It’s very clean and the staffs are very friendly and helpful the breakfast had a lot of choices. Hotel in front of ocean. I like this hotel very much.
Irving
01/04/2020
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4.0 "New year eve "
Good service and ok breakfast. Good cleaning of tables during breakfast.
Some smell and obstructed drainage in bathroom. Was sorted out quickly.
Came to restaurant 15 min before closing on new year eve. Friendly service and food served quickly, even with special request.
In general hotel a little bit out of date with regards to western style
01/03/2020
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5.0
The hotel was extremely clean, staff were kind & courteous. Food selection at breakfast was good.
We stayed here with friends for 10 days and enjoyed every minute of it.
The food was great as were the massages ( we had two) The weather was not good enough to enjoy the great beach in front of the hotel.
The staff were great and nothing was too much problem. Ai guest relations and Hue on reception rely looked after us well. Although not in the middle of Da Nang you were only a 5 to 10 minute cab ride to the center of things. Cabs are cheap.There were good restaurants near buy and if you ate in the Kichi restaurant on the 4th floor it had the best menu. The buffet breakfast were all you could want.
5.0 "Superbe hôtel et personnel très accueillant "
Superbe établissement bien situé en bord de mer. Accueil et service très agréable. Chambres spacieuses, calmes, propres et très bien équipées. Possibilité de liaisons sur Hoi An depuis l’hôtel 👍
Saher
12/02/2019
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5.0 "S S DA NANG"
I like the view from the room, sky bar and the food. The staff very friendly. The hotel surrounded by many tasty seafood restaurants.
Ngon
11/19/2019
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2.0
Front desks unprofessionally!
11/19/2019
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5.0
미케 비치 바로 앞에 위치해 있음.....
주변에 마트, 식당이 있어 편리함...
조식은 보통이나, 국수는 맛있음....
다음에 또 이용할 생각 있음...대체로 만족...
Bobby
11/16/2019
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5.0
The staff was very friendly, courteous and went out of their way, especially ms. Thao in the restaurant for breakfast. All of the staff made our stay very enjoyable and I would recommend this hotel to anyone else who wants to have a warm welcome. they felt like family when it was time to leave.
TP
11/15/2019
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3.0
We booked adjoining family rooms. The rooms were big, nice, and clean, but we keep having problem with the toilet not flushing properly. The front desk staff weren't as warm and friendly as another hotel that were a hop and skip away on the same street. The free breakfast was bland and had limited choices.
Richard
11/01/2019
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1.0
Room was obviously not cleaned. Room smelled of raw sewage and dead bugs were found in the entire unit. The shower was also broken. When we brought this to their attention, they did not seem to care much , but tried to fix the shower. We finally asked for another room. The next room offered no sea view, the walls were paper thin and you can hear your neighbor use the bathroom literally. The shower in this unit floods the entire bathroom floor and when we mentioned the flooding aspect we were told it is normal. Oh and we were supposed to have a non smoking room , but everything smelled like cigarettes. We actually left a day early because of our experience here. I would never stay in this place ever again it was absolutely awful. This is not a 4 star hotel, not even close. We have been in Danang for over 2 months and this is BY FAR THE WORST EXPERIENCE WE HAVE HAD IN VIETNAM. Stay somewhere else.
The hotel is clean actually. But i think you can have a better choices as the hotels surrounded by are also great.
The facilities of the hotel is bad. Especially the "gym space" and the kid swimming pool.
Steven
10/24/2019
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5.0 "Great stay "
We had an excellent experience at the Eden Hotel, thanks to the very helpful and friendly staff. Ms. Thao, the supervisor at the breakfast restaurant, was very accommodating and friendly. She offered a lot of helpful information for our time in Da Nang and surrounding area. Great job!
Mette
10/19/2019
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1.0 "Coun't wait to leave"
Our stay at Eden started good with a room upgrade, but it turned out the room had some plumbing issues. It reaked with sewage, so bad that when coming back from dinner we asked to change rooms. Hotel manager claimed there weren't other rooms available (although lots were availble online) and that we could maybe change in the morning... after insiting she join us up to the room to smell for herself, she immediately turned in the room and said we could change rooms. The new room was a family room and fine, but the walls and doors were so thin that EVERYTHING happening in neighboring rooms and the hallway was heard loudly. With so much noise, we barely got any sleep during our stay.
The breakfast buffet was horrible with oily, raw fried eggs and little to choose from for Western food.
Location is good along the beach and not far from a good beach bar (Library), and restaurants. But I would definately not recommend this hotel.
Staff was friendly and greeting. But the hotel managers need to follow up the satisfaction of their guests and not lie.
Hotel needs to fix plumbing and smell, and invest in thicker doors... for now, choose another hotel.
Family trip, we got rooms with a common door on the 6th floor. The rooms are great, very clean, luxurious and luxurious showers, partial seaside view, great lobby, very impressive breakfast (for those who love Asian food) The staff is amazing and helps with everything.
David