29 Tràng Tiền, Hoàn Kiếm, Hà Nội, 10000, Vietnam View on map
Hotel de l’Opera Hanoi – Mgallery
Excellentfrom 154 reviews
4.2/5
100% of guests recommend
Description
Quy mô
Khách sạn này có 107 phòng
Nhận/Trả phòng
Giờ nhận phòng từ 14:00
Giờ trả phòng là 12:00
Giới hạn liên quan đến chuyến đi của bạn
Nhân viên tiếp tân sẽ đón tiếp khách tại nơi lưu trú. Do dịch bệnh COVID-19, nơi lưu trú này có thể hạn chế lựa chọn đồ ăn và thức uống theo quy định địa phương.
Yêu cầu khi nhận phòng
Cần đặt cọc chi phí phát sinh bằng thẻ tín dụng, ghi nợ hoặc tiền mặt
Có thể cần giấy tờ tùy thân (ID) có ảnh hợp lệ
Tiện nghi, dịch vụ nổi bật
107 khu phòng
Dịch vụ dọn phòng hàng ngày
2 nhà hàng và quầy bar/khu lounge
Hồ bơi trong nhà
Phục vụ bữa sáng
Trung tâm thể dục
Dịch vụ spa
Trung tâm dịch vụ văn phòng
Dịch vụ đón khách từ sân bay
Trông trẻ
Nơi lưu trú du lịch bềnh vững UNESCO
Sân thượng/sân hiên
Wifi miễn phí
Tiện nghi cho khách gia đình
Trông/giữ trẻ (phụ phí)
Phòng tắm riêng
TV
Sân thượng/sân hiên
Dọn phòng hàng ngày
Trang thiết bị giặt ủi
Lân cận
Tại khu vực Quận Hoàn Kiếm
Cách Nhà hát Lớn Hà Nội 2 phút đi bộ
Cách Hồ Hoàn Kiếm 4 phút đi bộ
Cách Nhà hát Múa rối Nước Thăng Long 12 phút đi bộ
Cách Ô Quan Chưởng 20 phút đi bộ
Cách Lăng Bác 34 phút đi bộ
Cách Nhà thờ Lớn Hà Nội 12 phút đi bộ
Cách Chợ Đồng Xuân 24 phút đi bộ
Cách Văn Miếu 29 phút đi bộ
Cách Trung tâm Hội nghị Quốc gia Việt Nam (9,2 km)
Cách Sân vận động Quốc gia Mỹ Đình (13,7 km)
Khách sạn sang trọng với 2 nhà hàng, gần Nhà hát Lớn Hà Nội
5.0 "Lovely hotel just a short walk from Hoan Kiem Lake"
Great location and very nice hotel!
thomas
10/21/2018
0 likes this
4.0 "Perfect location "
Perfect location in the heart of Hanoi. The service is great. Very comfortable bed. In need of a little TLC but that can add a certain decadent charm to it. Breakfast pastries were very good
Stephanie
10/21/2018
0 likes this
4.0 "Needs some maintenance "
Good location. Walkable to many landmarks. Nice service. Hotel needs some maintenance. Chunks out of carpet, ceiling had some holes!! ( 3rd floor), breakfast buffet not well attended, many items cold that should have been warm. Nice service and food in bar area.
TK
10/20/2018
0 likes this
4.0
The restaurant service is too slow, food is average and overpriced.
