코로나때문에 손님이 적어서인지
조식을 선택하면 방까지 갖다줍니다.
자동으로 룸서비스가 된것이지요.
싱글 침대 두개를 붙인것이라 침대 한가운데 누우면 조금 불편 할 수 있읍니다.
Delton
08/30/2020
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5.0 "Great location and value"
Great location and service. Amazing penthouse breakfast situation.
Cdnworldtrvlr
02/09/2020
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5.0
Staff were wonderful. The location was great and the rooms and breakfast fantastic! I really appreciated that the staff let me store some stuff between my two stays here- it made things so much easier ! Thanks for a wonderful stay !
Cdnworltrvlr
02/09/2020
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5.0
Very friendly and welcoming staff. Very clean and wonderful decor. The breakfast was great and served very efficiently. Staff were very friendly and helpful and eager to give local advice. I enjoyed my stay here.
We had a wonderful time in Hanoi and La Selva was a great hotel. Great central location Extremely helpful friendly and warm staff. The front desk staff seemed genuinely interested in how we were doing and provided many helpful suggestions. Daniel who checked us in made us feel so welcome. The tea and snack and written instructions were greatly appreciated.
Mr Jackie helped to arrange airport pickup, food tour and transport from HaLong bay to Tam Coc. Each arrangement was efficient good price and reliable. We particularly enjoyed the food tour
The staff are excellent, the location is the best, the facilities are awesome and there was a great breakfast with a fabulous view. We were a family of four ( 2 teenage kids) and we were very sad to leave.
If anyone is looking for a great central hotel, in the middle of the old town and just minutes to the lake, then this is for you. From the serenity of the hotel to the chaos of the streets of Hanoi, we loved the area and the buzz of watching the world from our balcony.
We stayed 4 nights and organised the transfers from the airport directly with the hotel. Mr Le, the manager booked our street food tour and a day trip to Tam Coc. Both were excellent and great value.
This was our first and best hotel in Vietnam. We can’t wait to come back!
Thank you for a great stay.
Overall satisfied. Breakfast good. David was very helpful. Want to thank him.
01/04/2020
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5.0 "Very very satisfied"
Home away from home! Located centrally. Food is within reach. Shopping is within walking distance. Services (massage, haircut, etc.) is near the hotel. Tourist spots within walking distance. No hassle. Breakfast included is very good and delicious!
Will stay there again when in Hanoi.
Look for Jackie and staff - very accomodating people!
01/04/2020
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5.0
Good staff’s accommodations. When departing time they gave souvenirs. Very warm full.
Tine
01/01/2020
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5.0 "hyggeligt sted og venligt personale"
12/31/2019
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5.0
The service and hospitality was great. Location in downtown and walking distance to food and things to do. The room was big enough.
Rob
12/23/2019
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5.0 "Great stay"
Amazing staff, great breakfast, perfect location downtown.
12/16/2019
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5.0
A very polite and helpful staff. I recommend this highly.
Hotel location was great and staff was very friendly and accommodating. The breakfast was delicious with city views. My only complaint was the bathroom- the towels were worn out, shower tile and door frame could have been cleaner, and drainage needs unclogging so that water drains faster. We stayed in the first floor basement room which was super quiet and dark to sleep. The bedroom was very spacious and clean.
12/03/2019
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5.0 "We love La Selva"
Absolutely amazing service. Hotel restaurant is great for breakfast. They are willing to make whatever accommodations you need, whether that’s booking your airport transfer, accommodating dietary restrictions, etc. Just great all around.
Kit Man
12/02/2019
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5.0 "Amazing experience"
Amazing experience. Jackie, hotel manager, is williing to take prompt action to resolve any issues encountered by guest. Warm, friendly and passionate. Will never regret staying here.
11/27/2019
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5.0
Sehr umsichtig und zuvorkommend nett und hilfsbereit
Sangmin
11/11/2019
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4.0 "좋았어요 "
직원분들이 친절해서 좋았어요 가격이 저렴해서 좋았어요
대신 침대에 조금 얼룩이 있었지만 가격이 저렴해서 뭐..ㅎ체크인할때 호안끼엠 주변 관광지도로 맥주거리,야시장골목,쇼핑거리 등 자세하게 설명해주셔서 도움이 많이 됐습니다!
