The service is very good! The bathrooms do need a little revamp though.
11/15/2018
0 likes this
2.0
When we showed up we were taken to our room (which was not ready). No Towels, no soap Etc. Not a big deal, more annoying then anything. We called down and waited for them to bring everything up. The door would constantly make an alarm sound because it would think it's open. You would need to slam it in order to get it to "register". Again not a big deal. Just annoying. Besides that, the hotel wasn't terrible. not great either. Except for being woken up at 5:30 AM in the morning by people working outside our window and construction going on. This went on for 4 hours. called down several times to the front desk and asked them to stop.. We eventually get up and go check out very tired. If I wanted 5 hours of sleep I would have stayed at the hostel. All in All, one of the worst places we've stayed in. I would have rather stayed at the hostel. Theres lots of hotels in the area. Book a different one!
Skylark hotel was great! Staff was really friendly:)
11/11/2018
0 likes this
2.0
Need to change hotel because no water
Rene
11/09/2018
0 likes this
2.0 "Dårligt sted ."
Betalt for udsigt. Fik det ikke .
Slidt gammelt hotel
Dobbelt Pris på alt , sammmenlignt med de andre hotellet jeg Bode på under min tur
Vasketøj pris var 4 gange så høj
Vil ikke anbefale det til nogen
Frédéric
11/05/2018
0 likes this
4.0
Très bien comme endroit mais bruyant avec les travaux a côté.
Frédéric
11/02/2018
0 likes this
5.0
Les gens de l'hôtel sont très agréables et serviables.
Erin
11/01/2018
0 likes this
3.0
The hotel itself was clean with good facilities and some nice staff. However, we did one load of laundry and not only did they lose half of it (which was eventually found) they charged us $60 USD. I was floored. We got scammed a lot in Hanoi and this felt like another one.
Tang
10/21/2018
0 likes this
4.0
10/17/2018
0 likes this
5.0 "Outstanding Hotel"
Staff was polite and helpful. Hotel was clean and comfortable. Location was close to night market and lake.
10/14/2018
0 likes this
5.0
The staff was super friendly, and eager to please. The breakfast was dynamite!
Allan
09/27/2018
0 likes this
5.0 "Good spot, great staff."
Staff were fantastic, breakfast was excellent, pool was small but good. WiFi was poor, there is no gym available for use, there is three machines but they are blocked away behind tables and chairs. The restaurant, spa, and bar are expensive compared to local options but cheaper than a western hotel.
Very close to old quarter and night market. Staff at hotel are a credit to the hotel as they have been so helpful to us.
くろまめ
09/21/2018
0 likes this
4.0
Tina
09/16/2018
0 likes this
5.0 "Great hotel"
All the staff were very professional and were happy to assist us with anything we required. The rooms are very nice and the hotel is sitauted in a great spot not far from the old quarter. They were all so nice to our children which made us feel very comfortable. Good value for money.
Wow, the photo's of this hotel were deceiving! Wouldn't recommend, suggest you pay a little more, and stay elsewhere.
Room was disgusting, unsure if they had changed the linen??
Stain on pillow cover, stain on doona, stained chair. The pool & gym equipment... well, how long have you got?? The staff were very friendly, and had no issues getting a refund, as we literally refused to stay there!
09/12/2018
0 likes this
5.0
09/09/2018
0 likes this
5.0
08/30/2018
0 likes this
5.0
Annie
08/20/2018
0 likes this
5.0 "Very Happy with hotel location and service "
Service was fantastic door staff and reception we very helpful and accommodating would stay there again only changes that need making was the shower bath situation very hard to shower in the bath especially for older people but everything else was great
08/15/2018
0 likes this
3.0 "Lo mejor es la atención... muy atentos"
El hotel está un pelin caro para lo que ofrece, teniendo en cuenta Hanoi . Pero sin duda lo peor del hotel es la cama, las almohadas es como dormir encima de 2 trapitos. Lo que si es cierto es que el staff tiene mucha amabilidad paciencia y atentos todo el momento, el chicon joven botones, nos dejo huella, es increíblemente amable! 10 para el !!!
Cherry
07/03/2018
0 likes this
5.0 "Good location."
Good location, walking distance to Hoan Kiem Lake and Don Xuan market. Clean, spacious and beautiful room with comfy bed. Nice breakfast.
Marc-Antoine
06/26/2018
0 likes this
4.0
06/23/2018
0 likes this
4.0
Good hotel,nice people need to upgrade breakfast variety
Very good hotel located near Hanoi’s Old Quarter. Very happy with the quality given the much lower price vs. other hotels.
One negative: the pool is indoors on the top floor with very limites air conditioning... we did not use it as a result.
