Frukosten var super, fanns det mesta som man vill ha och en massa färsk frukt som jag älskar. Rummet var rymligt och rent, väldigt bra område, gångavstånd till allt och upphämtning ingår i de flesta utflykter. Riktigt bra
03/04/2020
0 likes this
5.0
Florian
02/26/2020
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3.0 "Service unter dem Mittelmaß"
Zimmer (Grand Room) geräumig, Bett auch, Internet gut. Etwas laut, Bad sinnlos aufgeteilt mit freistehender Badewanne, aber schlechter Dusche. Dachterasse schön, aber wenig Service da oben. Ähnlich beim Frühstück, mussten extra zahlen für vietnamesischen Kaffee, man hat das Gefühl es wird alles so nebenbei gemacht. Preis des Zimmers ist aber dafür auch nicht so hoch.
Francois
02/03/2020
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4.0
L’accès au centre ville rapidement
Maître de l’hôtel a été à l’écoute de nos besoins
Négatif très humide et étouffant dans la chambre
HidyWAN
02/03/2020
0 likes this
3.0
The room and the bed are big enough. However, there is no carpark for parking motor cars and the hotel cannot offer help or any suggestion for customers to park. In Vietnam, it is very common to ride a motor, so the hotel should provide space for parking or let the customers know where the nearest carpark is!
Had a nice stay. I would probably stay away from the restaurant except for breakfast. I didn't see anybody (true 0 persons) eating there.
Margaret
01/24/2020
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4.0 "Catering staffs"
We love the service especially the catering staffs , friendly
IL TAE
01/18/2020
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4.0 "교통 최고 호텔"
호텔이 호안끼엠 호수 가까이, 구시가지에 있어서 요셉 성당, 36거리 등 유명 관광지가 대부분 도보 5분 이내여서 교통이 매우 편리했음. 직원도 친절하고 시설도 깨끗했음. 방도 꽤 넓었으나 벽에 설치된 리모콘 에어컨 작동이 좀 불편했음. 조식음 그런대로 괞찮았음. 인근에 있는 오리엔트스파는 맛사지 기술도 좋고 깨끗하고 가격도 적당했고 아주 좋았음. 2014년 신축이어서 그런지 시설들이 비교적 깨끗했음
01/03/2020
0 likes this
5.0 "Central and good value"
Nice hotel, great location and very helpful and friendly staff. Stayed twice in this hotel and have no complaints :)
David
01/01/2020
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3.0 "Comfortable hotel, but lack of hot water ruined it"
On the whole hotel is nice, but when we arrived the hot water to our room didn’t work and it took us chasing them for half an hour to fix it. All they had to do was flick a fuse on the circuit breaker for the boiler. Wasn’t very efficient and then after the water still wasn’t that hot. Hot running water is a basic thing you expect in a hotel like this. On the plus side the staff were nice and the breakfast buffet wasn’t bad.
Nice hotel centrally located. Very helpful and friendly staff and good breakfast :)
12/25/2019
0 likes this
5.0
Davina
12/20/2019
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5.0
Overall our stay was very comfortable and enjoyable. The hotel is in a great location to walk to most places in the old quarter. Our room was very comfortable, clean and well appointed. Breakfast was good, with many options and strong coffee.
The staff were absolutely lovely and extremely helpful! They even arranged a surprise birthday cake for my partner and delivered it to our room.
We would definitely stay again.
Sol
12/17/2019
0 likes this
4.0
SH
12/14/2019
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3.0
Hotel muy bien situado, pero muy ruidoso. Personal de recepción muy atento. Nuestra habitación daba a la calle en la planta 7 y los pitidos de los coches y motos se oyen toda la noche. Desayuno con pocas opciones, personal poco pendiente de todo. Un día no pudimos tomar café porque estaba completamente frío. El personal del spa poco profesional. Piscina minúscula. Aconsejable si buscas un hotel correcto y bien situado, pero sólo si no tienes problema con los ruidos .
Silk Queen Hotel was really nice and right in the heart of the Old Quarter, so everything I wanted was easily accessible. I really enjoyed the big, clean room and the standing bathtub. The doormen were always attentive and provided an umbrella when it was pouring out.
