Wonderful staff / beautiful place and fantastic food.
03/07/2020
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5.0
Amazing place to stay!!! Location stuff clean! He have a great time
Jennifer
03/04/2020
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5.0
We have stayed in more than 10 hotels in Ho Chi Minh and Hanoi for inspections, this is my love hotel, they provided the great services, staff attitudes, qualities of foods, reasonable price. They are not 4 star hotel should be 5 star hotel! Thanks for giving me the excellent experience.
03/04/2020
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5.0
早餐讚讚！連通房也很方便 缺點就是小了一點點
Juan Miguel
03/02/2020
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5.0 "Very good Hotel in Old Quarter"
Amazing boutique hotel with excellent service at the center of the Old Quarter. Very comfortable beds and very good food choices at restaurant!
02/27/2020
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5.0
Loved it. Changed to this hotel after being disappointed with another, could not have been happier.
Location is great, right in the old quarter and close to the sights.
Cristobal
02/26/2020
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5.0
Excelente lugar! Me encanto!! Sin duda regresaría!
02/24/2020
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5.0 "Very good!"
服務非常好，各種貼心
02/23/2020
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5.0
Excellent service .staffs are very nice. Cleaness room . Good breakfast
02/15/2020
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5.0
スタッフ全員がホスピタリティあふれるすばらしいホテルです！！日本の五つ星並みの心遣い！
Maria Elena
02/12/2020
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5.0 "Three days in Hanoi"
The hotel is located in a good position, in the old quarter, ten minutes walk from the main attractions; the room was clean and nice, good value for money and the breakfast particulary various and tasty but the most valuable thing was the kindness of the staff, they absolutely over exceeded our expectations, thanks again for your courtesy
This stay exceeded our expectations in every way, and left us thinking how much better customer service is in Hanoi than most parts of the world we have been to. First class all the way.
Louisa Yuen Yee
01/29/2020
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4.0 "Very good staff and quiet room"
Very friendly, pleasant & helpful staff, and they speak pretty good English. The entire stay was very enjoyable and effortless.
Management did a great job in training their staff.
Some room aircon needs to be replaced as it was getting a bit old ie hot or noisy.
Location was good for those who want to stay in old quarter.
01/29/2020
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5.0
This place is well located, nicely designed and the breakfast actually is superb!
The staff especially Trung on reception are fantastic, he sent us loads of local info as we visited during Lunat New year about via WhatsApp and answered all our queries easily and quickly.
The only thing to keep in mind is the the basic rooms don’t have windows, works for some people but if you book it in error you’ll have a very uncompromising and argumentative sales manager contact you before you arrive to try and upgrade you for unreasonably large amounts of money, thankful Expedia came to the recuse and talked some sense in to him and we got the upgrade for a more reasonable price in the end.
Everything else was beyond expectations!
Unfortunately we only stayed one night here. However, we will definitely be back. The room was great, loved the decor of everything. You could tell a lot of thought was put into the look of the room. The staff were extremely friendly and beyond accomodating. We even encountered a very strange and rude situation with another guest as we were leaving, and the staff all helped us out ans were very nice about it. Can't wait to return to enjoy a longer stay!
Had a good stay at La Siesta. The hotel is located in the old quarter- walking distance to many attractions.
Hotel staff is super friendly and service-minded.
Airport pickup was very convenient.The hotel has a good breakfast with many options. Unfortunately we did not have time to test the restaurant for dinner or the spa.
We booked a guided day tour to Tam Coc via the hotel, which was great. They offered many different guided tours.
Rooms are a bitt small, but did not find it to be a problem.
Would reccomend this hotel if you are going to visit Hanoi.
모든 것이 좋았어요. 숙소의 위치부터 특히 서비스가 대박입니다. 늦은 비행시간에 무료로 룸을 제공해주는 서비스는 저는 여기에서 처음 접해봅니다. 언제나 웃음으로 인사해주시고 문 열어주시고 혹시나 불편한게 없는지 항상 확인하는 모습들이 정말 하노이 아니 모든 세계 호텔을 통틀어 베스트라고 자부합니다.
janet
01/08/2020
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5.0 "Lovely and wonderful"
Our favorite hotel in Vietnam! Service is top notch and the beds were comfy! Loved all the amenities too. Only downside is the doors are a little thin so you can hear people in the hallway.
Richard
01/05/2020
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5.0 "Great hotel!"
Great hotel! We enjoyed our stay in this beautiful and modern hotel. It’s well situated and convenient to get to surrounding tourist locations and the staff were extremely helpful.
We stayed one night in La Siesta Hotel Trendy and were so pleased with everything in hotel. The hotel design and decoration are very stylish and modern. The staff there are great offering very caring services. There are many choices in their buffet breakfast. It is definitely a gem in the old quarter district. We will certainly stay there again next time and will recommend it to everyone who visits Hanoi.
NAYUN
12/25/2019
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3.0 "창문이 있는지 없는지 잘확인하고 예약하세요~!"
