Breakfast was not served staff said not understandable reason.
NARAE
02/26/2020
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5.0 "세상 좋아요"
까지 너무너무 좋았습니다 하노이에 다시 올 예정인데 꼭 여기 머물겁니당
02/26/2020
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1.0
Sehr laut, Personal hat keine Lust und schläft in der Lobby. Wenn man das Frühstück nicht auf isst, wird einen gedroht, dass man dafür extra bezahlen muss.
Eduardo
12/18/2019
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5.0 "Muito bom"
Ótimo hotel, com uma equipe maravilhosa. Localizacao é excelente, o único problema é o barulho em alguns quartos. Afinal, o preço que se paga para ficar no meio do polo turístico
Eduardo
12/18/2019
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5.0 "Ótimo"
Ótimo hotel, com uma equipe maravilhosa. Localizacao é excelente, o único problema é o barulho em alguns quartos. Afinal, o preço que se paga para ficar no meio do polo turístico
11/18/2019
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4.0
Jeff
10/30/2019
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3.0 "Wonderful place - unless you stay in on weekends"
This place was far and away better than another place we stayed in Hanoi for only $3 more. BUT, it shares a wall with a nightclub (our room did anyway). So on Saturday night (only night we stayed), even with earplugs and a white noise app, I couldn't sleep at all until after 2 (the vibrations last even if you drown out the volume). If you're a nightowl, the location is amazing and you'll be out for most of this anyway. Or if you're only staying on weekdays, great hotel.
Front staff Huy was very nice. Allowed me to check in earlier for free, and he gave me take away breakfast as I was leaving so early to catch the 1st morning flight. Next time I will go to Hanoi, I will definitely come back again.
Jean Bernard
08/26/2019
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5.0
08/19/2019
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5.0
정말 맘에들었습니다. 체크아웃하고 나가는 순간까지도 필요한걸 묻고 모든 직원이 착했고 객실 청결 상태도 매우좋았습니다. 조식또한 좋았습니다. 다만 클럽이 바로옆에있고 관광객들이 시끄럽게 떠들어 잠귀가 밝으시면 주무시기 힘드실거같습니다
08/14/2019
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3.0
The housekeepers are friendly and courteous.
The room is very noisy at night from loud music from neighbouring buildings.
The aircon is not cool.
YOUNGHYUN
06/13/2019
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1.0 "인생 최악의 호텔"
내 인생 최악의 호텔이다. 6박중 마지막 날은 체크 아웃하고 다른 호텔에 머물럿다. 이 호텔의 반값 호텔이 훨씬 좋앗다.
이 호텔은 시끄러워서 잠을 잘 수가 없다.새벽4시까지 밖에서 떠드는 소리,오토바이,차 소리 등 고문 수준이다. 아침 6시부터 다시 시끄럽다. 낮잠 자기에도 시끄럽다.
직원들의 서비스 마인드도 부족하다. 나갓다와도 청소 안되어 잇고 청소 된 날은 방에 놔둔 룸키도 사라졋다. 심지어 룸키로 방이 열리지도 않는다.심지어 로비에 잇는 벨보이는 쇼파에 앉아 자고 잇다.대단하다.욕실 용품은 말하기도 싫다. 이 호텔을 선택한 내가 원망스럽다.마지막 밤은 편안함을 위해 다른 호텔을 이용햇다.
정말 이 호텔 이용하는 사람이 잇다면 뜯어 말리고 싶다.
처음으로 후기를 남긴다. 나 같은 사람이 발생되지 않기를 바라며.
참고로 숙박 3일 연속 호텔 프론트에 이 호텔은 최악이라고 말햇다. 내가 호텔에 컴플레인 거는것도 처음이엇다.
영원히 기억될 최악의 호텔.
alan
05/27/2019
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5.0
The breakfast was good. Room was clean and staffs are all polite.
YI FAN
04/28/2019
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4.0 "滿意喔！"
其時都很好，除了晚上睡覺時外面PUB太吵了，其餘都很滿意。
04/21/2019
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4.0
Sung hyun
04/14/2019
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5.0 "가성비 굳"
아침도 먹을만했고 스탭들 정말 친절합니다 가장 번화한 거리에 있어 야간에 외부 소음이 좀 있습니다 걸어서 주변에 필요한 가게들 호수까지 갈수 있어요
ilana
04/08/2019
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3.0 "מיקום מעולה, לא להתקרב בסופש"
הצוות מאוד שירותי והמיקום מעולה. יש מועדון שצמוד למלון, וראינו שיש ביקורות ששומעים את המוזיקה בחדרים. הלכנו לשם המיוחד יום לפני כדי לוודא שהחדר שלנו במיקום טוב ואמרו לנו שאין צורך לשדרג ושלא נשמע כלום. כמובן שבסוף היו בסיפ מטורפים עד 3 בבוקר ולא יכולנו לישון. חוויה ממש לא נעימה
Eojin
04/03/2019
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4.0
직원들 친절하고 다 좋아요 ~
그런데 하필 가는 날 엘레베이터가 고장나서.. 5층방이었는데...ㅠㅠ 그거 빼곤 다 좋았어요
조식도 부페가 아니라 시켜먹는건데 오히려 그게 더 깔끔한듯..잘나와요
^^
Kymberlee
03/27/2019
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5.0 "Great location and exceptional service. "
Location was fantastic central and walking distance to a lot of attractions. Only downside was the noise throughout the night but no complaints form
Me since I have Noise cancelling headphones and the loud music only means you are central to where all the action is. The service was superb and the morning breakfast was made to order and excellent every morning of my stay. I was a solo traveler (female) and felt safe the whole time. Would def book again for future travels.