Brad
10/30/2019
0 likes this
5.0
The Concierges Lily and Ana or absolutely wonderful and caring when I came down with motion sickness that had me bedridden for two days
Global
10/29/2019
0 likes this
5.0
Very clean and located close to the lake, employees very helpful.
Greg
10/28/2019
0 likes this
5.0
Rina
10/23/2019
0 likes this
5.0 "oo for everything "
The staffs were very nice and friendly.And they also helped me a lot.
Location was sooo good. Was very convenient for shopping.
YOONJUNG
10/07/2019
0 likes this
5.0 "추천합니다."
위치와 시설,친절에 만족합니다. 추천합니다.
Dan
10/02/2019
0 likes this
5.0
Highliy recommand this hotel for location, staff, room, etc. Was a great weekend
CHING-CHIH
09/30/2019
0 likes this
5.0
YOUNGHO
09/29/2019
0 likes this
5.0
직원도친절하고숙소도깨끗하고
위치도좋고음식도맛있어요
담에도꼭다시가고싶네요~
09/24/2019
0 likes this
5.0
The location is perfect. The room was nice. The pool was small, but nice.
It had a pool, our room was spacious and close to the lifts. Our city view was poor,even though we had a free upgrade to a larger room because we stayed for 17 days. The kettle had to be connected to my bedside table lamp plug area. There was no electrical point at the fridge cabinet area, very inconvenient. Bathroom wallpaper needs to be cleaned properly, refurbished.Beds are great, very comfortable!
09/19/2019
0 likes this
5.0
The staff were friendly and helpful . Roof top pool was fantastic and so was the view . Located of hotel is good there are some good local street food close by .
Young Man
09/07/2019
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4.0 "Recommendable!"
Generally Good. If the breakfast is better, Cost/function rate is to be best. Crews are kind and speak good english. Rooftop pool and poolside bar in the evening was cool enough to blow steaming hot daytime of Summer.
cheng i
09/05/2019
0 likes this
5.0
此次整體很滿意、只是早餐可以在改進。
09/03/2019
0 likes this
5.0
スタッフの対応が特に良い
cheng i
09/02/2019
0 likes this
5.0
整體感覺很好、服務人員很親切、早餐可以在改進一些。
Ann
08/31/2019
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4.0 "Excellent customer service"
Excellent staff service, breakfast was the only disappointment, some things not labelled and vegetable rice had bits of meat in it, toaster didn't work too well either.
08/27/2019
0 likes this
4.0
좋았어요. 수영장이 조금 작기는 했지만.
친절하고 푹 쉬다가 왔습니다! 위치도 호안끼엠호수 바로 옆이라 좋아요!
08/26/2019
0 likes this
4.0
08/24/2019
0 likes this
5.0
ちょっと古い感じはしましたが、過ごしやすいホテルでした
９泊しましたが、不満はありません。
08/22/2019
0 likes this
5.0
08/05/2019
0 likes this
4.0
This property is in a great location, handy to the lake, markets and tourist attractions. We found the staff to be very helpful and friendly and would stay here again.
The only downside was the shower. It was more like a hand held shower but mounted on the wall and the pressure was very weak. On the other hand the bath was lovely and deep.
Donna
08/03/2019
0 likes this
5.0
Helpful and attentive staff
Lovely room
Pool was small but perfectly formed
Food - good choice and tasty
08/02/2019
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5.0 "매일밤 Roof-Top 수영장에서 하노이의 아름다움을"
3박4일 하노이 여해 일정에서 실크 퀸 호텔은 너무나 훌륭한 선택이었습니다. 무엇보다 하노이의 볼거리들에 접근성이 매우 좋았습니다. 대부분의 장소를 걸어서 갈 수 있는 환상적인 위치가 여행을 편하게 했습니다. 개인적으로는 Roof-Top 수영장도 환상적이었습니다. 매일 여정을 마치고 돌아와서 수영장에서 피로를 푸는 것이 너무나 행복한 기억으로 남습니다. 저희는 호텔 조식도 편하게 이용했습니다. 음식의 종류와 맛이 매우 우수하지 않았지만, 기대한 것보다 훌륭했다고 생각합니다.
Elin