The management was very helpful and smiling. The location is within easy walking distance of the harbor and many good restaurants.
The bedroom was nice enough.
But it took twenty-five minutes for the hot water in the bathroom to heat up and far too long for the bathroom floor to drain.
Christine
01/16/2020
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5.0
The staff are super friendly and helpful. They made us feel at home in the hotel. We didn’t want daily housekeeping but they did give us fresh towels and extra supplies when needed. Our room was very spacious and clean. The shower was very good and the bed was comfortable. The hotel has a good breakfast with many choices. We would definitely stay here again.
12/21/2019
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5.0
The hotel best, very clean. staff heful, evething good...
12/12/2019
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5.0
Great hotel. very clean room. staff hepful
i will come back nex time
12/11/2019
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5.0
This is a great hotel. Very clean and fragrant, super friendly staff. They help all I need for a trip.
Thank you very much. I'll come back
David
12/08/2019
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5.0
Deluxe hotel,
The hotel very clean, staff frendly .more than quality
12/03/2019
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5.0
The staff are are very friendly and helpful. The rooms are nice and clean. This place is highly recommended.
11/30/2019
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4.0
Quiet and clean. Very friendly staff. Good location.
11/25/2019
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5.0
it was cleaned, comfortable beds, good shower. Breakfast was nice and enough for me. Few minutes to walk to the main street so it was quiet.
Good recommendation.
11/20/2019
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5.0
Staff was excellent and very helpful in booking excursions and scooters. One of the best hotels we stayed in while in Vietnam.
10/25/2019
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5.0
It was supper clean more than i thought. We had breakfast with food, tea, coffee, fruits, (banana pancake was so amazing), i love it. I think it will be cost a lots of money if i eat them in some restaurants on main street. Easy to go to the Catco beaches, the view point. I could rent moto bike from here to go around the island. The 2nd day, visit Lan Ha bay by boat that was good idea and i also booked bus tickets to Hanoi with cheap price from here.
Thanks for every thing.
The hotel is better than expected. Cheap service, enthisiastic. I love this place.
,
10/18/2019
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5.0
This is a great hotel. Friendly staff, spacious and super clean room. I will com back.
10/08/2019
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5.0
Phòng rất rộng rãi, bữa sáng rất tuyệt, các dịch vụ tour/bus đầy đủ
Abigail
08/15/2019
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3.0
CHANYONG
08/07/2019
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4.0
07/31/2019
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4.0
The staff is very helpful, we had a great experience with the front desk associate named Dieu.
BYUNG WOOK
07/08/2019
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2.0
많은 부분에서 부족하였습니다. 꿉꿉함과 에어콘의 청결도 및 화장실의 벌레.. 위치도 생각보다 별로고,... 호텔직원은 자리에 20분 이상 비우기도 하고... 대화도 안되고.... 별로 추천하고 싶지 않네요.
07/08/2019
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3.0 "I wouldn't recommend "
Unfortunately when we arrived to the hotel the staff gave the impression that they were not expecting us. I had booked this hotel for 4 nights weeks before our trip. I gave them my phone to show them my booking confirmation of payment and we were met with a wave of them telling us we didn't have a reservation and we hadn't paid yet, both of which were u true. To cut a long story short they overbooked the hotel and didn't have any room for us. They then came around to the idea that we had infact paid. They showed us to our room which was for all the world a storage room with two dounle beds, no keys given to us, the door had window glass giving us no privacy. While sitting in the room staff walked into our room without knocking. We left and found alternative accommodation for that night, returning the next morning to check into a double room- we would have loved to find another room for our next 3 nights in CatBa but as we'd paid in advance this financially wasn't an option for us. The room we had was fine, very basic but clean. Bathroom was in need of TLC. Drain for shower had no grate and there was a smell of faces from it. Hotel was incredibly noisy from 6.30 in the morning with guests in and out of each other's rooms shouting and banging doors. The same commotion was happening at night until about 11pm. I know the staff are not to blame for this but no effort was made to tell guests to be mindful of others. We couldn't wait to leave.
The girl at the front desk was very helpful and nice and breakfast was good. Our room had a bit of mold on the wall when we arrived, there was also mold on the floor in the bathroom beside the toilet, and our room came with no towels. However our room did have AC, and once we got over the milder had a pleasant stay here.
HYE LIN
03/30/2019
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4.0
눅눅함 때문에 잠을 이룰수 없었어요.
근데 근방의 대부분 호텔이 그렇다고 해서
호텔을 옮길까하다가 그냥 지냈어요.
베개속 곰팡이가 심해서 장롱에 두고 사용은 안했어요. 그외엔 만족스러웠어요.
따뜻한물 잘 나오고 서비스 좋구요
가격이 싸구요
Essi
12/13/2018
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4.0 "Good"
U get what u paid for!
Kelly
11/30/2018
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5.0 "Awesome"
Absolutely fantastic place.
Agne
11/20/2018
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5.0
We have stayed for one night only , but only can talk highly about the hotel. We had a delux room on the 6th floor - nothing special about the room , but it has all you need and it’s definately great value for the money.
Shower is over almost over the toilet , but we have found this almost everywhere we have stayed in Vietnam.
Breakfast is cooked to order - limited selection - we had fried noodles and I certainly would recommend - it was delicious! Not so sure about coffee (but I don’t believe Vietnamese knows how to make coffee!)
Lady at the reception was absolutely great - she couldn’t do enough for us and helped us with all our transfers , she was very sweet and patient , helped us with any queries we had.
Overall - don’t expect too much , but it’s great value for a price and we would stay here again.
Very nice.
Laundry was given back not completely dry
sunhee
09/14/2018
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3.0 "가격대비 괜찮음"
어른세명이 여행중이라 패밀리룸을 선택하였다. 공간넉넉하고 침대편하고 벌레가 나오지않아서 무엇보다 좋았다. 리셉션에 여자분이 친절하고 영어도 잘하셔서 도움을 많이받고 즐거운 마음이었다. 그런데 마지막날에 호텔에서 신청한 하롱베이 원데이투어에서 얼리픽업을 선택했는데 오후3시에 돌아와야 할 투어가 4시가 넘어 호텔에 돌아왔다. 깟바에서 나갈수있는 페리는 네시가 마지막이라 리셉션에 남자분에게 어떻게 나갈수있는지 물어봤다. 택시를 타고 나가야 하는데 자기가 셋팅해주겟다고 한가격이 터무니없는 가격을 제시하여(200만동)우리는 거절하고 택시를 불러달라고 했다. 택시를 미리불러놨는지 개인차를 가진 사람이 이미 기다리고 있는 상황이었고 시간이없던 우리는 그차를 동쪽 선착장까지 50 만동에 탈수밖에 없었다. 이틀동안 좋았던 호텔 이미지가 마지막에 등쳐먹으려는 남자 직원 때문에 나빠졌다.
K
09/03/2018
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2.0 "호텔 찾는데 40분 걸림 구글맵상 위치랑 다름"
비도 오는데 호텔찾는데 고생했습니다.
그리고 처음 가격이 저렴하길래 예약을 했더니
금액이 잘 못 입력되어서 금액을 더 내라고 연
락이 와서 이만저만 실망도 아니었습니다.