We enjoyed the staff hospitality & disposition to help & guide us thru our stay!
Erik
03/26/2019
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5.0 "Very friendly staff! "
Very friendly staff!
Yi Seul
03/19/2019
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5.0 "good"
very good hotel
03/19/2019
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4.0
The property is right in the centre of the old quarter, it’s a great location to be in the middle of the party. Lots of good bars and food places near by. Staff are super friendly and the breakfast is spot on lots of options. Rooms are clean, modern and bed is comfy. The room we had included ac and was very cool. Bathrooms are clean and the staff clean everyday. Only reason this place doesn’t get a 5dtar is because it’s nextdoor to a nightclub and the bass from the speakers make your room vibrate until 2/3am in the morning on a weekend. So if your an early bird for bed time then you will struggle to sleep. If you out for the night and enjoying the weekend this place is for you.
Excelente hotel com atendimento ímpar de todos funcionários. Quarto confortável e um excelente café da manhã. O único ponto negativo foi o chuveiro que era bem ruim e não esquentava muito também.
Rafaela
02/26/2019
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3.0 "Não recomendo "
O hotel fica localizado na old quarter, perto de vários bares. E por isso é muito barulhento! Na primeira noite fiquei em um quarto de frente pra rua.. o barulho era intenso e o cheiro da comida impregnava o quarto (muito cheiro de fritura). Na segunda noite fiquei em um quarto lateral que tinha uma janela lateral pro correrdor. Neste escutava o barulho de uma balada eletrônica que tem do lado e de manhã vc acorda com o movimento das pessoas. Além disso, o quarto cheirava a mofo!
Apesar disso, o staff é bem atencioso e solícito.
Entretanto, de maneira geral a minha experiência com o hotel foi ruim.
Polite and caring staffs. The breakfast menu is a delight, especially Omelet with Ham/Bacon. Highly recommended for all tourists to Hanoi.
02/12/2019
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1.0
Jon
02/05/2019
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5.0 "Great location if you dont mind a bit of noise"
This is a brilliant, well priced small hotel. The rooms are large and comfortable. There is quite a bit of music noise from neighbouring businesses. A special thank you to Kelly on reception, who drove me and my luggage safely on her scooter through crazy traffic to the number 86 bus stop, to go to the airport. She and and all the staff were extremely friendly and helpful.
Jon
01/31/2019
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4.0 "Great price hotel, fantastic staff, just noisy."
This is not a quiet 5* hotel so do not complain if that is what you are looking for. There is a very noisy bar next door and a busy street at the front. I stayed for 1 night on floor 2 which was very noisy, a few days later I stayed on floor 6 (top floor) which was MUCH quieter. The rooms do have a bit of a damp pong, but I did not notice it after 5 minutes. What I love about Hanoi Space Hotel is the great price for the spacious well equipped rooms, location, good breakfast and the amazing helpful and chatty staff. Read the genuine reviews and make your choice.
Booked this hotel but they said they are having renovation and they put us is another hotel
01/07/2019
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4.0
시내에 있어서 맥주거리와 호엔끼엠 호수 등등 근접성은 좋으나 주말에는 밖에 너무 시끄러워서 잠을 설침 ㅜㅜ 방안에 노래소리 다들림 방도 매우 좁음 그래도 위치및 직원들에 친절해서 좋았어용
Kelly
01/07/2019
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5.0
Sachi
01/07/2019
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4.0
カオスな旧市街にあってこじんまりと小綺麗なホテルです。スタッフの対応がとても良いです。
01/03/2019
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5.0
12/24/2018
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4.0 "Hanoi Space"
The main attraction is the location. It is one of the cleaner hotels. Don't expect western standards but as a base to explore old Hanoi it's very good value.
Ma May is the centre of the night life also so if it's quiet you want this is not the place for you.
12/17/2018
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5.0
The staff was very attentive and went out of their way to make our visit a great experience. The night clerk even booked us tix to Halong Bay the night we came in, at 11:30 that night. Five star svc.
Donna&Neil
11/20/2018
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5.0
Krystal at reception was absolutely splendid. Quick to get us to room and all the related details. Kelly waiting for us in the morning for breakfast in her soft and gentle manner was a great start to the day. The cooking staff made sure we had a good breakfast to start each day. Huge Value!!
