Everything was superb.. fantastic hotel and truly a 5 star property in the middle of all the action in Hanoi.
young joon
04/08/2019
0 likes this
5.0
04/07/2019
0 likes this
5.0
The hotel is very nice, very good location and all the staff are marvellous, very kind people. For sure we recommend this beautiful hotel.
Winston
04/06/2019
0 likes this
4.0
04/05/2019
0 likes this
3.0
A staff was talking to my significant other in a condescending manner just because she was a local woman and dressed casually. We had to wait for expedia confirmation email but there was no wecome drink nor hospitality. The Hotel is located on a convenient spot, nice lounge, great facility in my opinion, but due to the mistreatment we received I am giving this place a 3 stars.
Fanny
04/04/2019
0 likes this
5.0
ALBERTO
04/02/2019
0 likes this
5.0
Matteo
04/01/2019
0 likes this
3.0
hotel che vive di vecchi fasti, assolutamente non un 5 stelle, alla meglio un 4 stelle (a onor del vero come la maggior parte degli hotel 5 diamonds in asia), purtroppo vecchiotto e ridondante, bella la hall, pessima la piscina e la palestra! Personale gentile anche se freddo e impersonale.
Kazu
04/01/2019
0 likes this
5.0
ホアンキエムに近く場所も設備も満足できる
03/31/2019
0 likes this
5.0
Suzanne
03/25/2019
0 likes this
5.0 "Another fabulous time in Hanoi"
I had an amazing stay - was met at the airport (smart hotel rep and new car). My room was spacious, well appointed and comfortable- I overlooked the balcony garden which I especially liked. The dining area overlooks the lake and I like to sit near an open window. I enjoy the convenience of being able to walk around the lake for exercise in the mornings and then having easy walking access to shops and cafes.
Great location close to the lake. Very opulent lobby. The rooms were pretty nice, but I expected a bit more. Our room was very dark and the view looked into the wall of the building. I went to the spa for an aromatherapy massage but didn’t get to choose any oils even though that’s what was advertised. It was definitely relaxing, but for $35 USD I would have just preferred to go around Hanoi. Overall 4/5 experience
Faizal
03/22/2019
0 likes this
4.0
Loved the aesthetics of the lobby - gorgeous. Very central location.
Room looked a bit dated though. And my TV didn't work for 2 days.
03/22/2019
0 likes this
4.0
Good location however the price quite high compare with other 5 star hotel.
캔버스 가든으로 예약한 방 구조가 보던 사진과 다른방이라 변경을 요청했더니 다음날 변경해 주었고 그방은 만족 했어요. 위치는 하노이 최고 입니다. 호텔은 깨끗하고 우아해요.
Catherine
02/26/2019
0 likes this
5.0
Arnaldo
02/23/2019
0 likes this
3.0 " "
Made reservations accordingly to the hotel published amenities - The hotel has a roof top bar and lounge - I intentionally reserved my stay at this hotel in that it was during the Tet holiday and the hotel was most convenient - When I went to the roof top lounge during the Tet festival I was told that a $95 dollar per person charge to enter was required for all including hotel guests - I was not in a position to exist the hotel as my traveling itinerary was tight - I am seriously considering request a refund for my stay due to the arrogance of the occasion and the hotel not notifying its required roof lounge cost prior to or at any time during my stay until I was ruddily asked to leave so the hotel could accommodate non guests - Rate the hotel max 3 star
Wenn das gebuchte Zimmer nicht nur ein Fenster zum künstlich belichteten Lichtschacht gehabt hätte, wäre die Bewertung hervorragend gewesen
02/16/2019
0 likes this
5.0
Parfaitement 5 étoile et plus
Génial même trop beau.
Acceui royal.
Merci.
02/14/2019
0 likes this
5.0
02/12/2019
0 likes this
4.0
立地が良かったです。
バスタブがないのが残念です。
taiwan
02/12/2019
0 likes this
4.0 "호안끼엠 인근 강추"
호안끼엠 인근 최고의 숙소.
교회주변 맛집도 많고 다음 출장시도 묵고싶은 숙소
02/09/2019
0 likes this
5.0
第一次入住的眾家人都給予好評，很有內涵的飯店、地點佳具便利性
CBot
02/06/2019
0 likes this
5.0
Great hotel in an excellent location. The hotel is right beside Hoan Kiem Lake so right in or beside the old quarter. This hotel has quaint, traditional yet quality feel to it. The rooms are nice and the foyer lounge is charming. I have stayed in many Hanoi Hotels. This one is a beauty.
02/05/2019
0 likes this
2.0
Good location but that's all.
Very nice workers at breakfast but 1st time in a 5 star hotel that they don't open the main door to the guests.
John
02/02/2019
0 likes this
5.0
DHARY
02/02/2019
0 likes this
5.0
Antonio
02/01/2019
0 likes this
4.0
02/01/2019
0 likes this
4.0
christian
01/29/2019
0 likes this
2.0 "Durschnittlich"
Hotel hat eine gute Lage, aber insgesamt nur durschnittlich
01/26/2019
0 likes this
5.0
Perfect location to walk everywhere daytime or the ever so vibrant night life. Totally enjoyable.
steve
01/20/2019
0 likes this
5.0 "Gem of a hotel"
Great hotel. Lovely staff. Good value for money. Beds very comfortable which was needed after staying at other hotels on our trip that werent. Didnt get to use the pool as work going on. Pool bar needs some modernising as a bit dated but pleasent enough amd certainly.didnt affect our stay. Bar area amd reception area lovely for drinks and coffee. Only.disappointment was the spa not best massage far too rough we were in agony.
steve
01/17/2019
0 likes this
4.0 "Great except spa"
Lovely hotel. Dont bother with the spa they werent very helpful or friendly. Too much effort. Shame as reat of hotel was lovely and very friendly staff. Also didnt offer free upgrade as promised
01/17/2019
0 likes this
5.0
Reynolds
01/16/2019
0 likes this
5.0
01/14/2019
0 likes this
3.0
Do not put a VIP status if the hotel couldn’t treat you as VIP, do not mislead customers with that VIP.
Byeo ree
01/14/2019
0 likes this
5.0 "best hotel near the lake ever"
nice location kind people
everything is fine
cannot open the window but it can also good for you to breathe fresh air
01/12/2019
0 likes this
5.0
The only downside was the construction of a new hotel right next door & work was done 7 days a week
