The staff were very helpful. Breakfast was of a good standard Vietnamese style. Laundry bill of 400,000 dong $30 for approx. 1 load of washing was very expensive.
12/27/2020
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3.0
Reasonably attentive and friendly staff. Good laundry and housekeeping. Location is fine.
On the negative side, the beds and pillows are old and seemed to have bed bugs or have been laundered in a detergent that irritates the skin. Not sure which. I was also questioned about the lid of the kettle that falls off. It was like that when i checked in. Not a nice way to end one's stay. Inspect your old equipment properly before having guests if you plan to bother them about nickel and dime stuff on the way out.
I had a very convenience to stay this hotel. Very good condition and location.
Stephen
06/27/2020
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3.0 "Terrible check in "
Could not find my prepaid hotels.com reservation and made me wait soaking wet for 20 minutes and I then had to contact hotels.com
Kevin
03/01/2020
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4.0 "Good value for money stay"
We stayed at the hotel for two nights and had a pleasant stay. It’s a good location near the main road into the city and the north bus station. The breakfast was at a good standard for the money we paid and staff were very friendly.
Jonathan
01/03/2020
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5.0 "Good stay."
Good stay overall. Good free breakfast. Free drinking water. Bed was comfortable even though the sheets hadn't been changed on the day we checked in. I realized it during the night as they seemed clean but had a "slept in" smell. They changed them the next morning without problem. Only thing I didn't like, and it happened it 2 different hotels in BMT, is that they keep your passport, even if you ask them to only take a picture, as it's done everywhere else in Vietnam.
