Wunderschönes neues Hotel in zentraler Lage.
Das Team und die Qualität waren großartig.
Wir würden inmer wieder buchen.
Christophe
11/18/2019
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5.0
11/17/2019
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5.0
From the moment you enter the hotel, you get a surge of luxury.
The room was small, but extra comfortable. The bathroom was beautiful, black marble everywhere, the shampoo, conditioner and body wash seemed expensive.
We tried the spa, and definitely it is not to be missed, one of the best massages I had in my life. The place is clean, and they listen to your needs beforehand and deliver.
I tried the dinner on the 7th floor, the Seabass is not to be missed!
Now breakfast is the most important, we loved everything!!! There’s a buffet and an A La Carte menu, we had the eggs, pancakes, French toast, spring rolls and vegetarian Pho!!! Amazing!!
Very convenient location, clean hotel, and friendly staff
LinhTran
11/12/2019
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5.0
Everything were perfect. No complaint. Per sure i will be back
Guat Eng
11/12/2019
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5.0 "La Sinfonia del Rey"
Excellent all round
SeonJu
11/11/2019
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5.0 "고맙습니다~"
친절하고 매우 깔끔하고 너무 좋았어요 호텔도 외관도 내부도 너무 이쁘고 조식 정말 맛있었어요!에어컨도 빵빵하게 잘 나오고 좋았어요 호안끼엠 바로 앞에 있어서 주변 이동하기도 너무 편하고 좋았습니다! Nhung이 마지막밤 전에 이쁘게 그림도 그리고 메시지도 적어서 책갈피를 만들어주었어요~정말 소중하게 간직할 여행추억 만들어줘서 감사합니다~다음에도 하노이에 가게된다면 여기서 지내고싶습니다!
German
11/11/2019
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5.0
the hotel the service comfort and location are excellent and amazing
11/11/2019
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5.0
11/11/2019
0 likes this
5.0
직원이 굉장히 친절합니다. 호안끼엠 바로 옆에 있는데 주말에는 차량통제하는거 같아요. 조식은 오믈렛이나 쌀국수 같은 거는 메뉴판이 따로 있어 직원호출해서 주문하면 주방에서 조리해서 나와요. 과일을 서비스로 줍니다. 보통 물은 무료인데 유료예요.
11/10/2019
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4.0
Excellent location , good breakfast buffet, friendly staff
Clean, beautiful, wonderful, great staff, the best location!!!!
11/04/2019
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4.0
This was our first holiday in Vietnam. We booked the Executive suit at La Sinfonia del Ray as part our second stay in Hanoi. We received a complimentary basket of fruit on the first day, and bottled water daily - a really nice touch given the warm Hanoi weather. Our room was clean, well appointed and well maintained during our 3 day stay. The hotel is located adjacent to Hoan Kiem Lake, in the old quarter of Hanoi. This was a huge bonus for us, as we could drift in and out of the city for meals and shopping with ease. And got to experience the vibrancy of the city on the weekend with open markets, buskers, dancing, and no traffic!... La Sinfonia del Rey had, by far, the best breakfast. The service, range and quality of food was outstanding.
Mr Tuk, we congratulate you on employing such professional staff. Simply the level of care and service we received during our short stay was excellent. We thought the small personal touches you include at your hotel E.g.water bottle covers, magnifying mirror in the bathroom and the very funky coffee machine. were really appreciated. Also greatly appreciated we got to read the very first Ed of La Sinfonia news. We are sure there will be many more to follow.
Finally, we would like to note that the overall experience we got at La Sinfonia del Ray was superior to our stay at the Inter-Continental Westlake.
Warm Regards
Luca and Yvonne
This Hotel is Absolutely Great - i specifically took the room with the balcony and he is 32 square foot, cause i can't be in a small room. The hotel is brand new - so they put extra care on service to make everything perfect for you. the room was very organized and clean and new. the service is amazing and they really take care of everything that your stay will be amazing. location is THE BEST LOCATION ever! highly recommended. i took a few SPA massage - and they were a bit expensive but worth every penny. really great hotel!
Absolutely loved the staff, so friendly, couldn’t do enough for you. Junie the head concierge is a beautiful sole who will go the extra mile & her smile will light up your day. The hotel as not long opened so everything is sparkly & new. The food is right up there & will not disappoint. The room was lovely plenty of room & everything you need. The hotel is close to everything so when things are on it can get a bit noisy.
Somebody singing very loud outside the hotel during 2am every night
Cesar
10/29/2019
0 likes this
5.0
10/28/2019
0 likes this
4.0
Mr.Patrick
10/26/2019
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5.0
I can’t fault the hotel at all. The location, staff, food where of 100 French quality. Upon reflection this could be the best hotel I have stay in the world !!!
Please try and reference me at Mr Patrick
D
10/26/2019
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5.0
日本語が上手なスタッフがいて心強かった。
10/26/2019
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5.0
フレンドリーで良く気がついてくれた
10/26/2019
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5.0
Exceptional staff and great location. We had a wonderful time at the hotel
10/25/2019
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5.0
위치가 정말 좋고 루프탑바가 밤에 아주 좋아요. 나름 야경이 예뻐요 직원들도 최고고, 조식도 재료가 신선해요
10/25/2019
0 likes this
5.0
GHEN-LUNG
10/24/2019
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5.0
10/23/2019
0 likes this
4.0
10/22/2019
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5.0
10/22/2019
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5.0
호텔 외관이나 내부가 매우 깔끔하며, 호엔까엠 바로 옆에 위치하고 있어 풍경이 아름답다.
