My initial stay was suppose to be at the hotel I booked but they double booked my room and asked me if I am ok to go to their sister hotel which was 10 mins walk from my choice. The male staffs were not understanding of my situation and directed me on what I should do in terms of how I can make my arrangements and told me to do things which were very inconvenient for me! I had terrible communication issues with the male staffs but the female staffs were really nice and did above ans beyond to help me :) I would highly recommend to those booking here to make sure your room is not DOUBLE booked and will not be sent to one of their Sister hostels! The last minute change sure did ruin my prearranged plans to tour around the lake!
Friendly staff with a great service and not far from the landmark or the famous places.
11/09/2019
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5.0
Good service, low price. The location is also good.
10/22/2019
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4.0
The hotel is right in front of Hoan Kiem Lake and the accessibility is quite well. Just near the hotel, there was a construction site, whose noise was a bit louder but I slept ok. The room I stayed in had two beds, small and large one and the size of the room was big enough for solo traveler like me. However, it seemed the air conditioner didn’t function well, so some people may find annoying depending on the time of the season.. Other than that, I was pretty satisfied during my stay for three nights. If I have a chance to visit Hanoi, I may book this hotel again.
Staff members were kind and hard working, but the hotel was right behind a construction site.
They worked at night, and the floor shook whenever they drilled the ground which made me struggle to sleep.
Shower had low water pressure and it is more like a motel room than a hotel. + no elevator and dont expect an amazing breakfast.
Marion
06/27/2019
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2.0
05/01/2019
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5.0
personnel très accueillant et hôtel bien placé près du centre de la veille ville. Bon petit-déjeuner. Nous apprécions que les boissons chaudes soient en libre service.
04/12/2019
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5.0
04/07/2019
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3.0
03/06/2019
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4.0
Arthur
01/02/2019
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3.0
Great area. Booked 2 single beds but got a double bed. Staff did bring an extra mattress to put on the floor. Biggest complaint is/was black mold on bathroom ceiling.
12/24/2018
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5.0 "Clean and friendly."
It was nice stay, room was clean, all of staffs are friendly. Coffee was nice, location is good. Large construction in front of the hotel was not my trouble, but otherwise I could see the Lake from 2nd floor room window. Tiny super market is near. Many local good taste restraunts are around hotel.
The hotel.com map was wrong, I had to check exact location from the hotel address in Google Map.
Richard
11/07/2018
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5.0 "Great little hostel"
We had a good stay at Little Hanoi Hostel 2. The staff are friendly and helpful, helping us get laundry done and passing on messages from tour operators about pick up times. The hostel is set back from the Main Street so the traffic noise is less noticeable. There is some local building going on nearby but there was do disturbances or disruption.
