This hotel was pretty decent value for your money but we definitely felt like the pictures online were not a true representation of the accommodation. We rented both bicycles and motorbikes from the hotel and had issues with both. In fact, they failed to Communicate with us that when the fuel tank registered half that actually meant empty. We want the server one morning drop a piece of bread on the floor and pick it up and serve it to another guest. The coffee cups in our bedroom we are merely just washed in the sink with running water. No soap involved. With the current coronavirus epidemic, you would think that Higher standards and cleanliness would be important to them. Doesn’t seem to be the case. Overall, I cannot get this hotel a stellar rating. It was a bit of a disappointment.We We did like the location of it as It was quiet and serene but yet still close enough to ride bikes places if you put in the effort.
Clean and windy place, with lots of sun too in the day.
Private space at the front of you room
Lori
12/01/2019
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4.0 "Beautiful hideaway"
Really beautiful backdrop for the hotel and the rooms were very clean. The beds were very hard, but otherwise the stay was nice. The staff was very helpful in ordering transportation.
11/05/2019
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5.0
De ligging was super! Zwembad erbij! Personeel geen goed engels, maar we werden steeds goed geholpen met een grote glimlach!
Mat6
11/05/2019
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3.0
There were rats in the room and one bit my ankle at night. I know that sounds like this place is horrible, but otherwise we quite liked it.
09/26/2019
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5.0
Die Lage ist traumhaft schön und das Personal war wahnsinnig nett und hilfsbereit 😀
L.
08/27/2019
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5.0
What a beautiful place! The bungalows were clean and unique since they are attached to the cliffs. They are not made for hanging out but the purpose of being in such a magical place is to explore anyway! The food is good without being excellent-- overall a great choice if one wants to explore and return for a lovely swim in the pool.
Mary
06/06/2019
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4.0 "Nice spot in Trang An"
Beautiful location. Serene and peaceful. Room was clean and simple. Nice pool to come to after hot day of touring.
05/31/2019
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5.0
Robert
05/21/2019
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5.0
Kali
03/25/2019
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5.0
03/07/2019
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5.0
The view in and around the property and the peacefulness of the setting are what make this facility so great! The bathrooms are interesting being set into the rock face.
Grant
02/17/2019
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4.0 "Relaxing Bungalows "
Nice no frills bungalows in a beautiful setting. The restaurant has many affordable lunch and tasty dinner options (95k chicken curry! And our favorite 60k clay pot clams!) as well as fancier options for 400k.
02/05/2019
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3.0
Pool did not look swimmable. Maybe a filter needs to be installed? Check in process was bad as they lost our reservation and they said they only work with Expedia not Orbitz. Room was ok, the roof was leaking limestone on the bed. Hot water was a scarcity here. The gentleman working the front desk was very nice to us our whole stay.
01/19/2019
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5.0 "Great place for exploring the area"
Laid back and friendly place with a nice family feeling to it. No luxury but the bungalows are clean and nicely located just below the cliffs in a tranquil area. Perfect for exploring by bicycle or motorbike, close to the Trang An boat tour and Hang Mua viewpoint. If we hadn’t already made other plans we would happily stayed longer!
12/28/2018
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5.0
Highly recommend staying here. The area is beautiful and quiet, being set back from main roads. The rooms were clean and comfortable, one of the more comfortable beds on our Vietnam travels. Staff were really friendly and happy. They were also happy to help us with all our requests. We hired bikes from the hotel which was a great way to see the area. The food at the restaurant was tasty and well priced. Overall we had a great experience!
5.0 "Bel hôtel quasi neuf dans un cadre grandiose. "
Belle découverte que cet hôtel, un peu isolé et d'un accès plutot pas simple. Mais contraintes faibles quand on découvre le cadre grandiose. Et je ne parle pas des possibilités d'images fabuleuses à partir d'un drone !
Il faut dîner avant de rentrer ou sur place car ressortir n'est pas pratique. Mais le restaurant (Vietnamien ) est plutôt bon et avec des prix raisonnables. Service sympa.
Personnel très accueillant et serviable : se mettent en 4 pour satisfaire.
Bungalows spacieux et propres. Certains neufs et certains mêmes encore en finition.
Magnifique et grande piscine.
Il est noté sur le site hotel.com "daily housekeeping" ce qui n'est pas tout à fait vrai, puisque nos chambres n'ont pas été rafraichies (2 nuits sur place). Question posée au départ : selon eux, une grande partie des touristes ne veulent pas que quelqu'un entre dans la chambre en leur absence... J'en ai déduis que, sur demande, le ménage est bien fait. Mais encore faut-il le savoir que ce n'est pas le cas par défaut.
Confort très bien avec ventilateur et clim, grande salle de bain, frigo mais pas de coffre (ce qui explique peut-être la précaution ci-dessus)
Nous y retournerons sans hésitation.
Nous avons passé un excellent séjour dans cet établissement. Le cadre était magnifique, les extérieurs extrêmement soignés, tout était fidèle aux photos. Nous avons également énormément apprécié la gentillesse et le sens du service du personnel : tout le monde était aux petits soins pour nous et nous a grandement aidé à organiser nos visites. Et, pour parfaire le tout, la cuisine proposée était succulente. En résumé, le genre d'endroit que l'on quitte presque avec un pincement au cœur, tant on y était bien.
We spent an excellent stay at this place. The surroundings were wonderful, perfectly neat and clean, as it looks on the pictures. The staff was so kind and welcoming : the whole team was very caring for us and was very helpful to organise our visits. Cherry on the cake, meals were delicious. To sum up, it is the kind of place you leave with some nostalgia, as you felt really at home.
Aimee
3.0 "Not what it looks like in the pictures "