Vi blev ombooket til et andet hotel, samme ejer, grundet sygdom blandt gæst der ikke kunne tjekke ud. Vi blev indlogeret på King Palace længere nede ad gaden. Vi fik tildelt et værelse lige ud til en byggeplads, på trods af andre ledige værelser. Der var meget larm fra disse disse håndværker, bl.a store betonborde lyde kl 6 om morgen, hvilket forsatte til kl 17.. Kiggede vi ud af vinduet var håndværkerne på samme niveau som os, altså 2 meter fra vores vindue.
Personalet kunne ikke ret godt engelsk, men var dog hjælpsomme. Morgenmaden var ikke anbefalelsesværdig men kunne spises. Generelt dårligt serviceniveau. Alt i alt en skuffende oplevelse, dog med god placering i byen.
Good location for all main tourist attractions, helpful staff and a decent breakfast. Room was a good size and ours was quiet but the shower didn't drain properly and flooded the bathroom floor. The hotel looked like it needed a wee pick me up and was the most expensive but least grand we stayed in during our 3 weeks in Vietnam. Overall satisfactory.
08/12/2019
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5.0
Bien placé en centre ville. Chambre un peu petite et sans vue pour celle que j'ai réservé. Personnel agréable.
08/12/2019
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5.0
very convenient to most sights and attractions. Walking distance to lots of shopping and the breakfast was fantastic
08/10/2019
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3.0
シャワーの水が目に入ると痛い。水が出ない時間帯があった。
08/06/2019
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5.0
Rigtig god morgenmad med mange valgmuligheder. Fine værelser, dog var den gennemsigtige glasvæg til toilettet lidt for meget. Hotellet tilbyder ture og scooterudlejning.
07/24/2019
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4.0
Para este precio una muy buen opcion sin duda!!!!!
5.0 "Good location could walk everywhere from here"
Good location close walking distance to all I wanted to see. Plenty of shops around this area. Breakfast included was cooked fresh when you requested it and there was ample to choose from. Room has air con and a ceiling fan.
KO000
07/22/2019
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5.0
スタッフの対応はとても良かったです。
07/22/2019
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4.0
員工的服務態度很好,附近很方便
07/18/2019
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5.0
未だ新しくとても清潔な部屋でした。スタッフの方々もとても親切で非常に満足しています。
07/17/2019
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4.0
Could do with some basic maintenance. A few things didnt work as they should
ALMF
07/16/2019
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4.0
Located at Old Quarter, location is fairly accessible to the lake area and other tourist sights. Room is comfortable and staff are polite and helpful. Minus points are our room was facing the road and hence very noisy to traffic sounds, and there was light bulbs not working properly along corridor and in the room. Bit it didn’t bother us too much.
07/12/2019
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5.0
06/30/2019
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4.0
Bien situé, près du marché et du centre ,près de la gare.
David
06/25/2019
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5.0 "A little gem. "
Amazing stay at the Art Classic good location and staff were great. A modern hotel with great showers and beds. Highly recommended
.
06/11/2019
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2.0
05/18/2019
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2.0
05/17/2019
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5.0
beautiful room, nice location, wonderful staffs, Great package tours. BOOKED IT
05/17/2019
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5.0
a top boutique hotel with lovely friendly staffs, great buffet breakfast, nice location and beautiful room. HIGHLY RECOMMEND !
05/17/2019
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5.0
beautiful decor room, wonderful staffs, great location and delicious buffet breakfast. we're highly recommending the Art classic hotel to everyone !
05/17/2019
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5.0
a boutique hotel with amazing staffs, great package tours, large-nice decor room, top best location. We will comeback again.
05/17/2019
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5.0
The Art Classic hotel & Spa is one of best hotel we have stayed in Hanoi Old quarter. their room was large, nice decor with classic style, modern and great facilities. Their staffs was friendly - helpful with nice smiles. hotel in great location. We will comeback on next trip in Hanoi .