jean michel
10/14/2018
0 likes this
5.0 "Très bien"
Hôtel très bien placé à 2 pas du centre historique et du lac
Chambre agréable et confortable
Pdj buffet et à la carte
10/09/2018
0 likes this
5.0
Great hotel- nice room very clean very comfortable bed- definitely 5 star at an excellent value
10/08/2018
0 likes this
4.0 "가격이 비싸지만 침대가 푹신한 곳"
멜리아에서 이곳으로 왔는데 멜리아 대비 위치적장점 빼고는 멜리아가 좋다. 단, 침대의 편안함은 최고이다. 매트리스가 상당히 두껍고 푹신하다. 조식은 종류는 기타호텔대비 적은 편이나 시켜먹는 메인메뉴의 맛은 좋다. 비싼 곳이다 보니 한국사람은 못봤으며 대부분의 서양인들이 편하게 즐기며 묵고있다. 돈적인 여유가 있다면 위치적으로 이곳을 추천하며 그렇지 않다면 조금 싼 멜리아를 추천하겠다
Julien
10/03/2018
0 likes this
5.0 "Excellent"
Tres bon acceuil, l’hotel est vraiement tres chouette. Je le conseil fortement.
Maryline
10/02/2018
0 likes this
4.0 "Excellent location. "
Staff is very courteous and helpful. The hotel is well presented, with a touch of charm. It may look a little outdated to some people but it is all in context. Rooms are very well appointed, clean and comfortable with excellent bedding. The swimming pool is small but we enjoyed the peace around it.
09/27/2018
0 likes this
4.0
Phil
09/25/2018
0 likes this
4.0
Good hotel. Only marked down a little due to building work on breakfast area during our stay.
Dav
09/25/2018
0 likes this
5.0
Harley
09/24/2018
0 likes this
5.0 "Fantastic Hotel"
My Wife and I had a fantastic time at this hotel. The Staff were amazing, the rooms were fantastic, food excellent, position perfect. easy walk to everything. Would definitely stay here again and highly recommend it to anyone heading over to Vietnam
09/23/2018
0 likes this
5.0
09/18/2018
0 likes this
3.0 "Clean hotel"
Very clean, very friendly staff, very nice breakfast.
AH
09/18/2018
0 likes this
4.0
Very nice hotel in the heart of Hanoi center. Check in and services were amazing including the spa. Only had breakfast once at the hotel and it did not dissapoint. The noda coffee served in the lobby cafe is abs amazing. Only negative I can think of is some of the rooms may need some renovations. Hotel needs to move the TV to a better stand than the big mirror stand in middle of the room. Other than that perfect stay.
Good location but old hotel
Breakfast is not bad
Bed is too high, it’s suitable for family
Sofia
09/05/2018
0 likes this
3.0 "Cute Hotel"
The hotel was cute, fresh & clean lobby with nice decor. As expected, the rooms were small, but nicely decorated. Location is great. Not sure if it’s worth the high cost... but can’t compare it to another hotel . It has all the amenities of a 5-star.
Schönes Hotel in der Altstadt von Hanoi. Große Zimmer und sehr freundliches Personal.
08/25/2018
0 likes this
5.0 "Value for money"
This is my first visit to Hanoi and the stay is really memorable. The location is very ideal as it is just a stone throw from the old quarter and well accessible to other places. The hotel is clean and the amenities are well maintained. The team also went the extra mile to offer a complimentary cake to celebrate my first wedding anniversary.
Terence
08/19/2018
0 likes this
5.0
Clare
08/13/2018
0 likes this
1.0 "Left after an hour "
We arrived at 9pm at the start of a 5 night stay. Reception expected our 12 year old to share a double bed with us. When we showed the receptionist the booking which clearly showed an additional child, he told us it would be a additional 50 dollars a night for a room with an additional bed. He clearly thought he had backed us into a corner and saw it as an opportunity to make more money. We booked an alternative hotel through Expedia and left. Expedia customer service gave us a full refund. Many thanks for your brilliant service.
5.0 "Made Me Realize How Important Service Quality Is "
When you think of a 5 star hotel, what do you think of?
Beautiful room, luxurious lobby, good food, etc. But service quality might not be one of the top things that comes to mind.
This hotel changed the perception and showed me how important service quality is to a 5 star hotel.
A hotel where everytime you go back is like you are going back home.
When you go to a foreign country you'd have to make sure you have people you can count on and trusted. This hotel provided us with such people and compensate with everything that we asked for without any doubt.
