Not just fantastic value for money but just fantastic full stop. The bathroom is a little bit dated but always clean. Large spacious room with plenty of storage/work space.
The staff make this place! All of them are super friendly and nothing is too much trouble. They organised our transfer from the airport straight to the hotel where staff were waiting to greet us, take our bags and give us tea whilst we checked in.
After we freshened up we headed downstairs where Jane gave us a map of the city and pointed out some places to visit. She organised a free tour of the city for us for the following morning. It is a fantastic scheme where students volunteer to act as a guide. I highly recommend it! Jane also helped us organise elements of our onward travel including train to sapa, bus back from sapa, transfer to cat ba Island and even flights down to Ho chi Minh from Haiphong. If your willing to haggle and spend your holiday chasing around for various quotes then maybe you could find them cheaper however the prices are extremely reasonable and not too inflated so we definitely embraced the easy life, and let Jane organise for us. That being said the flights were cheaper than we could find online using Skyscanner etc so definitely worth an ask. All in all I would recommend the hotel to anyone looking for a safe haven in the old quarter of Hanoi. They made our time in Hanoi most enjoyable and stress free! Looking forward to returning for one more night after our trip to sapa!
Fantastic communication with the hotel, we took a local bus from the airport and the staff working that evening navigated us nicely.
Check in went smoothly, the hotel itself is in at a great location, walking distance everywhere.
The breakfast was ok.
Although non-smoking corridors, cigarettes smell was obvious. There was a group of people coming in late, very noisy but the staff didn’t seem to care.
Sunhwa
12/15/2019
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3.0
11/29/2019
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4.0
Aruna
11/27/2019
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4.0 "A nice little hotel in the old city!"
Very good location & very friendly staff. Breakfast was good and has a variety to choose.
They have trips to Halong Bay, Sapa like places but i prebooked elsewhere.
The old quarter area has a lot of old buildings and this nice little hotel maintained the antique furniture with modern facilities.
The lift bell tinkles a loud when people starts to wake and move from 5 am, which could be adjusted for the people who wants to sleep a bit more.
11/27/2019
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2.0 "I was close to checking out and booking elsewhere "
The room was very spacious and the bed wasn't too bad either. I had an issue with the smell of the bathroom. It was unbearable. I asked for a Glade scent for the bathroom and the receptionist sent a gentleman to see what the issue was. He walked into the bathroom and immediately had a sour face. It reaked of sewer. He comes back 30 mins later with a new Glade to "help" with the smell. The next day, I woke up to the entire room's electricity off. I went downstairs to the same receptionist and she sent another gentleman to "find a solution". Lone and behold, we get back to the room and all the lights are back on. I asked the gentleman what happened and asked if the place was haunted. He assured me it wasn't and tried to say that maybe my friend left our room key downstairs with the receptionist and that is why they shut off the power because they thought we were gone. Neither my friend nor I did such a thing. So he suggested to speak with the receptionist. we went downstairs and another lady explained to me that the government only allows a certain amount of electricity for the building and when they think that the guests are out for the day, they shut off their power. My issue here is that the receptionist KNEW WHAT THE ISSUE WAS and instead of explaining it the first time I went downstairs, she tried to make it seem like she had no idea and turned it back on I went back upstairs. I didn't like that she sent someone upstairs with me to "figure out the issue" when she knew.
A well located, older hotel located for the old quarter. Very clean & staff were helpful and friendly. Asked to change rooms because the one we were given wasn’t anything like the one we booked & this was no problem. Breakfast was adequate.
11/19/2019
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2.0 "사진보다 호텔이 낡음"
올라온 후기평이 높아 의심 안하고 예약해서 이용 했지만 호텔시설낙후( 문짝파손)및 서비스 요청시 한번에 처리가 안되며 아침조식또한 이틀메뉴 반복적임
11/16/2019
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5.0
This little hotel is the perfect spot for starting ypur vacation in Hanoi. The staff is very helpful and friendly. You can use the ticket service to book all trips departing from hanoi and the take care of everything. There is an additional bathroom to change after returning from a trip and extra breaktfast is available as well. The rooms are quiet and clean.
11/13/2019
0 likes this
5.0
David
11/01/2019
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5.0 "Great overall"
Great stay overall. Staff was very friendly and helpful. The airport pick up and tours they arranged were also great. Location is great and sites, shops, restaurants, etc are very walkable. Hotel is secure. Internet connection was very good at times and average at other times. Room was clean and comfortable. I would recommend staying here
Silvia
10/30/2019
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3.0
Tom Roger
10/29/2019
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5.0
Bra hotell og veldig service innstilte ansatte. Her ordnet dem utflukter og videre reise For deg.
Men pass på verdisaker i gatene. Her florerer det med lommetyver.
