Nice hotel in the old quarter, the (rather small) swimming pool next to rooftop bar was nice after hot day on Hanoi streets.
07/31/2019
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5.0
Silk Queen is a well located hotel and an easy walk from the sites and attractions around the Old Quarters. The staff were very friendly and helpful.
Steve
07/28/2019
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4.0
Very conveniently located. Close to Hop&Off City Bus Station, Beer Street , etc. Really enjoyed Breakfast buffet every morning. Room was clean, relatively spacious. The bed was comfortable. Tv screen was big enough, I guess it was over 40 inch wide. Roof top pool was small but better than nothing. I didn't have a chance to use Gym but there was only a running machine. Overall value for money!
07/17/2019
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4.0
The Silk queen is central to all of the old town. The shopping is great, the food choices are great from street food to higher end dinning. The service at the roof bar, pool and breakfast doesn't meet the level of service in reception. Staff on Mobile phones, no smiles. At the roof bar in our three night stay we were not approached for service without calling staff over, watching staff on mobiles whilst customers are around is so at odds to the rest of street life where everyone is so attentive, all be it to much sometimes, but to improve customers entering this area should be greeted and approached after 10 mins to check if they want anything.
Good hotel for tour Hoan kiem.
But breakfast buffet was so so.
06/11/2019
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4.0
06/11/2019
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5.0
The Hotel is perfectly situated for The tourist in Hanoi. Whilst smaller than some other hotels in the area this gives a more personal feel. The staff are excellent and very helpful at all times
The location was very good but the hotel wasn’t the cleanest. Our hallway when we arrived had a big stain on it and the light in the hallway never worked while we were there. I guess my biggest problem was the patio area around the pool, it was so dirty that my feet got filthy walking to the pool. We checked out to go to Halong Bay and when we returned we booked another hotel.
Diana
05/17/2019
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4.0
The location is great and it's nice to have a breakfast included. However, the room didn't have a window so felt a little claustrophobic and the tub wasn't cemented down so could be a little dangerous at times. Also, the gym is a joke, so don't look at that as a perk.
05/07/2019
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3.0 "No real fitness center"
Every piece of equipment in the “fitness center” was broken. Room was okay and location was good. Friendly service and good breakfast. Shower in the room was also disappointing
Daisuke
05/06/2019
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4.0
Stéphane
05/06/2019
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4.0 "A great hotel to discover Hue"
Great hotel to discover Hue with very friendly staff that make the effort to remember your name and make you feel very welcome. Our room was overlooking the street so it was not exactly a "quiet stay" but it was not too bad. Our room was spacious with everything you could ever need in a hotel room. The internet connection was really good also. Breakfast was also really good with fresh eggs cooked to perfection. Overall, we would recommend this hotel.
Gentillesse, amabilite du personnel. Superbe aide pour visiter la région.
04/28/2019
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5.0
DAHEE
04/17/2019
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4.0 "깔끔해요"
위치가 굉장히 좋았고 깔끔했습니다
Julia
04/17/2019
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2.0
Ich kann dieses Hotel leider nicht empfehlen. Das Zimmer und der Pool waren gut bzw, wie auf den Bildern, hier hatten wir nichts zu beanstanden. Wir waren aber sehr enttäuscht vom Personal. Es fing mit dem Empfang an. Wir hatten leider nicht viel Bargeld und konnten dem Pagen nicht viel geben, wollten aber dennoch etwas geben. Er hatte sich bei uns beschwert und mehr Geld verlangt, meinte sogar, dass es üblich ist mind. 10 Dollar zu geben.
Wir hatten dann über die Rezeption einen Transfer zum Flughafen organisiert. Leider kam das Auto nicht wie bestellt, das Hotel hat dann ein Taxi organisiert. Wir hatten das Auto schon bezahlt, aber das Hotel hatte dem Taxi zu wenig Geld mitgegeben, sodass der Taxifahrer mehr Geld von uns verlangt hatte (er ist mit Taxometer gefahren, nichts zu beanstanden seinerseits). Mehr als nur eine schlechte Erfahrung, wir haben uns geweigert Geld zu zahlen. Hotel kann ich daher nicht empfehlen.
Really nice place, excellent breakfast w Vietnamese dishes, egg bar, baked goods, fruits & veg and pho. V helpful travel agents in lobby. Only complaint would be that bathroom is done in vinyl wallpaper rather than tile.
Kristian
04/11/2019
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5.0
Veldig fint hotell med en bra lokasjon. Flott basseng på toppen av hotellet, samt god frokost. Totalt sett veldig fornøyd med oppholdet mitt her.
04/11/2019
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4.0
Great location, ok facilities - needs a bit of updating, but clean and friendly.
Dan
04/10/2019
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5.0 "Schönes Hotel in der Altstadt von Hanoi"
Schönes Hotel in der Altstadt von Hanoi. Personal ist sehr hilfsbereit, die größeren Zimmer sind toll. Pickupservice vom Flughafen große Klasse. Leider sprechen einige der Mitarbeiter gar kein Englisch. Aber die anderen findet man eigentlich auch immer… Pool ist leider sehr klein. Frühstück ausgezeichnet.
Donna
04/09/2019
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5.0
The breakfast is very good, the people are most welcoming and helpful. The bathrooms are odd in that rather than tile the walls are covered in vinyl wallpaper. This does not look clean, though there was no smell of must or mouldiness.. it would be nice to squeeze in a fourth lounger on the small pool deck, which we enjoyed.
Robert
04/02/2019
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4.0
Claire
03/31/2019
0 likes this
5.0
ounyoung
03/30/2019
0 likes this
4.0
Frode
03/27/2019
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5.0
03/27/2019
0 likes this
4.0
Joachim
03/27/2019
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4.0 "Vistelsen i Hanoi"
I princip allting var bra med vistelsen dock så sov vi o duscha bara vi var ute hela dagarna,de enda som inte var riktigt bra var att de var extremt mycket klor i vattnet så huden är helt uttorkad ,det ser ut som man har psoriasis
Tack för vistelsen
Mvh Jocke o Therese
03/26/2019
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5.0
Great location right in the heart of old Hanoi. The staff were really friendly and helpful, the room was large and spotlessly clean.
The only not so great thing was the shower, there was plenty of hot water, but not a lot of pressure and the one in our room leaked so the bathroom floor got soaked every time we showered
David
03/25/2019
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4.0
Right in the heart of the old quarter in Hanoi and easily accessible to all the main sights and French quarter
おじさん
03/20/2019
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4.0
部屋は広くて快適でした。
jan
03/18/2019
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5.0 "Bra läge och bra rum med sköna sängar"
Incheckning mycket smidag. Trevig och hjälpsam personal. Blev kontaktad innan ankomst av hotellet som undrade om jag hade några frågor eller önskade något speciellt.
God beliggenhed. Ikke serviceminded personale i den lidt kedelige morgenmadsrestaurant. Fitnesscenter ikke god - 3 misligholdte maskiner - ud af 3!! Ikke værdigt til 4 stjerner.
03/14/2019
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2.0 "poor in service "
WIFI in room is horrible i asked the reception desk more than once to put booster in my room it did not reply for three days, The wibes are not good it is very dull with no life no vibrancy and something is so silently awful wrong in hotel environment do not go there strongly recommend
