숙박 후기에도 꽤 언급되는데, 잦은 오버부킹으로 다른 호텔로 넘기는게 심함.
자매호텔도 친절하긴 하나, 자리가 남는데는 다 이유가 있음 (소음이 심하다거나, 청결도가 떨어진다거나)
08/02/2019
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3.0 "위치만 생각한다면 굿!"
위치는 정말 좋았지만 에어컨 곰팡이 냄새와 방음이 안되서 소음이 심함.4일 묵었는데 시트를 한번 교체해줌.직원들은 친절함.
07/02/2019
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5.0 "Muy buen hotel"
El hotel en general muy bien, el personal, muy amable, súper bien ubicado, lo único que le pondría pero, es la habitación que está muy pequeña, pero muy limpia y comoda, la comida muy buena, muy recomendable
Amazing staff met at airport and taken to hotel efficiently staff at reception extremely professional and introduced to Lisa the hotel tour specialist who took my list of requirements for my stay in Vietnam and she came up with a plan for the whole trip including all flights taxis and tours at a price I couldn’t compete with and then followed me through my trip to make sure everything was going to plan
Ho Jun
06/02/2019
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5.0 "가성비 대비 괜찮은 호텔!"
객실 시설이 깨끗한 편이고 아늑해서 좋습니다!
05/24/2019
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5.0 "Vacation"
Staff at the front desk very friendly and helpful arrange Ha long bay tour , Booking airplane ticket to Da Nang and trip to airport.plus good breakfast will stay again.
MINYOUNG
05/17/2019
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5.0 "다음에도 또 갈 예정"
직원 친절하고 조식도 맛났구요..추가 요구 사항도 잘해결해주시구요..
가성비 짱이예요..^^
05/11/2019
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4.0
Location is very close to all needs, breakfast is good
While the Splendora isn’t the newest or shiniest hotel, it has everything we needed - all the amenities (WiFi, tea/coffee, powerful a/c, satellite TV, welcome drink and fruit), spacious rooms, excellent location, and a staff that was simply incredible. The staff was welcoming, very sweet with our kids, extraordinarily helpful and really went above and beyond to help us have a wonderful visit in Vietnam.
Ronen
04/19/2019
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4.0
04/12/2019
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5.0
Good central location , friendly staff and convenient to point of interest
HANWOONG
03/22/2019
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5.0
Kevin Linaker
03/19/2019
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5.0 "Good experience"
The breakfast was good and the room, although they show signs of age, were of high standard
03/18/2019
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5.0
Service Personal an der Rezeption waren super. Kümmern sich um alles was benötigt wird.
Birgitte
03/10/2019
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5.0
03/08/2019
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5.0
Staff is extremely friendly and the rooms are clean and spacious. In a great area of the town, too.
03/03/2019
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5.0
02/27/2019
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4.0
딱히 문제될일은 없었습니다. 여러 관광장소간의 접근성이 매우 좋았습니다. 처음 몇일간 방이 조금 바뀐게 아쉽지만 참을순 있었습니다.
Mackenzie
02/25/2019
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5.0
John
02/25/2019
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5.0 "Excellent location and outstanding service"
The stay was made enjoyable by the dedication of the staff. In particular, Lisa Yu, Rosie. Thom, Alice and Phung serving a very nice breakfast buffet. Rosie, Thom and Lisa always went out of their way to help. From my observations, all guests were treated like family and attention to details. I highly recommend this hotel , and look forward to coming back.
02/21/2019
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4.0
Christina
02/16/2019
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3.0 "Everything felt a bit old and worn"
You could tell the hotel was dated and needed some sprucing up. We booked a no-window room since we were planning to just crash there after getting in late, then head out early, but to our surprise we were upgraded to a room with a window! Sadly though, when we got there, the room itself could've been given some car. There were stains on the wallpaper and everything just felt a bit old and worn, the bed also wasn't comfy :(
Two star at best. Filthy couches in reception area. Rooms very worn but ok clean. Air Con in our two rooms and guessing all the rest haven't been cleaned in years. I cleaned my own filter as to have them do it just seemed senseless as they would probably botch it. Visible mold around air conditioning was another obvious sign they do not know how to clean. Carpets in hotel where disgusting. Old bed and ancient mattress just sitting at top of stairs all week. Again. Disgusting. Breakfast was quite nice though. Sheets where clean. Not horrible for the price but there are better choices and the reviews in Asia if you haven't figured it out yet are mostly fake.
친절한 직원들때문에 편안하게 묵었다 갑니다.
숙소위치도 나쁘지 않고, 걸어서 호안끼엠 호수주변 가는데 어려움이 없습니다.
02/12/2019
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5.0
Yongwan
02/10/2019
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4.0 "평점만보고 예약하는건 안 좋을수도 있다."
고객평점만보고 무작정 예약하고 찾아간 사람입니다.
개인적으로 호텔 위치는 좋은편이 아닙니다.차량이 통행할수없는 좁은길에 위치해있고, 여행자가 찾아가기 어려움이 있습니다. 다만, 직원들의 고객을 위한 서비스는 정말 좋습니다.그리고, 아침식사도 만족도가 높은 수준의 음식을 제공합니다.
Kirin
02/07/2019
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5.0 "좋은호텔임"
최고급호텔을원하는게아니라면 만족할수준임
02/06/2019
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4.0
Sharon
02/01/2019
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4.0 "Perfect location, clean, amazing staff! "
The hotel is clean and in the “old town” area which suited us perfectly. The price is right! They contacted us prior to our stay with an offer to pick us up at the airport. The front desk staff were the best ever. They really know about service and were so very helpful in giving us information on their city. They took it upon themselves to ensure that we had a safe and positive experience during our visit. Two of these wonder women are Alice and Thom but there were two others whose names escape me. The hotel itself is somewhat run down ie hall carpets very worn and I did have some concerns re fire safety ( no sprinkler system on 8 the floor and there was a bed blocking the stairwell). Front desk staff notified the Manager but the bed remained in the stairwell throughout our stay. Breakfast is available though we did not take advantage of this service.
