지어진 지 얼마 안 된 건물이라 깨끗하고 직원들도 매우 매우 친절합니다. 조식도 맛있고 주요 관광지, 맛집까지 도보로 갈 수 있을 정도로 위치도 좋습니다. 다만 창문이 있어도 환기가 잘 안 되고 빛이 안 들어서 좀 어둡습니다.
10/28/2019
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5.0
10/27/2019
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5.0
Staff are fantastic and extremely helpful.
Nice little touches in room such as fruit bowl, messages, complimentary snacks/drinks.
Breakfast is delicious and caters for western travellers.
HARU
10/27/2019
0 likes this
5.0
窓の外のイルミネーションが良い。ベットの上の花がよかった。
10/27/2019
0 likes this
5.0
The staffs are very nice, friendly and helpful. They provides us with useful information of Hanoi. The room is clean and tidy. It is highly recommented for the tourists.
10/27/2019
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5.0
The location is good. Near to the attractions. The staffs are patient, helpful and very polite. The spa is also good in hotel. The charges are reasonable. We highly recommented to all of you
Lori S
10/25/2019
0 likes this
5.0
avraham
10/24/2019
0 likes this
5.0
avraham
10/23/2019
0 likes this
5.0
Amazing staf bery good room
10/22/2019
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5.0 "期待以上"
通常出張の際利用している、日本人がよく滞在している大手ホテルが満室であったため、急遽口コミを拝見しこちらに滞在を決めました。
ウェルカムドリンク-美味しく感動
朝食-朝が楽しみなくらい美味しい
お部屋-こじんまりですが、可愛く居心地よし
おもてなし-最高 気が利いてる
SPA-腕がよかった 設備もよし
エリア-出張だったので気にしてませんでしたが、いい場所でした。徒歩で観光エリアに行けます。
総合-お世辞じゃなくよい
ハノイの後ホーチミンにいったのですが、そちらのおもてなしが残念に感じるぐらい、O'Gallery Premier Hotel & Spaは良かったです。
また泊まりまーす。
10/19/2019
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1.0
最低でした。もう二度と行かないです。エクスペディアも信頼しません。もう使いません。
10/19/2019
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5.0
Everything was good. The staff were fantastic. The breakfast fantastic, and a good restaurant if you don't nt want to go too far. We took a day tour to a village it was very well organised. The location it good for getting to know the old town.
Peek Aun
10/19/2019
0 likes this
4.0 "Friendly and polite staffs "
The hotel is well located. They are plenty of restaurants and activities nearby the location. The staffs are friendly and polite.
10/18/2019
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5.0
Friendly staff exceptional good services
10/18/2019
0 likes this
5.0
친절한 직원분들 ㅎㅎ
넘 세심하게 신경써주신 덕분에 편안한 여행이었습니다
굳이 단점을 잡자면 옆에 공사로 인해 늦잠을 자기엔 조금...
아무튼 4박동안 편안했구요
떠날때 생각도 못했던 기념품까지 챙겨주시고
차량이 떠날때 까지 옆에서 챙겨주신 직원분들 다시 하노이를 간다면 또 찾을듯 하네요^^
A
10/17/2019
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5.0
lots of space. not enough amenities though. location a bit hard to find (all busy streets look the same)
alwyn
10/16/2019
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5.0
Great service and friendly staff
kyoungmi
10/16/2019
0 likes this
4.0 "관광호텔같은 느낌. 직원들 친절"
호텔 시설은 1층 로비옆에 레스토랑만 있는 객실 30-40개 정도의 우리나라 관광호텔 같은 느낌이였어요. 가격도 트리플룸이 13-14만원정도 여서 호텔규모나 베트남 물가에 비해선 그렇게 싸다 할순 없어요. 테라스가 있긴한데 그냥 문열리는 큰창문 느낌이였어요. 옆건물에 둘러쌓여 테라스문을 열어놓는다거나 나가있기에는 적합하지 않아았어요. 호텔 직원들은 모두다 친절했어요. 체크아웃후 저녁에 비행기타기 전에 1시간정도 샤워할수 있도록 무료로 객실 내주웠어요. 서비스는 너무 좋았어요. 다만 이동네가 시내 중심가여서 너무 시끄럽고 먼지가 많아서 동네 자체는 별루였어요.
바가지 안쓸려고 호텔에 있는 맛사지샵 이용했는데 안내문에 나와있는 금액+봉사료 지불했는데 맛사지 끝나고 난담에 팁달라고 해서 좀 당황했어요. 맛사지받기 전에 지불하고 팁있는지 확인하면 더 확실하거 같아요
SESSHU
10/16/2019
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5.0 "利便性が最高なホテルです。"
お部屋が賑やかな通りに面して騒音はすごいですが〜買い物や外食は本当に便利です。
素敵なホテルです。
10/16/2019
0 likes this
5.0
The service is amazing. Very friendly staff that is there for you. The location great as well.
10/16/2019
0 likes this
5.0
All staff is very kindly. especially to kids.