11/11/2019
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5.0
Great team work from the staff. Cozy atmosphere. Very caring.
11/09/2019
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5.0
The hotel staff were exceptional! Friendly, helpful and informative! They take the time to get to know you and remember your name. The hotel is in a great location. It is clean, quiet and comfortable.
11/05/2019
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5.0
Great location. Walking distance to markets and lake
11/04/2019
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1.0 "Worst experience ever - hostility"
The worst experience ever... I booked this hotel cause of all the positive comments, but what I get here is nothing but hostility.
The hotel is not helping nor serving, or in better words, not even responding to guests. If this is the way you are running a hotel business, no matter how much invested to create a good public image, this won't help you to make it sustainable.
All the best to anyone gonna make a booking in this hotel.
Staff have been so friendly and helpful. They gave us a room when we arrived from the airport in the morning and a free breakfast!
10/30/2019
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4.0
I like the service of the staffs. They are friendly and helpful. The breakfast is also very good. Thumb up.
10/24/2019
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5.0
Nice hotel in great location. Staff are very attentive and friendly
10/07/2019
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4.0
위치가 좋았고 호텔의 시설이나 룸 상태는 그렇게 나쁘지 않았다. 가성비 좋은편. 아침은 주문으로 메뉴에 있는것을 시켜먹지만 괜찮았고 무엇보다 직원들이 친절했다. 추천 할만한 호텔.
10/01/2019
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5.0
My stay was great. The room was spotless and it was nice having a bathtub. There was a window but it only looked out onto a narrow shaft between buildings, so very little natural light. That was the only downside though. The hotel staff were great. Even letting us leave our bags there for 2 nights while we went to cat ba island.
09/28/2019
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5.0
The hotel was in a great location and the staff were wonderful especially Ruby and Jackie nothing negative to say about our stay at this lovely hotel except the rooms were a little small with the king size beds queen would have made rooms a little easier to move around in. Thanks for our wonderful unforgettable trip.
Jens
09/22/2019
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5.0
Liegt sehr zentral. Sehr freundliches und hilfsbereites Personal. Gutes Frühstück mit Blick über Hanoi von der Dachterasse aus.
YOONKYUN
09/16/2019
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5.0
1박에 4만5천원 주고 예약했는데 시설이나 친절도나 어느 호텔 부럽지 않을 정도의 서비스를 누리고 왔습니다. 조식 식당도 매우 이쁘고 음식도 맛있습니다. 호안끼엠호수, 사파익스프레스도 매우 가깝습니다. 매우 추천하는 숙소 입니다.
09/15/2019
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5.0
직원들이 너무 친절해요
같이간 친구 생일이 있어서 예약할때 얘기했더니 방을 너무 이쁘게 꾸며주셨고 케이크까지 서프라이즈로 주셨어요!!
09/12/2019
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5.0
Lage, Freundlichkeit der MA, Frühstück, Hilfsbereitschaft der MA
Juan Carlos
08/16/2019
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5.0 "Excelente en todos los sentidos "
Excelente en todos los sentidos, con particular énfasis en la atención y asesoramiento al cliente. Si quieres ayuda para organizar tu viaje por Vietnam, aquí encontrarás todo lo que necesites
08/15/2019
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5.0
하노이경유해서 베트남 다른곳으로여행하기에.
딱 좋은 위치입니다.
10분정도 걸어서 호암끼엔 호수 구경하기도 좋고.
시장도 구경하기 좋은 위치 입니다.
룸컨디션도 좋고.
조식이 정말 맛있습니다.
직원들도 친절하구요.
호텔이다보니 체크아웃하고 짐도보관해주고.
익스프레스에서 픽업도 와서 편하게여행 했습니다.
08/12/2019
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5.0
Staff were friendly, kind and encouraging to make sure I fulfilled my days. Comfortable bed and pillows so sleeping was easy and breakfasts of my choice
m
07/24/2019
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5.0 "A perfect family stay with outstanding staff"
The family room was great, the location in the old quarter fantastic, the breakfast delicious (in a lovely setting on the roof) and the staff and service were outstanding. Their advice on local restaurants and coffee spots was first class as was their help arranging taxis and ensuring we got the right price. Would highly recommend to anyone staying in Hanoi
David
07/15/2019
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5.0 "Awesome hotel!"
