I couldn't speak more highly of Monarque! From the moment we entered, we were greeted with some yummy snacks and drinks as we waited in the ornate lobby. Our room was beautiful and spacious, and the breakfast every morning was superb with a large variety to choose from—I could have stayed and dined there for hours!
What made Monarque one of my favorite places I've stayed at, however, was how the staff went above and beyond after I lost my phone and was feeling pretty discouraged. One of the staff members informed me that someone had found my phone case with my ID and cards and contacted the staff at Monarque to reach me. To help me get my phone case back, one of the staff members from Monarque went with us to the visitor center (even insisting she pay for the taxi on the way there!), communicated and translated everything for us with the staff at the visitor center, and offered to wait there for my phone case to be dropped off as my friends and I grabbed a quick dinner.
Even without this situation, our stay was already so wonderful, and everyone who worked at Monarque was so sweet to us! I'm truly appreciative of the kindness and support that the staff at Monarque showed me during a tough time and wholeheartedly recommend this hotel to anyone who's looking for a lovely stay. :)
Staff were excellent, especially Aliyah, who was extremely helpful with her recommendations, and always a pleasure to see her smiling face!Well located hotel.
Excellent friendly and helpful staff
Very good breakfast and excellent complimentary afternoon tea each day
Good location across from beach and close to food and drink places in the roads behind
Gill
02/23/2020
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5.0 "Good spot to relax in after our Asian tour"
A wonderful stay with really helpful and happy staff. We enjoyed afternoon tea each day during our 4 day stay and listened to the live bands on the 12th each evening. If we are in DaNang again we will certainly be back.
Certainly one of the best travel experiences in my life. Fittingly the Monarque treated us like royalty from the minute we arrived until the Grab taxi took us to the airport. Staff seemed to know that we liked even before we did. Superb food, luxurious rooms and 5-star service. Excellent value for money.
Byung-hee
01/25/2020
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4.0 "안락감 주는 Breakfast가 상급인 호텔"
미케해변의 안락감을 주는 호감이 가는 호텔이며
특히 Breakfast가 최고 였지요
Shmuel
01/23/2020
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5.0
I love this hotel! Love the French colonial decor inside hotel. Great service, good food in breakfast, and good drinks. Good location. Can’t complain!
Noboru
01/21/2020
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5.0
TAKHUN
01/15/2020
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5.0 "Kind service crews, neat room, nice price"
I think this hotel must be one of the most caring hotel in Da Nang. Service crews were always kind and asked about possible inconvenience. And thet always try to recommend us about Da Nang to travel better.
The price is very reasonable. Rooms were managed so clean. And the meal services such as breakfast was so great.
01/15/2020
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5.0 "U won’t regret! "
I highly recommend this hotel. Great service, good price and breakfast! I would like to come back!
Tomoko
01/13/2020
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5.0
01/09/2020
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5.0
직원들 엄청 친절하고 호텔도 깔끔합니다.
애프터눈티 서비스와 쌀국수, 생음악 서비스 완전 굿이예요
미케비치해변가에 있어 경치도 끝내줍니다
조식도넘맛났어요
완전강추입니다
01/08/2020
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5.0
Lucy
01/08/2020
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5.0 "Fantastic Stay"
Best hotel ever. We will be back.
01/08/2020
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5.0
모나르케 해번 바로 앞이라 물놀이하기도 너무 좋고, 시설도 깔끔하고 편안한 느낌이었습니다. 특히 직원들의 친절도가 매우 높더군요, 제 생일이었는데 어찌 알았는지 애프터눈티 시간에 갑자기 생일음악이 나오면서 꽃다발과 케이크를 갖다주더라구요!!얼마나 놀라고 감동했는지^^ 아이들에게도 살갑게 대해주고, 조식과 무료 애프터눈티 타임도 있어 맘껏 맛나게 먹을수 있구요. 아무튼 강추합니다!!^^
01/07/2020
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5.0
Excellent service! Would highly recmmend. Clara has been helpful and made our stay worth while. Loved the complimentary breakfast varieties of food to eat. Also loved the complimentary water and coffee in the room.
minsub
01/06/2020
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5.0 "모나르케는 만족도 100퍼센트"
1년전에 왔을때의 친절하고 깨끗한 느낌이 너무 좋아서 망설임없이 재방문했어요. 여전히 관리가 잘 되어있고 체계가 잡혀있는 느낌이라 좋았습니다. 조식은 훌륭하고 룸상태도 깨끗하니 너무 좋았습니다.
아침조식,점심은 애프터눈티,저녁은 쌀국수쿠폰써서 하루 종일 호캉스했구요,마사지 할인시간에 받았는데 가격대비고급스런 시설에서 숙련된분에게 받은 마사지도 좋았습니다.여기는 무조건 강추입니다!
정말 친절하고 음식 맛있는 그럼 곳이네요. 담번에도 올 기회가 생기면 다시 머물고 싶군요.
12/31/2019
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5.0
12/31/2019
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5.0 "Good❕"
みなさんの笑顔とサービスでおどろきました。感謝です。
12/26/2019
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5.0
ALIYAH and her co-workers(Dory,Clara, and Jake) always try to connect with us without being intrusive. Very well trained staff but you cannot train genuineness right? Their boss must have good eyes for talent in service industry.
All hotel offerings and accommodation are great, hotel is clean, location is awesome, and value is unbelievable. ALIYAH’s service was cherry on top.
12/24/2019
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5.0
I m being forced to make a is it a Min 50words comment. Ridiculous
12/23/2019
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5.0
아주 괜찮았다. 호텔도 직원들 센스도 모두 만족스러웠고 특히 조식때마다 본 클라라라는 직원은 친절이 몸에 밴듯 했다.
만족하고 호이안으로 넘어왔는데 첫날부터 모나크에 비해 별루다ㅠㅠ 특히 직원들센스에 더욱ㅠ 모나크가 그립다.
12/19/2019
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5.0 "아주 좋아요!!"
직원들이 항상 밝은 미소로 요청 사항도 그때 그때 잘 들어주고 굉장히 친절합니다. 제가 지냈던 룸은 깨끗하고 조용해서 편안하게 잘 수 있었어요. 미케비치도 횡단보도만 건너면 바로여서 아침, 저녁으로 가서 걸었습니다. 나중에 다낭에 다시 방문한다면 또 이 호텔에서 지내고 싶습니다.
Ji-Young
12/13/2019
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5.0 "친절하고 안락한 호텔 이예요."
해변가의 작지만 깨끗하고 안락한 호텔 입니다. 특히 조식이 매우 맛있습니다. 직원분들도 매우 친절하시고, 아이에게 신경을 많이 써 주셨어요. 밤에 아이가 좋아할것 같다며 망고도 깍아다 주셨습니다. 다낭에 간다면 다시 묶고 싶은 호텔입니다. 직원 분들의 친절함에 계속 생각나는 호텔 입니다.
Ng
12/10/2019
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5.0
Nice Seaview, Room are big and the bed are comfort. The doorman’s are kind and helpful, I travel with my Mum, and she can’t walk properly. whenever they saw my mum, they will come and hold her, make sure she won’t fall. This made us so touched. Every afternoon, hotel provide a free high-tea, nice pastry and refreshment to enjoy 😊 . Overall the staffs are polite, helpful and friendly. 5 star service 👍
thierry
12/10/2019
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4.0 "Parfait ! "
Cocktail de bienvenue, concert avec repas de soirée
Romantique, gâteau d'anniversaire surprise , de charmante hôtesses à notre écoute... C'était parfait...!
