29 - 30 - 34 Hàng Mành, Quận Hoàn Kiếm, Hà Nội, 10000, Vietnam View on map
Hong Ngoc Dynastie Boutique Hotel & Spa
Excellentfrom 106 reviews
4.6/5
100% of guests recommend
Description
Quy mô
Khách sạn này có 40 phòng
Khách sạn này gồm 10 tầng
Nhận/Trả phòng
Giờ nhận phòng: 14:00-nửa đêm
Giờ trả phòng là 12:00
Nhận/Trả phòng cấp tốc
Giới hạn liên quan đến chuyến đi của bạn
Nếu dự định đến nơi sau 00:30 vui lòng thông báo trước với nơi lưu trú bằng thông tin liên lạc trong xác nhận đặt phòng. Khách dự định đến ngoài giờ nhận phòng thông thường phải liên lạc trước với nơi lưu trú để nhận hướng dẫn nhận phòng. Nhân viên tiếp tân sẽ đón tiếp khách tại nơi lưu trú.
Yêu cầu khi nhận phòng
Cần đặt cọc chi phí phát sinh bằng thẻ tín dụng, ghi nợ hoặc tiền mặt
This hotel was very clean and comfortable. They had a breakfast and arranged a car for the airport very early in the morning, which we really appreciate. The location is in the heart of the ancient town, which is really crowded, but really walkable.
Inge Marie
02/23/2020
0 likes this
4.0
James
02/22/2020
0 likes this
2.0
Inge Marie
02/21/2020
0 likes this
4.0 "Super service"
Fint hotel, god service og central beliggenhed
Problemer med vand på badeværelse gjorde og vi i stedet blev flyttet til hotellets suite.
Sabina
02/05/2020
0 likes this
5.0 "Great team "
We had a great time at the hotel.
The staff are amazing! Extremely friendly and helpful.
Breakfast was ok
Our two problem was how cold our room was, we was in room 701
On the 7th floor, I completely understand the weather quite cold at the moment but we was unable to change the air con. Everything in our room was damp including our clothes and we could not get warm.
Unfortunate for us we didn’t tell the hotel regarding this matter.
The second is the bathroom, the shower seal was broken and the water went all over the floor unfortunately we had to use our towels to mop up the water so we had to leave the towels on the floor and they had to be changed everyday. Not good for the environment.
All staff showed superb hospitality. It’s the first time I took care on the day before leaving to prepare for bank notes for each staff I could recognise because I so much wanted to acknowledge their good performance and encourage them to do even better. It’s buffet for breakfast with a list of items which could be made to order. I particularly loved the pancake with honey and banana. The hotel is clean with a comfortable design. A pleasant stay.
너무 좋았음. 룸 컨디션도 좋고, 조식도 훌륭했으며, 위치가 아주 좋음. 가격도 아주 저렴하고 직원도 친절해서 너무 좋았음.
Kok Whye
01/02/2020
0 likes this
4.0
12/30/2019
0 likes this
5.0 "Adequate boutique hotel for smooth journey"
Room on 7th floor did require going up half a flight of stairs from the elevator landing. Breakfast was ok for the price although nothing amazing. In a bustling area but room was quiet and large and clean. Stay was overall very smooth.
JIN SEON
12/14/2019
0 likes this
5.0 "깨끗함."
괜춘!^^
Kristal
12/12/2019
0 likes this
5.0
The staff was really helpful and nice all the time, we even had an early check out and the packed food for us! So thoughtful, that will stay with us forever and we really appreciate it. The hotel is right in the middle of the quarter so it was really easy to just walk around to shop and dine. Would stay here again!
VisitingCouple
12/11/2019
0 likes this
4.0
Staff was extremely helpful, breakfast was good, and location is great for wandering around straight from the hotel door. Bathroom was a bit minimalist, but for the price, tough to argue.
Tomomi
12/05/2019
0 likes this
5.0
11/16/2019
0 likes this
5.0 "convenient and nice hotel "
Our room was 5th floor but between 4th and 5th, so we have to climb up or down half floor to the elevator.
The room was not large but clean and comfortable.
The breakfast was tasty.
easy walkable, the market, hoan kiem, nice cafe.
I would like to stay this hotel again.
Robert
11/15/2019
0 likes this
5.0 "missed the 10out of 10 by that little"
Excellent hotel, location, service, food. I would give it a 10 out of 10 but found only one fault that I did not expect. The whole place looks renovated and the features are excellent BUT, the towels are small and thin, something I would not have anticipated given the high quality of everything else.
Matthias
10/17/2019
0 likes this
5.0
Exzellenter service, große Zimmer, gute Klimaanlage
Michael
10/11/2019
0 likes this
5.0
Fishnet
10/10/2019
0 likes this
5.0
Andrew
09/27/2019
0 likes this
5.0
Good and tidy, receptionist knew English is good for me.