We LOVED the Hanoi La Selva Hotel. The location was excellent. It's an easy walk to everything in the Old Quarter. The room was very clean and the hotel staff were excellent. Harry gave us so many amazing dinner recommendations and all the front desk staff helped us to plan our days. We thoroughly enjoyed our stay and would stay here again and recommend it to anyone.
07/14/2019
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5.0 "스텝들이 너무 친절한 호텔이었어요."
총 4박 묵었는데 조식이 베트남식 웨스턴식 둘다 있고
원하는 메뉴를 원하는만큼 고르면 그때그때 바로 조리해서 나오는 식이었어요. 종류도 꽤 많고 대체로 다 맛있었어요ㅎ 그리고 스텝들도 다 너무 친절합니다. 예약할 때 마지막 체크아웃하는날에 사파익스프레스 타야해서 조식을 싸줄수 있는지 문의했었는데 현장에서 먼저 말하지 않았는데도 어떤걸로 싸주길원하는지 물어보더라구요. 그리고 사파익스프레스까지는 걸어서 1분정도로 가까운편이라 아침버스타기에 편했고 비오는데 직원분이 버스타는곳까지 짐까지 옮겨다주셔서 너무 감동이었네요.. 위치도 호안끼엠 호수에서 가깝고 호텔주변이 시끄럽지 않아서 좋았어요 ㅎ 너무 중심가는 시끄럽다고해서 피했는데 잘한 선택이었던거 같아요 ㅎㅎ 완전 새호텔은 아니지만 방도 깨끗하게 관리되는 편이었고 가격대비 만족스러웠어요!
JINSEOB
06/03/2019
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5.0 "매우 민족했던 호텔"
작은 호텔이었지만 매우 친절한 직원들과, 상당히 깔끔하고 깨끗했던 룸 컨디션, 맛있는 조식 등...
하노이를 몇번 방문 했었지만 상당히 추천 할만한 호텔 이었습니다
Yau Yung Euan
05/12/2019
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5.0 "服務一流的精品酒店"
酒店在市中心的舊城區，附近有很多餐廳及商店，位置方便，酒店整體服務一流，在 check in 時有歡迎飲品，感覺窩心，而職員知道我們需要在最後一日早上 06:40 出發到 Sapa，主動準備了早餐讓我們可以在車上食，最後還送了咖啡杯及咖啡豆，感覺驚喜，另外酒店頂層餐飲選擇多而且質素不錯，整體值得推薦
Yau Yung Euan
05/12/2019
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5.0 "服務一流的精品酒店"
酒店在市中心的舊城區，附近有很多餐廳及商店，位置方便，酒店整體服務一流，在 check in 時有歡迎飲品，感覺窩心，而職員知道我們需要在最後一日早上 06:40 出發到 Sapa，主動準備了早餐讓我們可以在車上食，最後還送了咖啡杯及咖啡豆，感覺驚喜，另外酒店頂層餐飲選擇多而且質素不錯，整體值得推薦
05/04/2019
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5.0
5 star service, wish we could stay longer. They went out of their way to please us.
05/03/2019
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5.0
Great hotel-near all central locations. Staff superb-always smiling and helpful. Great breakfast and room large and bathroom likewise and both beautifully cleaned. Stay here.WE DID AND LOVED IT!
Nuha
04/30/2019
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5.0
The best place from where you can start your hanoi trip.
04/29/2019
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5.0
Nice and very cute
Adam
04/22/2019
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5.0
Clean and well maintained hotel right on the edge of Hanoi's Old Quarter and very close to Hoan Kiem Lake and other attractions, with extremely helpful staff, great breakfast, and nice rooms. Highly recommended!
Lexi
04/13/2019
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5.0
Lovely welcome, Hannah was really lovely and gave us advice on things to do. Staff were very friendly. The room was huge, comfy bed. Breakfast was delicious, made to order and you could order as many things off the menu as you liked.
