Great staff, let me check in at 8am due to long flight.
First day I had a cold shower because no one mentioned the extra switch to turn on hot water.
Many cancellatins due to Corina and staff updated often.
03/03/2020
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4.0
Very pleasant staff. Great breakfast included. Good location.
02/15/2020
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5.0
I’ve rated this place excellent in most categories because that what I felt it deserved. To be clear, this is Vietnam, but unless you want to pay 3 times as much, you’re not going to do any better. The charm and attraction of the place is around the staff most especially Lucy who really couldn’t do enough for us. She helped us out from the moment we arrived until even after we’d checked out, answered all our questions and even came down the road to help me order vegetarian food, and was always happy and communicative. The place is ‘faded’, shall we say, but large room, cable TV with some English channels, absolutely no noise, en suite (if you book that option), powerful shower, good breakfast with small cooked options supplemented by buffet style bread, fruit, drinks, etc. It’s set in a little side street not far from St Joseph’s Cathedral, with plenty of places to eat in the same street and nearby. It’s 10 minutes or less walking to the lake and the old quarter (with a million coffee places!). Bus 86 from the airport, get off at Hotel Melia (stop 9 - the conductor will tell you) then about 10 minute walk up. Bus is only 35000 Dong (about $1.50) and only stops 4 or 5 times so quite fast. Would we stay there again Wouldn’t look anywhere else!
Great people, great breakfast, super location all make the Ritz a fun and affordae place to hang out while visiting the old quarter in Hanoi.
ToshiP
01/12/2020
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5.0
I stayed at this hotel for one night.
I have been to Hanoi many times,
Here is the good value hotel.
Room☆☆☆☆ : clean ,
(equipments : no problem.wi-fi : strong antenna)
Staff☆☆☆☆☆ : very friendly
Breakfast☆☆☆ : delicious but small number of items
12/09/2019
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4.0
Amanda
04/24/2019
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5.0 "A fantastic place to stay"
What an amazing place. The staff are so helpful. The food is excellent. Even when you are no longer a guest you are still treated as a guest - ordering taxis, giving us drinks. A great experience.
Mark
03/27/2019
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5.0 "A real gem"
I stayed at the Ritz Boutique for five nights in total, and what a pleasure it was. The hosts were friendly and hospitable, and really looked after me for the length of my stay.
My room was spacious, and the bed was comfortable. The bathroom was modern, and the shower had instant hot running water which was a delight.
I sampled the breakfast twice during my stay, and both times it was delicious.
To be honest, for the price they charge, I coudn't really fault this Hotel. I can thoroughly recommend it.
The room is big and convenient. The bathroom amenity should be placed in the bath room.
01/15/2019
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5.0
01/06/2019
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4.0 "Central location"
The staff was very welcoming and helpful with setting-up the AC and having a taxi ready for the airport after the stay.
12/26/2018
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2.0
L'hôtel est plus que bruyant, des travaux une bonne partie de la nuit, une pente dans la douche dans le mauvais sens qui entraîne une inondation de la salle de bain, des toilettes qui ne s'évacuent pas, heureusement que le personnel est sympathique.
jill
12/18/2018
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3.0 "Warm welcome, chilly room"
Lovely warm welcome. Shame there was building work next door. And room was quite chilly. But, perfect location!,
12/13/2018
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5.0
jh
12/10/2018
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2.0
화장실에 전등도 세면대에만 있고 샤워실엔 따로 없어서 무척 어두웠음. 방은 넓었지만 방음이 안되서 잠자기 불편했음. 하루만 자고 일찍 나와서 조식은 모르겠음.
Eduardo
11/24/2018
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4.0
Foi uma experiência gratificante dado a localização do hotel, perto de todos os monumentos.
Gostei bastante do staff contudo penso que podem melhorar bastante o local que oferecem para tomar banho depois de fazer o check out, nos casos como o nosso que só tivemos voo às 22H00, e fizemos o check out às 12H00.
huei guang
11/23/2018
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3.0
服務不夠專業，地點不佳，臨近醫院出入不方便
11/16/2018
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3.0
Nice hotel in central city. Staff were helpful, and provided us with a great day trip out of Hanoi. Room was a bit noisy due to construction starting early on the building next door, but overall a good choice to stay in.
10/29/2018
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4.0 "Safe construction"
Safe didn’t work. Staff always trying to sell tours. Very loud construction starting at 6am in lot immediately adjacent.
Great breakfast. Clean street off beaten path. Clean room.
Kathy
4.0 "Good value, great location"