Chambre petite nous avons du en changer
Sinon hôtel bien situé au cœur de la vielle ville
01/22/2020
0 likes this
5.0
super friendly and helpful front desk staffs. located in the middle of old quarter and easy access to transport , shops and foods. few halal restaurant located nearby. super clean hotel. highly recommended
01/14/2020
0 likes this
4.0
CHANG
12/31/2019
0 likes this
3.0
在酒吧一條街.附近很熱鬧.~餐點一般.
Mark
12/23/2019
0 likes this
4.0
Pros-Clean room with comfortable bed, nice bathroom and excellent shower. Location is also good with a nice breakfast. The bellboy was especially helpful and courteous to us especially when we had a problem.
Cons- the room was too small and the window was on the hallway side. Also their credit card machine was broken so we had to pay cash. It would have been nice to notify their guests before checking out so they can be prepared to have the cash.
The location is right in the middle of everything. It was easy to walk to Giang Cafe, Beer Street, the lake, and everything else in Old Quarter. The staff was caring and kind. The breakfast was alright too.
Karmen
10/15/2019
0 likes this
5.0
Beautiful hotel, great location, lovley staff, delicious breakfast. We realy enjoy
09/04/2019
0 likes this
4.0
インテリアが素敵でした。
朝食は豊富でとても美味しかったです。
立地的に便利でした。
08/17/2019
0 likes this
3.0
Not like the photos. Very run down. My room was very mouldy and smelly. Only cold water from the shower. Breakfast was disappointing. My numerous emails and messages about being picked up from the airport were ignored.
Location was excellent though.
Bendt
08/16/2019
0 likes this
5.0 "Ophold i Hanoi. "
Rigtig god velkomst og service hele vejen igennem. God morgen mad.
Har været i Hanoi flere gange og kan godt anbefale dette hvis man vil have et god og billigt ophold.
Émilie
07/26/2019
0 likes this
5.0 "Parfait"
Tout était parfait. Rien à redire! C'était hyper propre, confortable et le personnel était incroyablement gentils et attentionnés
Angelo sanchez
07/17/2019
0 likes this
4.0
Good place to stay and good location
07/08/2019
0 likes this
5.0
07/06/2019
0 likes this
5.0
JungGeun
07/04/2019
0 likes this
1.0 "사진과 완전 다른곳에 보내고 전혀 책임없는곳"
4일동안 있어야 하지만 일단 하루 자고 리뷰 남깁니다 분명 슈페리어룸의 사진을 보고 예약을 했습니다 분명 슈페리어룸의 사진이었습니다 하지만 막상 방을 받으면 호텔 옆건물의 아주아주 작은방으로 보냅니다 다음날 따지니 어느사이트이서 예약했냐고 묻길래 호텔스닷컴이리고하고 사진을 직접 보여줬더니 사진이 잘못되었다고만 합니다
전 그사진을 보고 예약하였다고해도 똑같은 소리만 합니다 책임은 저희몫인가요??
사진이 잘못되었으면 호텔측에서 서비스 해서라도 책임을 져야하는거 아닌가요??
한국에 돌아가면 호텔스닷컴 본사에 컨플레인 걸겠습니다 그리고 한국인을 무시 하는곳 이라고 sns에 알리겠습니다
06/23/2019
0 likes this
5.0
We Like everything of this hotel. They are amaging.
06/05/2019
0 likes this
4.0
Lizzie
05/23/2019
0 likes this
4.0 "Excellent place to stay!"
Very convenient location to immerse yourself in the Vietnamese culture, food and nightlife. The staff were extremely accommodating - willing to help with any task, which made our stay very easy and comfortable! Given the cost, kindness of staff and amenities, it is definitely well worth what you pay.
The reception staffs were exceptionally helpful and friendly. And very welcoming and knowledgeable. They spoke very good English and communicated well.
Ngoc
04/27/2019
0 likes this
5.0
Michael
04/26/2019
0 likes this
5.0
04/22/2019
0 likes this
4.0
Bien desayuno. Pudimos dejar las maletas para no tener q cargar con ellas para ir a Sapa. Muy bien situado. A 3 min andando de donde se coge el bus a Sapa
Habitacion pequeña
04/21/2019
0 likes this
5.0
Would recommend
Feels like being in a royal palace.
Reception staff is very friendly and helpful, room was clean, big and with very nice design.
Buffet breakfast on 6th floor is overlooking the houses around the area and food was good - freshly made omelette available.
It was always good to come in to peaceful & cool room from “messy” streets.
Vesa
04/17/2019
0 likes this
3.0
03/29/2019
0 likes this
2.0
Quoc Lam
03/18/2019
0 likes this
4.0 "Bien situe dans un quartier anime"
02/12/2019
0 likes this
5.0 "Hyggelig og bra plassert hotell med god service."
Veldig bra service. Fine rom, dog noe trange og badet var fint, men kunne vært litt renere spesielt rundt badekaret. Veldig behagelige senger. Frokosten var ganske enkel men god, man kan få omelett ved bestilling. Plassert nærme det aller meste. Generelt veldig bra opplevelse, men kanskje noe spesielt dekor.
P
01/02/2019
0 likes this
4.0
Great location, lovely staff, good breakfast. However, the rooms need to be modernised with better bathrooms and amenities.
Joli hôtel aux décors originaux. Personnel très accueillants et disponibles. Chambre propre et confortable. Bonne situation se situe en plein centre donc beaucoup de boutiques restaurants et bars pas loin... Très bon petit déjeuner.
12/12/2018
0 likes this
5.0
HONG
11/21/2018
0 likes this
5.0 "All is well"
Staff is friendly, room is nice, hotel location is strategic , eveything is good , 100% recommendation.
Brandon
11/05/2018
0 likes this
5.0
Strategic location in old quarter, walking distance to major tourist area. The staff are very friendly and helpful especially Ms Amy Nguyen. A worth to stay place in Hanoi Old Quarter.
yuseon
10/26/2018
0 likes this
3.0
친절하고, 시설은 그냥저냥, 화장실은 매우 좁았고, 욕조가 있었는데, 불안하게 삐그덕 거림.. 조식은 맛없었고, 3박 예약했는데 2박은 방이 없어서 다른호텔로 이동해야한다고해서 이동함... 호텔측에서 예약을 해뒀고, 이동시 택시로 이동시켜주고.. 예약 실수에 대한 것에대해 미안해하고, 나쁘지 않은곳으로 구재줌. ㅎㅏ지만 다시 가진 않을것임.
teoh
10/13/2018
0 likes this
5.0 "Warm staff & good service "
Staff very nice & helpful. But facilities like toilet door & shower to be improved.
Mindy
09/26/2018
0 likes this
5.0 "Lovely Hotel in Old Quarter, Hanoi"
I was pleasantly surprised with Hotel Viola. The staff service was excellent. They took care of every small request with a smile and very promptly. The hotel is located very close to the airport bus No. 86 stop. It is close to the Hoan Kien Lake, Hang Da Market and many of the attractions. Plenty of food choices in the vicinity. It is close to the night market which is there from Friday to Sunday.
The breakfast is good as well. The captains are so friendly and help make sure you have everything you need. The staff ensures your safety and comfort. I was warned not to carry out my hand bag as the night markets were on and the moon cake festival celebrations. The lake area was very crowded. They even helped carry my bag and walked me to the bus stop. I am very happy i choose this hotel as it is value for money, clean, safe and excellent service.
ROLPH