호텔 조식 메뉴가 다양하며, 음식의 맛이 매우 뛰어났습니다.
호텔 스탭은 항상 웃는 얼굴로 우리를 맞이해 주었으며, 우리의 질문을 해결 해주기 위해 많은 노력을 보여줬습니다.
방의 상태, 스탭의 전문성, 호텔 위치, 음식, 기타 서비스(픽업, 세탁서비스, 룸서비스 등) 모든게 만점이였습니다. 이 호텔이 우리의 여행에서 최고의 선택이였다.
우리와 함께 금요일 밤을 즐긴 호텔 친구를 그리워 하며
기회가 된다면 다시 방문하겠습니다.
10/21/2019
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5.0
하노이에서 손꼽히는 수준이라고 생각한다.
직원 친절도는 매우 매우 완벽할정도로 좋다.
하노이의 정신없음이 싫다면 옥상 루프바를 꼭 추천한다.
10/20/2019
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5.0
Very new and modern. The location is perfect, being in the heart of Old Quarter. The staff is friendly and attentive. They decorated our room in celebration of my birthday, which we were very touched with. It was a great stay!
10/20/2019
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5.0
Brand new property. So everything is in mint condition. Staff was excellent. 5 star quality hotel and service. The staff was always accommodating. The bed was comfy. Right across the street from the lake. Always people outside walking and exercising. They close the street on the weekend for "Walking street" with lots of activities around the lake. Price was also very low for the quality. Would highly recommend this hotel if staying in Hanoi.
10/20/2019
0 likes this
5.0
Great location and very good service, friendly staff.
Nir
10/20/2019
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5.0 "Amazing stay"
Staff was very kind.
The rooms are clean and beautiful!
Best location
We had a great experience at this hotel. The room is sparkling clean, and the staff is very helpful.
10/17/2019
0 likes this
5.0
jiyeon
10/16/2019
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5.0
정말 너무너무 훌륭하고 좋고 감사한 곳입니다.
예약시 생일기념 여행이라고 남겨두었는데
빠른 체크인 + 룸 업그레이드+ 생일 이벤트까지 준비해주신 관계자님 너무 감사합니다.
이런 호사를 누려가며 여행을 해본적이 처음이었어요
조식먹을때도 올라와서 룸은 괜찮으시냐고 여쭤봐주시는 꼼꼼함에 반했습니다.
그리고 제일 감사했던건 공항 출발이 밤 9시라서 낮에 주변을 돌아보고나니 너무 덥고 땀이나 샤워를 하고싶어 혹시 룸을 2시간만 유료로 대여가 가능하냐고했는데 호텔 스파에서 무료로 샤워를 하게 해주셨어요 정말 감동이었습니다.
정말 이 호텔에 방문하고싶어 하노이를 다시 가고싶어요
호텔또한 신축이라 깨끗하고 군더더기 하나 없어요
조식도 너무너무 맛있고 조식뷰조차 끝내줍니다.
하노이에선 무조건 이 호텔에 묵어야해요
주변사람들에게 하노이여행을 권유하고 호텔은 무조건 여기다 라고 말하고있어요
덕분에 즐거운 여행 하였습니다.
hai
10/16/2019
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5.0 "New Hotel in Old Hanoi - perfect in every way."
Superb hotel. Wonderful atmosphere with nicely modern dacor with old flavor colors. Staff was super helpful and very attentive. Location is prefectly situated across from the Hoan KiemLake/Pond and surrounding old city. Food is excellent! The breakfast staff was terrific and the one, she even remember how I had like my PHO and cappuccino. Now that’s 5-star services for you.
Chin
10/15/2019
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5.0
Every one of the staff especially Tuyen was incredibly helpful.
All the reception ladies were also very good with tips on where to eat .
The staff are the this hotel's best assets.
The basement rooms were noisy with constant running water noises and cannot understand the need for see through glass in these rooms. Made me very uncomfortable.
10/14/2019
0 likes this
5.0
10/14/2019
0 likes this
5.0
Literally, the best customer service, great location and amazing food.
10/13/2019
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4.0 "만족합니다. "
전체적으로 만족합니다.
깨끗하고 침대가 편하고 조식도 괜찮고 직원들도 친절했습니다.
다만, 새건물 냄새가 약간 나고, 창문이 있는줄 알았는데 밖이 보이지 않는 창문이 있는것은 아쉽더라고요.
10/12/2019
0 likes this
5.0
Dong Hun
10/11/2019
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5.0 "따뜻한 마음이 전해지는 서비스"
도착 다음날 아침 일찍 하롱베이 투어를 위해 로비로 내려갔더니 예약이 안되어있다는거에요...
호텔 직원들의 적절하고 발빠른 도움으로 교통비를 엑스트라로 더 내긴했지만 무사히 다녀왔습니다
그리고 4일을 자내면서 레스토랑 직원들과 프런트 직원들... 너무나 친절하고 사려깊은 배려로 너무나 만족하며 유쾌하게 머물다 왔습니다
5.0 "Neues Hotel in zentraler Lage"