I should like to comment on the excellent service offered by the general manager( sorry don’t recall her name)
She went way beyond her duty in making our stay comfortable and arranging all our tours with excellent service
CHEOLMIN
04/27/2019
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5.0 "하노이 추천 호텔!"
모든 직원이 친절합니다 방이 깨끗하고 침대가 넓고 아침 식사가 맛있습니다. 시내 접근성이 좋습니다
04/26/2019
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4.0
04/26/2019
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4.0
04/24/2019
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5.0
04/22/2019
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5.0
The staff were super friendly and the hotel was very hospitable
04/17/2019
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5.0
Great place to stay in the old quarter staff are excellent and very helpful
04/17/2019
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5.0
Within walking distance to interest points within the old quarter of Hanoi.
Eric
04/14/2019
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4.0
04/12/2019
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5.0
MJ
04/10/2019
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5.0
Great service and lovely rooms. Well appointed bathrooms and good wifi
Chu Jin
04/08/2019
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5.0 "너무 좋아요"
우선 위치는 어디로든 편하게 움직일 수 있는 곳인데도 저녁엔 시끄러운 번화가와는 한골목 차이에 떨어져있어 소음이 없고
직원분들이 볼 때마다 생글생글 웃으면서 반겨주셔서 머무는 동안 무척 고마웠습니다
서비스는 말할거 없고 잠깐 담배 태우러 나가는데도 벨보이 분들이 문을 열어주셔서 약간은 부담스러울 정도? 하지만 과하지는 않았던거 같구요
객실 내부도 너무 깨끗하고 청소는 정말 매일 새로운 방에 묵은 것처럼 상태가 깨끗하고 좋았습니다
아마 하노이에 오게 된다면 꼭 이곳에 다시 묵고 싶습니다
04/08/2019
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4.0
The staff were very helpful in recomending places to eat and shop
04/07/2019
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4.0 "Book now...no regrets!"
Hard to believe that this hotel has a 3 star rating. Everything was just perfect. We booked the anniversary suite for my husband’s birthday and we found the room set up for a romantic night with cake and all. We though that was a very nice touch. After we checked out, we were invited back the following day for freshening up (free of charge) before our evening flight to Da Nang! How many hotels do that? The only issue we had was the small restaurant which left other guests waiting.
4박을한 호텔인데 조식은 즉석요리...너무 맛있었습니다.쌀국수도 특히 맛있어서 여행중 따로 사먹을필요가 없었네요.
위치도 다니기에 너무 좋아서 근처관광을 편하게 했습니다.
호텔에서 투어를 다 했는데 하롱베이크루즈 경우 20만원이상 세이브할수있었습니다.
모든 직원분들 너무 친절하였습니다.
왜 인기있는 호텔인지 느낄수있었네요~
여행객에겐 최고!!!
Inae
04/03/2019
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5.0
위치너무좋고 청결합니다. 직원들이 항상웃고 친절해서 기분좋게 묵다 이동했습니다~
04/01/2019
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4.0
Great location and staff have us good ideas for meals. They were also helpful with our sightseeing plans.
03/30/2019
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5.0 "強力推薦的高CP值飯店"
員工對客戶都相當友善且樂意幫忙協助解決問題，強力推薦的高CP值飯店
Georgia
03/27/2019
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5.0
Great stay and in a great location, close to all the sites the city has to offer. Staff were extremely accommodating to our needs and very knowledgeable about the city and where to visit. Would definitely stay here again if I was to come back to Hanoi.
종안
03/27/2019
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5.0
Min
03/24/2019
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5.0
Great service from the staff! Very helpful and kind, made our stay very pleasant :)
YUNHEE
03/22/2019
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4.0 "저렴한가격에만족"
조식괜찮았음 비가계속와서 룸은좀 습했음
직원들 친절함 생수2병 수건 및 어메너티매일바꿔줌
Sverre
03/17/2019
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4.0
maya
03/08/2019
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5.0 "Great stay "
Lovely helpful staff and beautiful views in room
03/05/2019
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5.0
03/05/2019
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5.0
03/04/2019
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5.0
I love the fresh flowers in the room. However, my room did not have a table where i could put my suitcase on top of it.
Lovely clean hotel, with friendly staff. Room at the back of hotel were very quiet, ideal for me. Reception and travel adviser were both very helpful and recommended great local places to eat.
03/02/2019
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5.0
It was in the centre of the Old Quarter, rooms at the back we’re very quiet, but the road out front got quiet in the evening. Great spot to visit everything and staff very helpful.
CLAUDIO
02/28/2019
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5.0 "Excelente relação preço benefício em ótima localiz"
02/28/2019
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5.0 "Halte de qualité "
Tres satisfait de cet hotel sur l ensemble des prestations. L hotel a pu meme tres tard organiser notre periple en baie d Halong pour le lendemain matin
02/28/2019
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5.0
Tb à recommander
Central propre Calme
Personnel serviable
02/23/2019
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5.0
Glen
02/17/2019
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5.0
02/17/2019
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5.0
Great location
Ryan
02/14/2019
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5.0 "Golden Sun Suites Hotel"
Great place to stay. Conveniently Located in the heart of the Old Quarter, Golden Sun Suites Hotel is very walkable to many sites in Hanoi. The staff was very friendly and super helpful, providing and reviewing a map that identified points of interest around the city. Great value, with breakfast included. Definitely recommend staying here if you visit Hanoi.
Jayoon
02/13/2019
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4.0 "저는 추천해요"
디럭스룸이라 시티뷰는 아니어서 아쉽긴했지만 수압세고 따뜻한 물 잘 나오구요 올드쿼터 내 숙소라서 이동하기,패키지 픽업 등이 편했고 주요 관광지 등 도보로 다니기 좋았습니다. 조식도 맛있었어요 에어컨있고 엘리베이터있고 호텔내에서 환전도해줍니다 :)
Lan
02/12/2019
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5.0 "We enjoyed that night"
Super friendly staff, excellent choice of breakfast. Nice clean bedroom and bathroom.
02/08/2019
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4.0
02/08/2019
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5.0
We loved the staff. They were helpful and friendly.
There wasn’t anything negative to say about the hotel
02/02/2019
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5.0
Great location and very very good staff. Definitely would go there next time I’m in Hanoi
Kwang Won
02/02/2019
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4.0
01/26/2019
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4.0
Minh Dong
01/21/2019
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5.0
Hotel is small but very good for short stay. Very friendly and helpful staff
KYUNGSAN
01/20/2019
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5.0
모든 종업원이 친절하고 조식도 훌륭합니다.
Jiang ho
01/18/2019
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5.0
01/17/2019
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5.0
We have stayed in various hotels at the old quarters in our past 3 trips as tourists but did not any reason to revisit the previous hotels. But we will definitely stay at GSS again. In fact we are coming back here again on 20-22 jan after our ninh binh trip.
What we liked about GSS is that the room is well furnished, clean, big, and the flowers in the room and bathroom are fresh. The room looked exactly as pictured and advertised. The staff is also amazing. We requested for 2 additional blankets as we do not take to the cold well and they arrived with a smile. The kitchen staff remembered our preferences for the way my husband's egg is to be done after the first day although the hotel is fully occupied. And when we asked for some fruits after the buffet breakfast hours are over, they obliged with a smile.
Yes the main reason we are coming back here is the quality and cleanliness of the rooms and the service standard of the staff (no less courteous and equivalent as the service standard in tnt more upscale hotels
SUK