Nơi làm thủ tục nhận phòng và nơi lưu trú không cùng địa điểm. Để nhận phòng, vui lòng đến Guests can call-in before to have special request prior check inNhân viên tiếp tân sẽ đón tiếp khách tại nơi lưu trú.
Yêu cầu khi nhận phòng
Cần đặt cọc chi phí phát sinh bằng thẻ tín dụng, ghi nợ hoặc tiền mặt
Lovely friendly staff. Be aware that the hotel can book all the tours you need. They will also tell you where the best restaurants and bars are. Lovely breakfast they will cook you eggs and a very large variety of Asian food on offer
Mari
02/07/2020
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5.0
It was absolutely amazing 2 night in this hotel . The staff was great and so nice. They help me a lot . They even ship my gifts to Hanoi . What a great place . Very clean and located in walking distance to the best places to see. Grateful for such a wonderful service and environment. Thank you
02/02/2020
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5.0
It was nice with friendly staff and very clean Hue was an unexpected treasure
Huy
01/18/2020
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5.0
I think a work desk would be great. I could not work from the hotel.
01/14/2020
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5.0
Rigtig godt og komfortabelt. Men personalet forsøgte lidt for meget at få os til at have det godt, i stedet for at slappe lidt af og lade os gøre tingene selv
01/02/2020
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4.0
HelenL
10/03/2019
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5.0
A very friendly stay. Very helpful staff. Rooms clean and well equipped. I am not a fan of over the tub shower my only quibble. The only other negative was very slow internet. Very good value and good position for exploring Hue
David
05/20/2019
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5.0
A warm greeting folliwed by efficient and friendly service. A thoroughly enjoyable experience. Steven and his team are awesome. To me the whole team was like staying with extended family.
05/08/2019
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5.0
Great mid-level hotel in Hue, in a quieter part of town and across the street from a huge market where you can stock up on anything you may need. The room I received was very clean. The bun bo hue I had for breakfast was tasty. Great staff, great place!
Sebastien
05/02/2019
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4.0 "Good but "
Very clean but it is not well insulated. You can hear everything from the next floor or even from the top floor.
Daniel
04/02/2019
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3.0 "Friendly Staff but too noisy hotel room"
Stayed here for 2 nights and had very difficult in sleeping due to Loud noises in the mornings. The Staff and overall service is very good. Very friendly, polite and service minded.
I stayed at room 309 and across My room was room 306. Room 306 is obviously the storage room for housekeeping and each morning around 06 AM. There was Loud trafik of housencleaning Staff talking, scattering intercom radio concersations ect. Around 07.00 - 07.30 Carpenters / housekeeping starting banging loudly with hammers, and painters using heavy terpentine smelling painting refurnishing rooms. The smell of paint reached My room and wasn't pleasent at all.
Around 06.30 AM first morning. A small chinese kid loudly banged on My door (and 4-5 other Doors) thinking it was funny while it was sceaming. I had roomservice knocking on My door around 07.30 AM surpriced that I was still asleep.
Left the hotel feeling like a groggy zombie.
Location of hotel is central, breakfast is - meh... Standart.
Would I stay there again?... Probably not due to the Loud noises early in the mornings.
Excellent service, always ready to help whatever the request! Close to the center with a possibility to rent a scooter.
03/29/2019
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4.0
Phòng ốc sạch sẽ. Nhân viên rất thân thiện. Bồn tấm hơi nhỏ và vòi hoa sen bắc khó sử dụng. Nói chung cũng vẫn là sự lựa chọn tốt.
Harvey
03/27/2019
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2.0 "Smaller room than described "
The room I got was smaller than described. Not enough hot water to fill tub, so probably have to fill slowly so hot water heater can keep up. Wi-Fi is slow.
Had old 13 inch picture tube TV 📺, not like the pictures.
Christian
03/22/2019
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5.0
03/20/2019
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4.0
The bedroom was great and the staff very friendly. Breakfast though was poor, for a hotel which caters for western tourists. No cereal no bread no toaster no butter no milk no jam no boiled eggs ........
03/19/2019
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2.0
Reserved a king bed, ended up with two smaller beds, requested high floor, was placed on 3 of 7 with street noise. Light in bath hanging loose from a wire protruding from an ugly hole in the wall, mold, unfinished caulking, water heater sufficient to fill 2 inch depth in bathtub. Bellhop helpful but extremely flirtacious and the door to a view less balcony did not lock.
Eek, one can do better
Aura
03/16/2019
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5.0
The staff is just more than amazing!
Everything is clean and overall everything was perfect! But I mean, I’m really impressed with the people working there, they did everything to make us feel welcomed and happy.
Max
02/14/2019
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5.0
Christopher
01/09/2019
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5.0 "BEST Part of our Stay in Vietnam!"
WOW! I was blown away with this place! The rooms were very clean, nicely renovated, had good wifi and a pretty balcony to sit and enjoy watching the hustle and bustle below. The staff was super friendly and helpful, each and every one of them. From the bell hops to the servers to the front office staff and the housekeepers! But the real gem of this property is their Director, Ms. Lee. What an amazing woman! No matter what kind of work she was engaged with during our visit, as soon as she saw my family come into any of the hotel areas, she would make a point to come over and ask us if we needed anything, offer suggestions of things to do around the area, and just make sure that we were enjoying our stay at her property. We even awoke on XMAS day to a card that had been handmade and delivered to our room while we were out in the city. She seemed to always be at the hotel and greeting us with a cheerful smile. When we asked her how to get somewhere, she asked us to wait a moment, ran out the front door, and appeared moments later in her private vehicle beckoning us to get in. She claimed it was easier to take us then explain how to get there, but I think she just sincerely cares about her guests. When asked how she managed to do all these things for her guests, she responded with a smile, 'I do my work with my heart.' Boy does she! We hope you have continued success Ms. Lee and wish you and your staff a very prosperous New Year. We miss you and hope you will visit us in Guam!
Lucinda
5.0 "Good Hotel in Hue"