10/24/2019
0 likes this
4.0
Gary
10/21/2019
0 likes this
5.0
10/16/2019
0 likes this
4.0
10/04/2019
0 likes this
4.0
Angelie
09/19/2019
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5.0 "Hanoi Little Town stay"
The room was spacious and the staff were very welcoming.
아.. 우리방 사진이 없네
저건 남의방 사진.
여기 굉장히 굉장히 좋았어요 사파 가는길이라 싼가격에 잠만 자려고 예약했는데 돌아올때도 여기 더 묵고싶을정도로 깔끔했습니다. 호치민 호텔이 실망이 커서 그랬는지도 모르지만 더 싼데 조식 다양하고 침대 커버도 깨끗하고 수건들도 실밥없이 새것같아요 방 101호 묵었는데 사진이 없어서 아쉽네요
여튼 그 방은 뷰는없었지만 방이 엔틱스타일에 이뻐서 놀랐어요 어차피 하루 묵을거라 뷰따윈.. ㅎ
카운터에 젊은친구 둘이 있는데 둘이 친구인지 남매인지 느낌이 꼭 가족비지니스 같은.. 뭔가 아담하니 믿음가고 좋아요
뜨거운물 잘 나오고 수압 좋고.. 참고로 제 방은 화장실문 열어놓으면 에어컨이 제기능을 못했어요 그 방 묵으시는분들은 꼭 화장실문 닫고 에어컨켜세요 그럼 완전 시원.
아! 그리고 하노이는 첫 숙박이라 원래그런건지 모르겠지만 벨보이는 없음.
걸어서 시장가서 분탕이란거 사먹었는데 진짜 가격하며 맛하며.. 호치민 가지말고 하노이로 바로올걸하고 개 후회.. 시장도 근처 편의점도 가까워요 한국에 고풍스런 여인숙? 느낌인데 아무리 시설이 노후돼 보인데도 녹슨곳도없고 물도 잘 내려가는거보면 관리 되게 잘해놓은 곳.
아.. 그러고보니하우스키퍼 팁 남겨둘라했는데 깜빡했네..
암튼 조식포함 3만원대이면 진짜 말도안되게 싼거임
여기 꼭! 추천해요!
09/13/2019
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4.0 "Good stay helpful staff"
Good stay
Nice and helpful staff
good value for room
Centrally located with good price for taxi service to airport
At night there should be a limit on the noice coming from reception. Some guests just travelled 18 h to get there and need some rest;)
Xuân Loan
09/04/2019
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4.0 "Nhân viên nòing hậu, dễ thương!"
09/01/2019
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4.0
08/29/2019
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3.0 "그저그러네요"
직원은 전반적으로 친절합니다. 조식은 그냥 그렇네요. 시설은 사진과 많이 다르네요. 도착했을때 문을보고 놀라고 (키가 아주예전키 입니다) 방문열고 달라서 놀라고.....화장실보고 낡아서 또 놀랐네요. 그래도 직원들은 친절합니다. 다음에는 안갈 듯..
SOOYEOL
08/18/2019
0 likes this
5.0 "매우 좋아요"
좋습니다 왠만한 좋은 호텔보다 더 조음
08/10/2019
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5.0
The staff was very friendly and welcoming! I would stay here again.
TANG YIP WAH
08/09/2019
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5.0
TANG YIP WAH
08/09/2019
0 likes this
5.0
08/05/2019
0 likes this
4.0
08/02/2019
0 likes this
3.0
07/25/2019
0 likes this
5.0
Very helpful staff, good price, solid breakfast, no negatives
07/21/2019
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4.0
07/20/2019
0 likes this
5.0
Excellent location, friendly staff, clean room and great breakfast
직원들의 친절한 서비스는 매우 좋았어요 룸도 깨끗하고 괜찮은데 커피포트나 면도기가 조금 녹슬어 있어서 조금 실망했네요 그런부분만 해결된다면 좋겠네요 위치도 동 쑤언 시장과 야시장 비어거리가 가까워서 좋았어요
Jared
05/29/2019
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4.0 "Good hotel for the price, great location"
Nice hotel, great price. Staff was very friendly, kind, and helpful. Breakfast was good, nothing special but plenty of options. The location is excellent, it is right in the middle of all the action in Old Quarter, so lots to do and see in the area. Can easily walk from the hotel and just wander around the town. Great area, very interesting. Lots of food, shops, even the lake and water puppet theatre, all nearby and easily within walking distance. The hotel is decent, again nothing special but for the price it was good. The room was a good size, my only issues were that the elevator is very slow and there is only one, I woke up to a buzzing noise coming from the floor above me (no idea what this was, may have been the people staying one floor up for all I know and not the hotel itself), and there was some water dripping from the bathroom ceiling. But aside from those things, I would recommend this hotel. There are nicer hotels in the area, but you will pay $10-$20 more per night so for the price this is a decent deal. I would stay here again if trying to save money, but if money is not an issue I would stay somewhere for $30-$40 a night and get a nicer place.