Easily the nicest place on the block! The location is a bit tricky to find, it’s in an alley (no cars but be prepared to duck out of the way of motorbikes. This goes for all of Vietnam!) the staff is absolutely fantastic! Extremely friendly, warm and genuinely interested in providing a great experience.
01/24/2019
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5.0
Easy assess to St Joseph’s Cathedral
Helpful and friendly staff
HEEJIN
01/17/2019
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5.0 "Good. Kind. "
좋아요 숙소별거 있나요 친절하고 위치 좋고 깨끗하면 되죠 여기가 그래요^^ 지인에게 추전해줘도 될듯하네요 전체적으로 맘에들었어요
Yoon jeong
01/14/2019
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4.0
따뜻한 물이 잘 안나왔어요.
가성비는 좋았지만 주변에 더 좋은 숙박업소가 많답니다. 좋은 숙박을 하고싶으시면 개인적으로 4성급 이상을 추천드려요.
Hwang
01/13/2019
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4.0 "조식과 접근성이 좋은곳!!"
한국의 시내 모텔,여관??같은 느낌입니다~
첫날 도착시 너무나 골목길에 있어 놀랐고, 숙소처음 들어가니..완젼 한국 모텔 느낌에 놀랐네요..
그러나 숙소 바로옆에 미도리스파가있어 발마사지 너무나 시원하게 받았고, 주변 밥집, 마트도 많이 있어 편리했습니다.
아침조식은 훌륭했습니다. 메뉴를 보여달라고하면 줍니다.
음료외에 무료이니 여러가지 맛보세요~~
정성스럽고 맛난 음식들이 예쁘게 플레이팅되어 나옵니다^^
조식과 시내접근성에는 높은 점수를 줍니다.
01/04/2019
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4.0
Minseo
01/01/2019
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5.0
12/23/2018
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5.0
호텔 시설도 청결하였으며, 특히 직원들의 친절함이 최고입니다.
이번 가족 여행이 덕분에 행복했습니다.
하노이 도심에 있어서 맛집, 놀거리, 볼거리 등 이동에 매우 편리했습니다. 새벽에 도착하고 밤 늦게 출발하겠되었는데 호텔에서 픽업서비스를 이용해서 비교적 저렴하고 안전하게 이용할 수 있었습니다.
다음에 기회가 되면 또 이용하려 합니다.
감사합니다.
DUKKYUNG
12/21/2018
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5.0 "가성비 최고 스플렌도라호텔"
위치가 자유여행 하기에 매우 좋습니다 그리고 아침조식 가격대비 훌륭합니다 직원들 모두 전반적으로 친철합니다 특히 직원중 Rachel은 매우 친절했으며 기억에 남습니다.
지형
12/18/2018
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5.0 "위치 서비스 조식 시설 모두 대만족!"
정말 최고였어요!
조식도 맛있고 시설도 깔끔하고 무엇보다 위치가 대박...! 주변 맛집들이 엄청 많아서 다 걸어갈 수 있어서 최고였어요ㅋㅋ
처음 들어간 방이 에어컨이 작동이 잘 안되서 바로 요청했더니 방도 바로 바꿔주고 서비스 최고였어요~
그리고 직원들이 모두 젊은 사람들이 같이 운영하는데 열심히여서 보기 너무 좋았고 투어랑 공항 픽업 서비스 등 친절하게 안내도 잘해주고 아주 만족했습니당ㅋㅋ
일하는 인원 모두가 미소가 사라지지 않아서 제가 기분이 좋아지는!
다음에도 기회가 된다면 꼭 다시 한번 가고싶어요^^
OH YOUNGOK
12/11/2018
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3.0 "직원들과 청결도는 좋았어요"
모든면이 좋았어요
그러나 화장실 냄새가 너무 나서 힘들었습니다.
12/06/2018
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3.0
DONG GEUN
12/06/2018
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5.0 "추천해요!!!"
굉장히 친절히 응접해주었고 항상 웃는 얼굴로 배려해주었습니다 ㅎㅎ 숙소 위치도 다 걸어다니기 좋아요
12/06/2018
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5.0 "스플랜도라 호텔"
주변 어디든 도보로 가기에 좋은 위치가 가장 큰 장점이었다.
직원들이 정말로 친절했다. 조식에 대한 부분은 갑론을박이 있는 듯 했지만,
막상 먹어보니, 간단하게 먹기에 무리가 없었다.
어디든 오토바이가 많이 다니는 좁다란 골목에 위치해 있기 때문에,
밤에 잘 때 조금 시끄러운 점이 있으니, 이어플러그를 꼭 지참하는 것이 좋다.
Kate
11/26/2018
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4.0
Staff were really helpful and friendly, and they helped me arrange airport transfers and a trip to Halong Bay before I arrived. Our room was on the top public floor but was still very noisy some nights, with noise from the corridors/other rooms - no soundproofing. Mattress was very firm (although seemed to be a common theme everywhere we stayed in Vietnam!). Bathroom/shower were fine, but the toiletries were big bottles of basic shampoo and body wash, but the body wash was a 'whitening' one which was a bit off-putting to me! There was a basic hairdryer in the bathroom. Towels were a bit thin and worn. There was a fridge in the room & 2 free bottles of water provided daily. Location was good, plenty of places to drink/eat nearby and only 10 minutes walk to the lake, night market, etc.
