Great hotel! Excellent staff! We definitely recommend staying here!
M&J
03/03/2020
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5.0
Everything is clean and the beds are comfortable! The staff is the best especially Grace who booked an incredible Halong Bay cruise! Thanks for everything!
Jean marc
02/23/2020
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5.0 "Tout va pour le mieux "
Definivement un bon choix, central à tous niveaux, petit déjeuner de qualité, personnel aux petits soins.
Après plus de 5 jours dans cet établissement rien à n est venu pour me faire changer d avis à ce jour.
02/19/2020
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5.0
I love my room. The bathroom was huge with a giant tub. The staff were very helpful- Grace, Tuan, and Kathryn.
02/19/2020
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5.0
JAEHYUN
02/18/2020
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5.0 "good service"
good service.
Jean marc
02/16/2020
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5.0 " Un bon choix au bon endroit "
Upgrade côté chambre, personnel de l hôtel aux petits soins, situation de l hôtel au cœur du quartier anciennement français, à deux pas du lac des cafés, restaurants et boutiques qui en font le charme.
Hôtel super bien placé à côté du lac et delaviellle ville personnel gentil et à votre écoute hôtel calme
MikeShapiro
02/09/2020
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4.0
The staff and the overall hotel it was very nice. Could have more English TV channels. The front desk and the breakfast buffet was fantastic every morning. The location was not too bad it could’ve been a little closer to the food area’s. Overall it was a very nice day thank you
가족 여행으로 다녀왔습니다.
호텔위치 : 좋아요. 구 시가지와 호안끼엠 호수 근처라 구경하기 편합니다.
호텔조식 : 좋아요. 뗏 기간이라 식당 영업을 하는 곳이 별로 없었지만, 호텔 조식은 너무 맛있게 먹었답니다.
서비스 : 좋아요. 직원들이 모두 친절합니다.
기타 : 하노이는 습도가 높아요
아쉬운점 : 마지막날 마트에서 과자를 사서 맏겨 두었는데 없어진 점이 조금 아쉽습니다.
Sarah-Jane
01/24/2020
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4.0
A great hotel with really helpful staff who speak good English.
YU
01/19/2020
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3.0 "호텔 슬리퍼 개선"
전체적으로 상태 양호 했으며(화장실, 욕실 수압상태, 청결) 밤에는 늦게까지(12시) 오토바이 많이 다님. 야시장 도보로 15-20분 위치.
단점은 호텔내 슬리퍼가 플라스틱이라 늦게 체크인 하는사람들 슬리퍼 신고 다니는 소리 싫었음.
호텔 직원들은 최상으로 친절함.
KIHYUN
01/16/2020
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5.0 "완벽한 호텔스텝과 깨긋하고 조용한 룸, 정말 맛있는 조식"
트리플 룸이 그렇게 흔하지 않아 수많은 검색으로 찾아낸 곳입니다.
호텔은 정말 완벽했습니다.
친절한 호텔스텝, 깨끗한 룸, 가장 좋았던 조식. 조식은 정말 대단히 만족스러웠습니다.
그랩 사용방법을 잘못알고 가서 고생하고 있었는데 제가 물어보지 않았는데도 먼저 다가와서 해결해주고, 그랩기사에게 전화해서 위치 알려주고, 길 바깥까지 안내도 해 주었습니다.
체크아웃하고 짐 맡겨둘때도 다녀와서 무료로 샤워해도 된다고 알려주기도 하고..
복잡하고 시끄러운 구시가 보다 여기가 훨씬 조용하고 호안끼엠 가는 길도 훨씬 가깝고 좋았습니다.
다시 하노이를 방문한다면 재방문 할 예정입니다.
Cảm ơn anh đã đối xử tử tế.
01/14/2020
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3.0
가족 호텔로는 부족합니다.
호텔 컨시어즈 서비스 이용 가격이 매우 높습니다.
컨시어즈 서비스 이용시 가격 확인 해보세요.
Simon
01/13/2020
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5.0 "Excellent service "
Excellent service
Huan
01/13/2020
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3.0
paul
01/10/2020
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5.0
superb excellent
David
01/10/2020
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5.0 "Exceptional Staff"
Hotel staff help me arrange transportation which all happened flawlessly. They gave me great recommendations for food and entertainment. convenient location for seeing the old Quarter. Good WiFi and AC with a comfy bed.
