Friendly staff and a quiet place away from the vibrant city. Shuttle bus to the city centre.
01/31/2020
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5.0
Best hotel I stayed at during my Vietnam trip. My room is on the 9th floor and I have the best view of Ha Long Bay. The staff is extremely polite. The hotel is also close to Poem Mountain (Nui Bai Tho) and Ha Long Market. There’s a Circle K opened 24h right across from the hotel too.
01/20/2020
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4.0
Nice, spacious, good breakfast hotel. It's in front of a local market and shopping mall where you can buy foods. I like to stay in this hotel.
Jonathan
01/01/2020
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3.0
FREDDIE
10/12/2019
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5.0 "over all very recommended"
my stay is very comfortable
location is very close to shopping and food store
George
08/03/2019
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5.0 "Nice hotel with great view of Ha Long Bay"
My wife and I stayed in this hotel the night before our Ha Long Bay cruise and were pleasantly surprised by the nice view we had of the edge of Ha Long Bay. We were glad we chose this hotel. On our cruise we had, of course, great pictures of beautiful Ha Long Bay, but this hotel had the best pictures on land of Ha Long Bay. One group of mountains is very close to the area where this hotel is located in. Picture 45 of 136 here on Hotels.com shows a view from the 14th (top) floor terrace of City Bay Palace (next to their very small gym). The room was nice and clean, and we enjoyed their breakfast buffet. There is a nice park (5 to 10 minute walk) next to the sea that is worth checking out for some good pictures also. This location is about 10 km away from Tuan Chau Island where many of the cruises leave from, so we had to pay for a taxi ride to take us there the day of our cruise (250k vd). I decided I wanted to see Ha Long Bay for longer than just a day or 1 night, so we came from Hanoi a day early and felt glad we did.
Overall the hotel is in good condition & it is very near to Mount Poem. The staff are very nice & friendly. They help me to book a van for my journey to Hanoi with a reasonable price and it does save my time & money.
ELISABETH
02/25/2019
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4.0 "Klaxons"
Environnement Très bruyant ++++++
01/22/2019
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4.0
Overall experience
I would like to commend Mr Anh, Hotel Supervisor,
Thanh
12/27/2018
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4.0
Katrin
12/26/2018
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3.0 "Helt ok, men ikke verdt pengene."
Ganske mye støy fra trafikken ute, kunne ikke ha vindu åpent. Rommet var ganske lite. Greit utvalg til frokost. Sentral beliggelse rett ved det store markedet. Ikke så fornøyd med at nøkkelkortene sluttet å virke lenge før utsjekk. De ringte fra resepsjonen i 11.15 tiden for å høre om jeg skulle sjekke ut, aldri opplevd noe slikt før, syns det var ufint.
Cecilia
12/24/2018
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4.0 "Fint hotell I en hel ny stad.Det byggs overallt."
Hotellet var helt ok. Enda naktdelen var att det lag ganska langt fran hamnen. Mycket billigt och det ingick frukost.Taxi fran hamnen till stan 10-15 dollar.
Truls
11/25/2018
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5.0
Nice and Easy:)
Joseph
11/19/2018
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4.0 "JS Ha Long bay 2018"
Staff were courteous. Service was completely
Ye. Facility was good. Location was perfect especially if you’re on the 7th floor or higher. Enjoyable place to stay at. I rate the hotel 4.0.
Anderson
09/25/2018
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5.0 "Trip to Ha Long Bay"
The best hotel in Ha Long Bay but one thing need to do is “ pillows + pillowcases “ were smelling so bad. Anyway highly recommend
Kevin
09/23/2018
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5.0 "lovely hotel."
I cannot praise the Hotel and staff any higher, it, and they were so helpful, a touch of class!
08/20/2018
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4.0
henrik
08/11/2018
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5.0 "Bra"
Riktigt nära till bai tho annars finns de inget förutom pizza hat
Kristin
08/02/2018
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4.0 "Hyggelig og vennlig "
Veldig hyggelig og hjelpsomme ansatte. Fin standard på rom og lobby, men beliggenheten oppleves skitten og grå.
Cesar Antonio
07/30/2018
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5.0
Todo muy bien
Un poco de problema Con el tema de conseguir taxi a través del hotel, pero al final se resolvió
Cuong
07/29/2018
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4.0
Roland
07/27/2018
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4.0
Mike
06/14/2018
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4.0 "Gym is small only one machine to work on "
Hotel is nice bed is comfortable location is great. But cleaning peoples don’t fill up the snack bar and the gym is small with one machine to work on it’s a disappointment for me.
Palle
4.0 "Nice and friendly hotel "