Très bien placé géographiquement
La climatisation fonctionnait pas
Pas de vue car immeuble collé à l’hôtel
Masao
09/21/2019
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4.0
ホワンキエム湖に近く、地元レストランも豊富にあってよかった。
Ken
09/07/2019
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5.0
Good central location. Staff very helpful. Meals at the hotel were very good
09/05/2019
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2.0
Ken
08/29/2019
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5.0
All good staff are really helpful .not far from the lake wh
Caroline
08/29/2019
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5.0
Perfect stay, beautiful room with window, comfortable bed. Swimming pool is okay, but quickly full (little area of lounge). Breakfast is good, lot of choice but avoid the restaurant. Cocktails could be better as well as what proposed on the menu. Localisation is great. Near the Hoan Kiem Lake and 36 corporations area and the Ta Hien street, full of restaurants and bars for the night lovers.
08/26/2019
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5.0
Sehr nettes, hilfsbereites Hotelpersonal.
Gutes Frühstück und Pool zum Abkühlen auf dem Dach, geschmackvoll eingerichtet und die zentrale Lage in der Altstadt einfach toll.
07/09/2019
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4.0
Enjoyed the swimming pool, location, nice big rooms.
06/29/2019
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5.0
Tan
05/14/2019
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5.0
Beautiful service, very close to everything. The stone massage in the spa was one of the best I have ever had. Great stay over all for the price
05/07/2019
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5.0
Staff are very friendly and helpful; breakfast is good.
Hotel is walking distance to many sights, including St. Joseph’s Cathedral, Lake Hoan Kiem and many great shops and restaurants.
Lighting in bathroom is quite dark, tiles could be replaced, but these are minor, insignificant details to a pleasant and comfortable hotel.
Fi
05/01/2019
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3.0
Loved the location of this hotel.
However, our sheets had not been changed from the previous occupant, and the overall general cleanliness needs attention.
05/01/2019
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4.0
The shower and bathroom could do with a good clean. Decent location, checkin took a while, didn’t go down for breakfast, room was a little small. Main concern was the dirty shower.
MOO KEUN
05/01/2019
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4.0
시설은 노후된 느낌, 서비스는 보통, 위치는 괜찮음
04/28/2019
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5.0
Charlotte
04/28/2019
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5.0 "Great Location "
Great location! Walking distance from the hotel to the lake, water puppet theatre and the church.
We have good sleep as the room given was not near to the road, it was quiet and we have peaceful sleep.
04/15/2019
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4.0
After an error with the booking and a lack of information, the hotel rectified everything in a satisfactory manner and your stay was enjoyable and memorable.
04/01/2019
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4.0 "그럭저럭 만족 ㅎ"
방음은 안좋았지만 대체로 매너 좋은 사람들이 숙박하는 것 같아요(알아서 해석해주세욤..) 위치 등 대체적으로 아주 좋았는데 침대에서 약간 ... 음 세탁 안한 냄새... 땀내? 그런게 좀 나더군요.... 그래도 하노이 갈때마다 위치가 너무 좋아서 잘 묵고있어요
Trevlig personal och rum. Lagom för en kort vistelse i staden. Frukostlokalen var placerad under mark, utan fönster, vilket drog ner vårt betyg.
Saoum
02/10/2019
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5.0 "Hôtel bien situé, équipe très sympa et souriant. "
Super accueil, special dédicace pour leur gentillesse et sourire au réceptionniste de nuit/matin et l'hôtesse du petit déjeuner durant notre séjour. L'hôtel est bien situé et le petit déjeuner varié, nous avons aimé le phô et les fruits frais. A conseiller.
3.0 "Would I come back to this hotel? Properly NOT....."
Limited choices for breakfast in the hotel. Disappointed with only 1 access key card provided for the room with 2 adults.
12/29/2018
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4.0
12/19/2018
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4.0
HA
11/29/2018
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4.0
Khách sạn vị trí đẹp, lễ tân vui vẻ thân thiện, phòng ốc sạch sẽ, ăn sáng đủ món nhưng đầu bếp món phở không ngon, rau làm chưa ngon, các món ăn thiếu tình yêu khi chế biến và phục vụ nên không hấp dẫn lắm. nhân viên phục vụ bếp chưa chuyên nghiệp, còn cãi mắng nhau khi khách đang ăn.
Only the photo looks nicer. The actual room is old and small.