DA
05/10/2019
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5.0
we did to stayed only 1 night at The Art Classic hotel & Spa, This is my last trip in Hanoi old quarter. We have a wonderful time to stayed and relaxed in this hotel, our room was large, new, great view and modern facilities. hotel Buffet breakfast is delicious with many choice and their staffs was very polite and helpful. We will comeback soon !
Kl
05/10/2019
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5.0
a boutique hotel with great - friendly staffs, great location and nice room
05/10/2019
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5.0
wonderful staffs, very good buffet breakfast and lovely room.
Gene
05/10/2019
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5.0
a wonderful hotel in Hanoi capital :
lovely, large, clean, great view and nice decor room with exceptional staffs, good location. The Art Classic hotel & Spa is TOP PICK UP HOTEL IN HANOI.
Bruce
05/10/2019
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5.0
we loved Classic style designed of The Art classic hotel. Our room was large, clean, new with great facilities and we booked our Baitulong bay 2 days 1 night package tour was perfect. We're highly recommend this hotel.
05/10/2019
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5.0
We booked only 2 nights and arrival very late but the staffs are waited us even, they did to welcome us with lovely welcome drinks. We have wonderful room with nice decor, I'm a designed so i loved so much a gallery wall at front of our bed. we have very delicious Vietnamese Buffet breakfast too. The art hotel & Spa is a Gem location close to everything as Shopping, restaurant, coffee, very close to Lake, i'm wake up very early to do exercise in lake ( great experience ). WE WILL COMEBACK WITH MY FAMILY.
Its a descent stay. Value for money. It was my pit stop before heading to ha long and sapa. I got a free upgrade too(room with street view is larger and better). All eateries are at the walking distance. Breakfast was little let down, not much options. Overall a decent accommodation for a solo travellers.
04/30/2019
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1.0
04/28/2019
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4.0
It is a good hotel to stay at Hanoi’s old quarter noisy streets. I mainly recommend this hotel for young people. The hotel is a small property located right in the middle of the old quarter so if you are looking to stay in this area, this hotel is a good option. The personnel is very friendly and kind, the breakfast is really good (you have menu and you can choose whatever you want for a large list of good options and they cook it in the moment for you) there is also good fruit, bread, Creps and juices.
For the price I have paid, I consider the room was perfect, it was clean, nice bed and it has a modern style compared to other hotels I stayed nearby that are quite old and smelly. The only think I didn’t like was that the rooms are very dark, they definitely need more light. Also I would suggest to have ice in the restaurant because beverages and fruit are not fresh at all. I asked for ice but they did not have. Also the security box was not working properly.
Everything else was good. Thank you.
The bathroom let this room down - the shower door didn’t seal well and water soaked the bath mat. I’m not sure the bathroom was cleaned each day. Face cloths not replaced at all. Windows could be double glazed if the face out to the road, it was very noisy. The reception staff were helpful.
The complementary breakfast is quite good. It includes Western and Vietnamese dishes.
04/22/2019
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4.0
Great staff, good location, clean room.
For whatever reason my bathroom smelled like cigarettes.. bathroom shower door was acting funny and wasn’t swinging open the direction it’s suppoded to (so I had to really squeeze to get into the shower). Otherwise everything was great, maybe it was just my room that had these issues
04/20/2019
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4.0
The hotel was nice! I would suggest not booing Tori’s with them. I think you can get a better price from
Other places. The breakfast was yummy and the staff were friendly. Bed was hard but room was nice. Get a room off the street because that was loud.
04/14/2019
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4.0
Nice hotel centrally located with a very good breakfast and friendly staff
04/10/2019
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3.0
たけし
04/08/2019
0 likes this
1.0
điều hoà hỏng,
エアコンが壊れた
rii
03/29/2019
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4.0
スタッフの方々が非常に良かった
03/27/2019
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3.0
Staff are very nice. Breakfast spread is meh. Good location overall.