Breakfast also very delicious.
The smile on every staff's face is the best thing.
10/15/2019
0 likes this
5.0
10/15/2019
0 likes this
5.0
What a cozy hotel and staff !!! I highly recommend you should choose this hotel. OHG locate in old square which is very convenience to go any where. This is a family trip with little kids, and I do not feel any problem in OHG.
10/15/2019
0 likes this
5.0
fujino
10/15/2019
0 likes this
5.0
とても素晴らしい滞在でした。美味しい朝食、親切なスタッフ、立地の全てが良かったです。分かりやすい英語で話してくれます。今回は短い滞在だったので、次回は長めに滞在してスタッフとのコミュニケーションも楽しみたいです。ありがとうございます。
It was a wonderful stay. Good breakfast, helpful staff and location were all good. They speak in easy-to-understand English. This time was a short stay, so next time I would like to stay longer and enjoy communication with the staff.
Thank you very much.
Joonhyung
10/14/2019
0 likes this
5.0 "아주아주 친절함"
후기에 광장히 친절하다고 해서 갔는데 진짜 광장히 친절함
근데 음 굉장히 친절하신분이 있고 한분이 좀 덜 친절했음 근데 어쨌든 진짜 엄청 친절함
근데 화장실문이 안닫혔음 근데 귀찮아서 그냥 그 방 씀
어매니티도 더 달라면 주고 공항까지 가는 택시 불러주고 채크아웃 후에 공항가기 전까지 짐도 맡아줌 근데 이런 서비스를 내가 물어봐서 해주는게 아니라 체크인할때 다 알려주고 서비스를 받겠냐고 물어봄 아주 세심하고 친절함
10/13/2019
0 likes this
5.0
TZU EN
10/13/2019
0 likes this
5.0 "Very good"
房間很安靜,員工每位都很親切。
sheau you
10/12/2019
0 likes this
5.0
10/12/2019
0 likes this
4.0
Great location in old town. Beautiful property, boutique hotel, only about 50 rooms. Good decor, great service. Breakfast room gets crowded in the morning.
10/10/2019
0 likes this
4.0
10/10/2019
0 likes this
5.0
Great location and an oasis of calm an luxury - staff were the most professional - the rest of the world could learn a lot from them
Eonseok
10/09/2019
0 likes this
5.0 "하노이의 보석!"
하노이 여행 최고의 선택이었습니다.
가까이 금은방, 마트, 기찻길마을, 식당 등 모든 것이 갖춰져 있고, 호안끼엠호수도 가깝습니다.
조식도 너무 완벽했습니다. 샌드위치, 쌀국수, 오믈렛 등 모든 요리들이 최고였습니다.
마사지는 말 할 것도 없구요.
하노이 여행을 하신다면, 이 호텔에 머물러보세요. 여행이 한층 더 행복해 질겁니다.
10/08/2019
0 likes this
5.0
The room was clean and spacious, and the receptionists were cheerful n polite.
10/07/2019
0 likes this
5.0
Petula
10/05/2019
0 likes this
4.0 "Well located excellent staff "
Excellent staff, service & location. Very clean. Breakfast & extended happy hours for bar service was nice. Could do with a little renovation & better sound proofing.
MANSU
10/05/2019
0 likes this
5.0
규모는 작았지안 깨끗하고 직원분들이 매우 친절하심
10/03/2019
0 likes this
5.0
Their service is very nice. I do hope to be here again.
Manuel
09/29/2019
0 likes this
5.0
Warm attention and care taken about details... in general all the staff is outstanding and the coffee
09/29/2019
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5.0
Hotel location was perfectly positioned, you walked outside into the heart of the old quarter. Most of the time, you can walk to everything. But because of this, there wasn’t any balconies which we like. This hotel is not ‘resort style’ so there is no pool or fitness centre, but you get to experience the hustle of Hanoi and come back to this beautiful hotel where the staff are friendly and always accommodating, and you don’t hear any of the outside noise once you step inside. The included breakfasts were great, they have a menu that you can select to have cooked fresh and a range of buffet foods including multiple fresh juices. The room was bigger than expected and I would definitely recommended
The staff were extremely hospitable and professional. They made us feel so welcomed and went out of their way to make us feel at home.
09/25/2019
0 likes this
4.0
09/24/2019
0 likes this
5.0
09/24/2019
0 likes this
5.0
Jo (my wife) and I booked this hotel at late notice when we decided to fly to Hanoi rather than take the 13hr night train from Hui. This hotel is probably the best I’ve ever had the privilege to stay in. Customer service was amazing from arranging collection from the airport to the meet and greet on arrival. Our room was superbly appointed, spacious and beautifully clean. Breakfast was lovely with every cuisine catered for. They even provided a free breakfast box for our bus ride to Cat Ba island. I can not recommend this hotel highly enough and I’m a very frequent traveller. Well done to all staff and management! Graham (UK) and Jo (NZ)
HN