Susan
11/18/2018
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5.0 "Comfortable, Clean & Happy Stay 👍👍"
We book 4 nights stays in Hanoi Space Hotel. It located in Hanoi Old Quarters, convenient nearby nights market, hoam kiem lake, shopping streets and many restaurants. Everything is perfect & impressive from check-in, room service, customer service and breakfast. The room is spacious, clean, with big comfortable beds, showers room and generous supplies of toiletries and hair dryers. We had wonderful make to order breakfast with unlimited servings. The hotel served us with welcome drinks and fresh fruits. The check-in process is fast and Mr Viet the night duty manager personally shown us to the Family room and explains to us about the hotel policy. I have stayed many hotels around the world and this is my very first time that someone brought us to the room.
Thanks to Mdm Kelly the lady in-charge of our daily breakfast. Her service is superb, friendly and caring person. No regrets booking this hotel and will definitely book again in future.
Good location, friendly staff and excellent breakfast. The front desk is very helpful with directions and bookings. I would recommend this hotel to my friends and family.
chetan
10/10/2018
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4.0
the location of the hotel is very convenient. the staff are extremely friendly & helpful.
10/07/2018
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5.0
Annette
10/05/2018
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5.0 "Bella Rosa Hotel"
We actually stayed at the sister hotel Bella Rosa on the next street in Hanoi as Space Hotel was fully booked when we arrived.
The hotel offers the great service and location of the Space Hotel but is newer so the decor is in better condition.
The staff really make your stay as easy and the warm welcome you receive when you step through the front door lifts the soul after battling through the lively streets of Hanoi
Annette
10/05/2018
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5.0 "Excellent Service and value for money"
Space Hotel Hanoi is set within the living Old quarter of Hanoi, which makes it a great location if you want to walk straight out of the front door and be part of Vietnam busy city life, not so good if sleep is your priority as it is noisy, it you have a front bedroom. We stayed as a mum travelling with two adult children and the beds and room were ample bid enough to give us each the space we needed
The staff are extremely friendly and have a "nothing is too much" attitude to helping. We were welcomed on arrival with fresh fruit and juice and were offered it every time we returned after a long day. The complimentary breakfast was a nice bonus.
Space hotel has good sized rooms, with everything that is necessary and more. Room could do with a bit of a redecoration but was spotless clean.
After a two day tour to Ha Long Bay we returned to Space Hotel, they apoligised that they were full booked and took us to next street to their sister hotel Bella Rosa. We received the same warm welcome. This hotel is much newer so decor top notch. We had a room with a window that looked into an external corridor so no view but it did make the room very quiet despite the main street being right on the door step.
To sum it up execellent value and service at a very affordable price
조식은 아주 만족스럽습니다.원하는 대로 주문해서 맛있게 습니다.
다만 맥주 거리 한복판이라 새벽2시까지 소란스럽고 음식 냄새로 인해 창문열기 곤란합니다.짠내투어에서 나온 사람 맗고 길에서 좌판 음식이랑 맥주 마시던 그 곳입니다.
참고하세요.객실 상태나 청소나 직원 응대는 모두 좋습니다.
Julien
09/25/2018
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5.0 "J'ai beaucoup aimé !"
Le personnel de cet hôtel est vraiment adorable et fait tout pour vous vous apporter les meilleurs conseils.
Les chambres sont propres et la literie est très bonne.
Un très bon hôtel dans le vieux quartier d'Hanoï, un vrai coup de cœur !
08/16/2018
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4.0 "Perfecto"
David
08/14/2018
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5.0 "Superb customer service - a gem!"
Location
The hotel is situated on the busy and lively road of Ma May. There are plenty of bars and options for street food. The room was quiet and seems to be a bit of gem amongst a somewhat busy and bustling road.
We discussed the main tourist destinations with Albert, who provided a map (which was very easy to follow!) and advised to catch a taxi (kindly organised by the hotel - 30,000VND) to Tran Quoc. We then walked to Ho Chi Minh Mausoleum, One Pillar Pagoda, Flag Tower, The Old Citadel, Temple of Literature, Trainline Road for the famous photo opportunity, St Joseph’s Cathedral and Hoan Kiem Lake, which then naturally led back to the hotel.
Transport
We took the Airport Express Bus, which cost 35,000VND each (approximately £1) and took 45minutes. The hotel was about a 5minute walk from the bus stop.
Check-in
We arrived at 10.30pm and were checked into our rooms by Felix. We were greeted with fruit and juice on arrival and the night staff insisted on taking our luggage to the room with Felix.
Room
We opted for a room with no window, which was perfect. The room was clean, the bed comfortable, shower was strong and warm and the air condition wasn’t too noisy at night, after adjusting the settings. No noise was heard from the street.
Breakfast
Great mix of local and Western cuisine. You are provided with a menu and everything is cooked fresh to order. Options include Pho (chicken/beef), vegetable/meat spring rolls and eggs cooked to your liking.
