Staff communication skill still needs improvement, did asked for early check in under paid condition but they dont understand
Poor breakfast line and not sufficient for the guest, by 7.30 bacon were finished off
Location was uphill but they change the name from summit sth to icon 360
Unfortunate events, we met with the huge local group tour where they sang karaoke in their room and left the door open.
Staff did warned them but still they wouldn’t care