Except I need to walk half floor with my heavy luggage only.
09/26/2019
0 likes this
5.0
객실이 좁지 않고 깔끔했고 직원들이 정말 친절하였다.
호텔 위치도 좋았다. 전반적으로 만족스러웠던 호텔
09/25/2019
0 likes this
5.0
房間舒適、空間寬敞,飯店位置佳,價格划算。
09/22/2019
0 likes this
4.0
09/09/2019
0 likes this
5.0
This property was beautifully decorated and the staff were really helpful and friendly. They provided us breakfast at 5.30am before we caught an early flight which was very nice of them. The hotel restaurant was very good and one of the better restaurants in Hanoi. Its situated right in the heart of the Old Quarter so you're able to access some of the sights in Hanoi easily.
The only minor faults would be the rooms were smaller in size than expected (and sometimes height) and that housekeeping comes to clean the room quite early which was frustrating at times.
If it was in an American city it would be about $200/night. Clean and understated elegance. Right in the middle of the old quarter. Great shops, coffee and restaurants. Very nice staff. I’ve stayed here twice and will come again.
Phillip
08/15/2019
0 likes this
5.0 "Great hotel in the Old Quarter!!!! Fair price"
Great restaurant for the area. Hot breakfast buffet hot and cold. Fresh fruit. Room service. Clean rooms. Awesome help at front desk with all questions 100% recommend!!!
08/15/2019
0 likes this
5.0
従業員が親切で丁寧。
08/08/2019
0 likes this
5.0
My one-night-stay was excellent. I was upgraded to a suite, and the rooms were very clean. The staff was friendly and accommodating. I needed a battery for a luggage scale, and the staff offered to get me the battery. They couldn't have been more helpful.
07/29/2019
0 likes this
5.0
완전 만족해서 후기 처음으로 남겨봄. 여기서 2박하고 좀 유명한 큰 호텔로 넘어가서 2박 했는데 여기서 계속 묵을껄 후회했을 정도. 다음에 온다면 다시 여기서 묵을 의향 매우 있음.
heekyung
07/28/2019
0 likes this
4.0
Judd
07/13/2019
0 likes this
5.0
Institutions take on the personalities of their leaders, this is obvious as the Manager is driven for success and this starts with his customers. Every team member is on board with excellence. This hotel is a great value.
Daisuke
07/08/2019
0 likes this
5.0
06/18/2019
0 likes this
5.0
TL;DR: regular room better than suite; good location, breakfast, and customer service
There were several issues we had during our stay, but I'll give this an excellent rating because of the service that we received once we complained.
Our first room's hot water heater was broken and had to be fixed, and had a tiny window that couldn't see anything. This room was a 'Suite' type, and had a separate 'living room' area which I found extremely useless since it was far away from the bed, and the couches & chairs were uncomfortable.
When we complained we eventually got moved upstairs to a room with windows facing the front of hotel. This one was smaller than a suite but in my opinion much better since the space felt more usable. Unfortunately, there were renovations going on upstairs and we were woken up in the mornings by the sounds of construction; calling front desk did not help.
Amenities are somewhat lacking here. Breakfast was good, but there's no pool and the spa is offsite (there's a better one across the street anyways). Good location in the Old Quarter, easy to walk to most places. I'd stay here again if they smoothed out a few issues and put me in an upper floor room facing the front.
The hotel location is very near to good places to eat and visit The staff is very friendly and helpful.The room is clean and big and the fruit basket is a very nice touch.Really enjoy it
SUWAN
05/17/2019
0 likes this
5.0 "하노이의 첫경험을 "홍 응옥 다이너스티 호텔"와 함께해서 좋았습니다."
하노이의 첫 여행중 가장 기억에 남는것은 이 호텔에서 숙박, 레스토랑에서 먹은 음식들 이였습니다.
모든 직원들이 친절하였고, 여행 중 필요한 서비스를 최대한 많이 이용할 수 있었습니다.
스파와 레스토랑은 15%할인 행사 기간이여서 저렴하게 서비스를 즐길 수 있었습니다.
룸은 관리가 잘 되어 있어서 청결합니다.
스낵바는 무료가 아니고 체크아웃할때 한꺼번에 정산하니 참고 바랍니다.
모든 직원들에게 감사의 인사를 전합니다.
LUU
05/16/2019
0 likes this
5.0
The area was very safe; the staff was very courteous; the room was very clean and very spacious; the beds were very comfortable; the breakfast was good.
Over all we have had an excellent stay at Hong Ngọc Dynastie. We will stay there again the next time in Hà Nội.
Couldn't recommend enough. Made to feel so welcome and staff were there whenever we needed anything. Hotel was beautiful and clean and breakfast was varied.
Christopher
5.0 "Great hotel, pretty crowded area"