3.0 "Penalties for smoking in the toilet of the rooms"
I have been penalty for 500,000 for smoking inside my rooms toilet.
They should inform me about this regulation while checking in and not during checking out.
Anyway I will not use this hotel anymore and will inform my friends and associates about this bad experience.
12/26/2019
0 likes this
3.0 "Nej, tyvärr."
Rummet var väsentligt mindre än vad bilderna visar. Ingen plats för två öppna resväskor. Ena sidan av sängen hade varken nattduksbord eller hylla att lägga saker på. Stenhård säng och enorm kudde. Jag tog en handduk till kudde. Frukosten hade inga pålägg förutom margarin och sylt. Utöver det, endast ägg, frukt, nudelsoppa. Fruktansvärt lyhört, och stojigt på morgnarna. Rekommenderas inte, trots mycket vänlig personal.
12/22/2019
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5.0
Tonnii
10/27/2019
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5.0
friendly staffs, great location
very helpful if ask for opinion on where to shop or day trip advice
can arrange airport transport which is very reasonably price.
cleanliness is acceptable.
Nestan
08/28/2019
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3.0
Super small rooms with no windows.
06/09/2019
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4.0
I like the location , the hotel was clean and family room is bigger than I expected for a small hotel. Staff pretty awesome very helpful.
What I didn’t like is they put a bowl of candy sweet on the front desk ,so my kid would love to take it each time we went down LOL 😁 just for a laugh! Thank you MARO !!!
06/09/2019
0 likes this
5.0
chua
05/26/2019
0 likes this
5.0
03/20/2019
0 likes this
3.0
hyekyung
03/08/2019
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4.0 "갠츈갠츈핳..."
룸크기는 작음 하지만 관광시설이 근처에있어서 여행하기 편함 (가격대비 룸은 상당히 작은편에 속함)
02/07/2019
0 likes this
5.0
Great location.
Fantastic staff.
Clean.
Great and quick services such as laundry, shopping advice, etc.
I'll definitely return there.
YU WEI
01/12/2019
0 likes this
5.0
Christopher
01/08/2019
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5.0 "A Hidden Gem in the Heart of Old Quarter"
WOW! Wish we had booked this place on the front end of our trip in Hanoi! We only stumbled across it because the end of our trip our previous hotel was booked. Lucky for us! This place is situated perfectly in the Old Quarter with a close walk to everything. It's down the by lake plaza so off the main roads, which was nice since we didn't have to march through the crowded and noisy streets to get to this area. We booked the family room which did not face the road so it was very quiet. The room was quite large with a kitchenette and sitting area as well. Very comfortable for our family of three. I will go back here for sure if we visit Hanoi again in the future. The staff was friendly and helpful as well. Thank you Maro Hotel! We really enjoyed our stay with you.
CHONG POH
3.0 "Penalties for smoking in the toilet of the rooms"