The hotel was clean and good value for money, with a nice location in the old quarter but slightly away from the most crowded, noisy areas. Breakfast was fine and the staff were always very polite, professional and helpful.
Tok
07/07/2019
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5.0 "Great stay"
Fantastic stay. Good area, fantastic service, good breakfast and comfortable room. A great stay
Jonathan
07/06/2019
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5.0 "Nice place"
Staff was amazing. Great room and clean.
Kelly
07/05/2019
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4.0
Staff and location exvellent.
Window in room let you see into another families room.very odd.
John
07/04/2019
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3.0
Well designed and comfortable. Friendly helpful staff. Extremely thin walls and loud construction all day surrounding the property
Wong
07/04/2019
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5.0 "Nice hotel with excellent services"
A boutique hotel and yet with excellent customer service from every staff. Reception and managers are very helpful in answering all kinds of inquiries, and are being very nice and passionate. Manager checks up with us on each morning to see if everything is alright. Nice and clean room & bed.
This hotel is amazing. The staff are very well trained, always friendly and ready to help. I had an excellent stay. I will definitely stay at this hotel again. Highly recommended.
CHIH CHUN
06/29/2019
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5.0 "服務人員非常切切友善"
飯店設備很好，飯店服務人親切友善且主動提供很多協助
06/27/2019
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5.0
Hiro
06/27/2019
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5.0
市内に観光がしやすい。
クーラー、シャワー、冷蔵庫など必要なものはある。
06/26/2019
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5.0 "150% recommend"
it was great place to stay, the location is perfect, everywhere walkable, great staffs.
definitely recommend to stay when visit Hanoi.
06/25/2019
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5.0
Staff were attentive, genuine, warm and knowledgeable.
06/24/2019
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5.0
Very Good.。。。。。。。
06/24/2019
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4.0
The service is a 15! The staff went over and above! Some in our party didn't like the fact that the hotel did not have exterior windows, but it didn't bother me personally, because I thought it kept some of the street noise out. While the rooms felt a little dark, they were nicely decorated. We had a 2 room, 2 bath suite. The location is excellent. We were within walking distance to major shopping and dining. We did some spa treatments. The therapists were good, but the salon itself is located in the basement which was a little dark and damp. It felt musty. We were told that they have a sister-hotel nearby with a rooftop restaurant, but it was closed for repairs. All in all, it was an excellent value for the money.
친절한 직원들, 맛있는 조식, 편안한 침대, 깨끗한 룸클리닝, 무엇보다 위치가 정말 좋았습니다. 아쉬웠던점은 수영장이 없었다는 점.. 정도 인듯ㅎㅎ 침대가 정말편해서 푹잘수있었어요. 창문이없지만 그래서 소음도 전혀 없었고.
sungsu
06/18/2019
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5.0
sungsu
06/18/2019
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5.0
06/17/2019
0 likes this
5.0
06/15/2019
0 likes this
5.0
06/14/2019
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5.0
Everyy staffs in the hotel is very nice and professional. You can fell that they are trying their best to make you gave a wonderful stay. I call airport taxi to leave and the hotel staff make sure the taxi driver is coming for me. Pack us a lot of fruits to go when we leave. I told the hotel mgr the bed i slept need replacement. The mgr refund me 40% cash in USD. This is a 4 star hotel. But i feel that i had 6 star service. Or i feel like a hotel owner! This is the most memorable stay i ever have. Highly recommend!
직원들이 매우 친절했음
야간 비행으로 귀국하는 경우 체크아웃 이후에 무료 샤워를 제공하는 것이 매우 좋았음
WEN KUANG
06/07/2019
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4.0
soyeong
06/07/2019
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5.0 "또갈래요"
다시간다면 또갈꺼에요 서비스랑조식짱
Chang
06/05/2019
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5.0
4 stars hotel with 6 stars service. Always preempting and delighting the customer. Staff are well trained and always courteous. They make you feel very welcome everyday. Hotel is clean and everyone always greets you with a smile. The staff gave me a birthday pancake and a cake with wine to celebrate my birthday even though we didn’t tell them it was my birthday. They go the extra mile to make you feel really comfortable and aim to meet your preferences. Highly recommended!
5.0 "Good Staff, Room, Location in Hanoi Old Town"
It was 2nd time in this hotel. Since I felt very comfortable in the 1st stay, I suggest to my colleague to visit again, finally we are satisfied for this hotel. Rooms and facilities are very clean and the hotel is conveniently located in the old town, so it makes easy to look arround. The staff can communicate in perfect English and they are very very kind.
If I go back to Hanoi again, I will choose this hotel without hesitation.
Fabulous restaurant and food, staff that couldn’t be more helpful, beautiful hotel in the heart of the wold quarter. We were there to celebrate our anniversary and our room had been decorated with rose petals on the bed and we were given a bottle of wine and an anniversary cake! These touches set the scene for a wonderful stay and we highly recommend this hotel.
Hyohyen
06/02/2019
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5.0 "Very kindness hotel steps "
모든 직원이 점말 친절함 재방문 할의향 있음
06/01/2019
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5.0
This is your home away from home. The staff are the best I’ve ever had the pleasure of staying with. They went above in beyond everyday. They treated my son and wife like family. I couldn’t have asked for a better place to stay. The hotel was amazing but the staff stole the show. I can’t say enough about how great this place and the people who run it. located next to everything you’d want to be by and far enough from the street to where your room is quiet and peaceful. Thank you for making our stay so special my family will always remember our time spent here. This is the gold standard for how a hotel should be ran. THANK YOU AND WE WILL BE BACK!!!