In the world, there are written rules and there are things that can be flexible. I love flexibility, it's called being human and making sense. I've experienced rigid hotels where nothing is flexible: you can't order something that's not on the menu even if they have all the items; bad rooms can't be changed because it's not the standard, etc. They could have done it, but they don't since they don't know how to just be human and help another out.
When a hotel is willing to be flexible without questions like this one, you know you'll have a happy stay. Vegetarian? They can make you vege meals not on the menu; room not comfortable? They can let you see other rooms. Always with smile, respect, and humanity.
I haven't even talked about the room and lobby and pool etc. You can see from the pictures they are great already.
What's the world without humans? This hotel restores your hope in humanity.
Room spacious, charming deco, comfort pillow bedding, ferfect location in heart of Hanoi.
호텔전문가
08/09/2018
0 likes this
4.0 "역시 엠갤러리 호텔이나 수영장은 조금 아쉬움"
객실의 구조가 조금씩 다르다. 대부분의 객실이 호텔안쪽 아트리움을 바라보고 있다.
그래서 전망도 없고 상당히 답답한 느낌이 있다.
시내전망 객실을 강력추천한다.
John
08/07/2018
0 likes this
5.0
Fun and unique rooms. Movies every night in the tall covered atrium where they serve drinks and all sorts of items.
Carlo
07/29/2018
0 likes this
4.0 "Very good hotel in Hanoi"
The hotel is very nice and well located and I can confirm that it has maintained a very high level of quality in the last few years. However, I noticed that there are a few things that are showing some flaws and there cold be a better maintenance. Overall, I think that there are some signs of aging that could be better managed.
Paul
07/29/2018
0 likes this
5.0 "Stunning Welcoming Hotel"
Amazing customer service throughout. Beautiful rooms. Excellent food.
Ali
07/27/2018
0 likes this
3.0
Very helpful and friendly staff. Terrible beds that are just too high. Bathrooms are good to look up, but not easy to use. Getting into and out of the bathtub can be risky. There is a lack of common sense in all the things in the suite we stayed in. For example, you can watch TV only when you are in bed. If the TV can be turned around, there were no instructions how to go about it.
Kin Fan Simon
07/04/2018
0 likes this
5.0 "Great hotel with caring services !"
The room was spacious and clean, staff at the hotel were very helpful and friendly, the location was great to get around and we really enjoyed our stay. We also love the breakfast with all the fresh fruits which is perfect for a hot summer morning!
07/03/2018
0 likes this
5.0
Wonderful clean hotel at a good location. Fantastic staff. A minor issue is that the breakfast and lunch spread is quite minimal. Good food but can improve on taste.
Paul
07/03/2018
0 likes this
5.0 "Wonderfull hotel and exceptional staff "
I could not fault either the service or the hotels great and enthusiastic staff
07/01/2018
0 likes this
5.0
Great hotel for a stay in Ha Noi. Hotel de L’Opera is a beautiful property with a central location and with warm service.
T
06/29/2018
0 likes this
5.0
Beautiful hotel with great service. We were staying 1 night before a transfer to Halong.
oda
06/22/2018
0 likes this
1.0 "もう泊まりたくない"
2階の部屋。隣のビルがすぐそばでカーテンが開けられず、部屋は一日中薄暗い。トイレは下水道のにおい。
Berit
06/18/2018
0 likes this
5.0
We had a wonderful stay! Amazing sleep due to those beds!
Nice breakfast and super nice staff !
It was nice hotel but I was not very happy with the breakfast . Over all it was ok for the price
Veronica s
05/30/2018
0 likes this
5.0
Very nice hotel, spacious and located in city center, close t shops and restaurants.
05/29/2018
0 likes this
4.0 "Great luxurious hotel"
Can't fault the front desk and bell. Everything almost perfect except perhaps a few minor issues which may not bother most:
1. mattress too thick and soft to my liking
2. pool too small and deep
3. restaurant serving staff were slow and mixed up orders at breakfast
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