We stayed two nights and we choose this Hotel because I read so many good things about the staff working there, and we were not disapointed! When we arrived, they offered us fruits and juice, witch was really nice after long travel. Right on arrival they also gave us map of town and showed some nice restaurants and places to go. They helped us book a Cruise to Halong bay, sold us SIM-cards, booked taxis, everything we needed. Breakfast was really nice with buffet and menu-options. Everyone working there were really nice and helpfull. Room was clean, bit noisy from the traffic on the streets, but they even had earplugs in room Walking distance from the old town and lake. I also liked the fact that they have drinking water fountain in breakfast room instead of plastic bottles. Also shampoo and shower gel in room is not in single-use small bottles. I can highly recommend this place.
가격도 저렴하고 숙소도 넓고 오래 되었으나 깨끗함.
직원들이 매우 친절함.
아침식사도 모든게 맛있음.
다음에 다시 방문할 예정임.
Elisa
11/08/2019
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5.0 "You feel like home"
The best thing of the hotel is the staff, they always exceeded our needs and expectations. They were so helpful planing our days, making tour, restaurants and transport reservations and making eatingbplaces and walking tours recommendations. Once we were on a day tour and needed to plan next day so i sent them a message by whatsapp and they booked everything for us in minutes!
We felt like in home! All of the staff went out of the hotel and waved at us when we left.
Breakfast very good and good location. We totally recommend staying here.
Other than a few black spots in the bathtub, we were really pleased with the hotel. Staff very helpful and the location was excellent. For the price we paid, we couldn't have expected more.
10/26/2019
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5.0
Location within easy distance of the activity center and far enough away to avoid excessive noise - Customer Service absolutely outstanding
10/23/2019
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5.0
Tolles Essen, sehr große Auswahl.
Die Zimmer wurden immer picobello geputzt.
Der Ausblick aus der 8 Etage auf die Stadt war super.
Die Lage in der Altstadt ist ideal für Ausflüge und Shoppingtrips.l
byeongsun
10/17/2019
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5.0
아이와 함께한 가족여행 2박 하였는데요
룸 컨디션 깨끗하고 직원들도 친철하였습니다.
liron
10/10/2019
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5.0
09/29/2019
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5.0
The service was excellent, breakfast was nice, location is good. Highly recommended!
09/26/2019
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5.0
There is excellent localization. Good value for money and very efficient and polite staff
Great welcome from the staff and the staff had been very accommodating and seemed genuinely interested in our trip, plans and whether we were enjoying our stay.
Breakfast buffet was great and had good options including hot meals.
Room was spacious enough and cleanliness good enough. The only drawback is that there is a large window to the bathroom wall from the inside of the room itself - you have to put the blinds down which didn't really cover the entire window as well as it should. Air conditioning worked great particularly as it was 36++ degrees when we were in Hanoi.
The hotel was also in a good location, right in Old Quarter and lots of cafes/food places/shops as soon as you step out which was very handy. Convenient to go home in between exploring during the day as it could get very hot.
The hotel has a great location (in Central Hanoi) and friendly service.
EUN-HYE
06/30/2019
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5.0 "좋은 추억 만들고 갑니다:)"
전반적으로 직원들이 친절해요. 숙소도 사진과 동일하게 넓고 편안하고 뷰도 확 트인게 좋았어요. 화장실 쪽 창문으론 공사장이 보였지만 한번도 시끄러움을 느끼지 못했어요.
거울이 입구쪽에 있어서 여자들은 화장할 때 불편감이 있지만 참을만 했고 청소도 깨끗하게 해주셨어요.
조식이 매일 조금씩 바껴서 풍성하게 먹을 수 있고 역시나 쌀국수는 베트남입니다:)
06/25/2019
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5.0 "Perfect hotel for family stay in Hanoi"
Very good and polite staff~~
a very warm welcome with fruits and drinks when check in
can arrange transfer shuttle service to and from airport for reasonable price
delicious breakfast, lots of choices including pho
clean and comfy room
06/12/2019
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5.0
06/01/2019
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4.0
Very good buffet breakfast included in package offered