Emma
11/21/2018
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4.0
Really good location 2 mins from the lake and close enoug to the old quarter too
Kevin
11/17/2018
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5.0
Excellent hotel in the old quarter with easy access to lake, restaurants [try the Cinnamon directly opposite - possibly the best in Hanoi], water puppets etc.
Three stays now and all of same standard. Food varied and of high quality.
11/13/2018
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2.0 "Loud"
Staff had a loud party two evenings in a row. The smoke indoors and my room had no window. Breakfast ok. Wifi good
Richard
11/11/2018
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2.0
Stayed here on 1 April 2018. Booked two executive rooms but was given a non executive room which was small and had a windows facing a wall 18 inches away.
Manager was apologetic but did not act on refunding the difference from April to Nov. Fortunately, i booked through Expedia and it was Expedia who ensured that the hotel resolved the issue. I should have complained to Expedia earlier.
10/25/2018
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3.0
Nice enough hotel, good breakfast included. Pool was mediocre - not very inviting. Worst part was no window in the hotel! They told me on chick in that all deluxe rooms have no windows. Our twin beds had not been seperated and prepared despite ringing ahead 4hours prior.
Riccardo
10/09/2018
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3.0 "Not recommended, old hotel, run down, dirty."
Room was with bad smell and dirty. with hair on the floor of bathroom and room.
Obviously the cleaners don a poor job there and management as well.
I tried to call reception but the phone didn't work.
Also their standard room is very small and dark, with a small window facing a shaft.
So went to reception and asked to upgrade to a bigger and better room.
They said they didn't have any room available.
I looked up on hotels.com and booking and agoda and many other sites to find out they did have superior and luxury rooms available. So staff and manager for some strange reason lied and didn't want to get me an upgrade. And i mean a paying upgrade... go figure...
Over priced
Room like a cave
Rooftop pool very disappointing
Location good but that’s all
10/06/2018
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4.0 "골든 로터스"
호텔은 전반적으로 너무 좋앗지만 수영장은 별로.. 물에 들어가질 못햇음 그래도 번화가 중심지에 잇어서 너무 편해서 좋앗다
Amanda
10/02/2018
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1.0 "Rude staff that try to rip you off and over charge"
Stayed here for 3 nights with my partner. Arrived early and was met with Kandy, who instead of helping with timelines and/or any additional costs to check in early just told us to sit and wait, despite me telling her I was pregnant and exhausted after a long flight. We finally got a room nearly 4 hours after we arrived and told the Oreos in our room were complimentary (but then they charged us for these Oreos on checkout!!)
Then my partner enquirer about a motorbike for the following day. We didn’t bother following through, but the next day at 3pm they called him to tell him the bike was there. When he explained he didn’t want it they said he has to take it and they will charge him for it. Then when he handed in the keys in the evening they tried to charge him for late hand in, even though the bike had been sat outside the whole time.
The final cherry, they tried to charge me 12 US dollars for washing ONE towel that had my fake tan on it (despite the fact that I told them it washes out on a normal 30c wash, as I do at home). 12 USD will buy around 24 towels in Vietnam, trying to charge me 12 USD for washing one towel is abhorrent. Linh the manager had zero customer services skills in dealing with this issue and insist I pay otherwise (be ready for the guilt trip) I’ll be forcing the poor staff to pay for cleaning.
There are a lot of hotels around this area that are very nice, including centre point just around the corner, would highly recommend this place is avoided
This hotel is all about location. The rooms are small but clean ( unless you go for the junior suite which is very comfortable).
Breakfast is downstairs in the basement. It is ordinary but if all you are looking for is some toast and poached eggs it will be fine.
Karen
08/11/2018
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4.0 "Close to train - quick cab ride to restaurants"
Overnight stop and close to train station which was very convenient. Lobby and floors not air conditioned which was not ideal, but the rooms were very comfortable. Only discovered the fuse in bathroom to turn on the water heater in the morning, after a cool shower. Friendly and helpful staff even if they struggled with English! Every attempt was made to understand and meet our needs. Breakfast provided did not appeal to western taste buds.
K.S
08/02/2018
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3.0 "시내 중심가와 가까운 호텔"
호안끼엠 호수와 가까이 있어서 관광다니기에 좋습니다. 트윈베드가 있는 방으로 예약을 했는데, 그게 안되서 아쉬웠습니다
