La TV ne marchait pas sauf pour 2 ou 3 chaines locales. Pour 2 fois nous avons demandé une vérification mais le portier n'a pu rien faire. Aussi le service SPA-Manicure n'a pas marché, soit-disant parce qu'il était dimanche. L'entrée n'est pas illuminée par contraste avec les autres hotels. Cela fait moins accueillant et ne correspond pas a la photo. Néanmoins la situation géographique est très bonne. Difficulté de communication car à part la réceptionniste et le gérant personne parle l'anglais. Chambre de bain assez petite. Il serait mieux de remplacer la baignoire par une bonne douche. En définitif pas 4 étoiles
2.0 "Ikke bli lurt av bildene og teksten i annonsene"
Skitne håndklær.
Fikk premiumsrom første natt, men aircondition fungerte ikke og utrolig dårlig luft.
Det klassiske rommet var likedan. Men der fikk vi rene håndklær.
Veggene var absolutt ikke lydtette. Hørte alt om skjer i andre rom. Lokasjoner var best, da det var sentralt og midt i gamlebyen.
Frokosten var helt OK
Mandeep
12/09/2019
0 likes this
5.0
It was great experience to be there.
Staff is very co-operative.
시내 가까이에 있어서 이동이 편리함, 호안끼엠 호수 근처임, 방에 창이 없어서 좀 어두우나 크게 문제되지는 않음, 조식부페 훌륭함, 전반적으로 만족스러움
Jeongil
09/16/2019
0 likes this
4.0 "Good"
Very good to compare price and near good place..
08/27/2019
0 likes this
1.0
08/11/2019
0 likes this
4.0
Nice friendly hotel in a great location, attentive staff and nice rooms. Restaurant could be better.
06/01/2019
0 likes this
4.0
少
05/09/2019
0 likes this
4.0
房間內還有上個客人的衣服
05/09/2019
0 likes this
5.0
The staff were very friendly and helpful during my stay.
Arifin
04/16/2019
0 likes this
4.0 "Sehr gut"
Wunderbar
Xavier
04/01/2019
0 likes this
4.0 "À conseiller "
Bon choix pour sa localisation si on veut s immerger dans la vie bouillonnante de Hanoï. Très bon hôtel et le personnel extrêmement accueillant . (Avis d’un vrai client)
03/15/2019
0 likes this
4.0
Convenient place to access to everywhere and staff are nice
sangkyu
03/12/2019
0 likes this
4.0 "잘 이용했습니다"
따뜻한 물이 잘 안나와요
03/01/2019
0 likes this
5.0
Hôtel très bien situé avec un plus indéniable qui est la gentillesse et l’hospitalité du personnel. Le spa est à recommandé. Le breakfast est varié et copieux. Les chambres sont très correctes au niveau de la propreté.
02/18/2019
0 likes this
3.0
Staff very very friendly and the breakfast was with a very fine view over the town.
The room was without any window and not very spacious.
02/10/2019
0 likes this
3.0
Zaheeeullah
01/12/2019
0 likes this
2.0 "Not worth for paid money."
Not worth for paid money. I booked rooms with Queen Bed but actually the join together 2 twin beds to say Queen Bed..
It's cheating...
JAEYONG
12/18/2018
0 likes this
4.0
승우
12/16/2018
0 likes this
1.0
John
12/03/2018
0 likes this
2.0
It should be made more clear that the room has no window.
Yim man
11/30/2018
0 likes this
4.0
房間整潔，但偏細。職員態度友善。地點也很好，到各處景點也很快到達。早餐也不錯。
Ken
11/24/2018
0 likes this
3.0
I had been cheat from the discription of the hotel
They called it as a classic room( found out means no window and small in size room
I had been cheat again by
“24 hour shuttle service available from the hotel
In fact mean “ yes , they can provide shuttle from airport, but there is also a charge of usd 28 as well.
The hotel is so small with o lobby and situated in the smelly town centre.
Ewald
11/13/2018
0 likes this
5.0
Raphael
11/13/2018
0 likes this
4.0
Das Hotel ist in einer Seitenstrasse relativ zentral aber doch ruhig gelegen. Modern eingerichtet, das Personal ist ausgesprochen freundlich und hilfsbereit.
lizeth g
10/29/2018
0 likes this
5.0
This hotel is super cute, the staff was extremely nice and helpful, the hotel is location is perfect! the room was very nice and the breakfast was really good too!
JunSouk
10/27/2018
0 likes this
5.0 "than you Q.Ann"
thank you Q. Ann for your kind information
Angela
10/23/2018
0 likes this
5.0
Close to the lake in Hanoi, which also means close to restaurants bars and shops. The Hotel staff were exceptional. Very helpful and pleasant. We went to Vietnam for a wedding and they went above and beyond to ensure we all had a memorable time
Alvin
10/12/2018
0 likes this
4.0
VINCENT
08/17/2018
0 likes this
5.0 "Favorite spot in Hanoi."
Great location and excellent staff. Restaurant has improved since last year. will return.
호텔의 청결도가 떨어지고 (바퀴벌레를 봤다는..) 방 크기가 굉장히 작았으나 가격대비 가성비가 뛰어나고 개인적으로 조식이 매우 마음에 들어 이 번주에 또 예약함
yang
08/02/2018
0 likes this
4.0 "Good location to the lake "
Location is good and not noisy at least for my room. Good breakfast as well. Price wise middle range, room is small but guess all the same in the old quarter. Not bad overall.
Vitor
2.0 "expérience décevante. "