후기를 보고 너무 괜찮다길래 바로 예약했어요
늦게 도착했는데 친절하게 체크인해주시더라구요
근데 주말에 예약한 가격이 1박당 13만원 이였는데
창문이 없는지 몰랐어요 앱에서도 창문이 없다것도 못봤구요.창문이 없는줄알았으면 예약하지 않았을거예요
3박했는데 환기가 되지않아 엄청 답답하고 공기가 순환되지않아서 감기 걸려서 왔어요 ㅠ 그리고 방음이 진짜 1도 안되구요 방문 밑에가 뚫려있어서 복도소리 다들려요 게스트룸같은 느낌이더라구요. 조식은 있을거다있어요. 무엇보다 직원들이 친절했고 급하게 가느라 알아보지도못하고 갔는데 TrungNgoc 라는 직원이 카톡으로 유명한 관광지나 커피숍같은 유용한정보를 키톡으로 보내주시고 여행깥날때까지 공항에가기전 씻고 싶으몀 애기하라고 배려해주고 감사했어요~!
Thank You So Much TrungNgoc!
12/23/2019
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4.0 "좋은 서비스.. 시설은..?"
직원은 아주 친절합니다!
서비스는 아주 좋아요!
그런데 방음이 잘 안되고 창문이 없는게 아쉬웠어요.
침대도 조금 불편??
12/20/2019
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4.0
Me gustó mucho el restaurante Y en general las instalaciones
워낙 대단한 후기들을 보고 간 터라 기대치에 상회하는 만족감은 없었습니다. 친절한 직원들, 깨끗하고 안락한 룸, 완벽한 조식(한가지 아쉬운 건 쌀국수 따로 주문 가능한데 테이블 담당직원이 설명해주지 않아 다른 테이블보고 주문한 거), 하노이 최고의 마사지...다른 분들 후기 그대로입니다. 값어치 제대로 하는 호텔이라고 장담합니다. 아, 그리고 바로 옆 피씨방 골목에 아주 아름다운 북카페가 있습니다. 정신없는 하노이에서 책 한 권 들고 여유 누리기 좋은 곳이니 참고하세요.
전체적으로 아주 만족스럽고 직원들도 매우 친절합니다.
조식도 훌륭했구요.
기본적으로 영어 사용 및 로비환전도 가능해서 편리했습니다.
하노이 간다면 재방문 생각 있습니다.^^
다만 방음이 잘 안되서 문을 닫고있으면 직원분들의 청소하시는 소리나 돌아다니시는 소리가 들리곤 했네요.
12/11/2019
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5.0
Great central location, based in the middle of the old quarter. Breakfast is excellent, with lots of choices available both western and eastern. Staff really attentive, friendly and helpful.
Kook Nam
12/08/2019
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5.0
가격대비 위치 직원 친절 방 청결및 편의물품 아침식사 등 모든곳에서 5성급호텔보다 아늑한곳
12/07/2019
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5.0
Hotel is very artistic and beautiful. Staff are very friendly and helpful, especially Anh Dang.
Dulce
12/06/2019
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5.0
Excelent Hotel, Good location and great staff
12/04/2019
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5.0
Great place to stay. Clean property and excellent staff
12/03/2019
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5.0
The photos of the hotel tell themselves - gorgeous and chic hotel well located in the heart of Hanoi Center. But what we can get more from experience is that they have a wonderful team providing excellent service! From the hotel to the restaurant and to the spa, all staff are providing the best service. Special thanks to Anh Dang who makes wonderful arrangement to celebrate my fiance's birthday weekend, and he is really kind to allowing us a late check-out so that we can enjoy until the last moment before we have to leave for the airport in late afternoon. This was the first time we spent so much time at a hotel during a trip!
Nice staff, clean hotel. Their restaurant Red Bean provide delicious food
MIN JI
12/02/2019
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5.0 "최고"
직원들도 엄청 친절하고 라스파 이용도 너무 편하고ㅜㅜ최고였어요 다시 하노이가면 전 무조건 여기로 다시 갑니다
sunyoung
11/29/2019
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5.0 "엄마랑 하노이 여행 첫 호텔 후기!"
호텔에 미리 픽업요청해서 12시넘어서 택시타고 이동했어요.
공항에서 나와서 보니 정장 입고 반갑게 마중해주시더라구요.
도착해서 체크인하면서 엄청 친절하고 반갑게 반겨주셨어요.
체크인은 Trung Ngoc 이분이 해주셨는데, 로비에 앉아서 호텔근처에 뭐있고 이런 설명까지 다해주시더라고요ㅋㅋㅋ 만족! 엄마랑 갔는데 엄마도 베트남 사람들 너무친절하다며 좋아하셨어요.
또한 카톡으로도 여행지 알려주시고, 문의하면 대응해주시고 해서 아주 친절해서
놀랐습니다.
호안끼엠 도보 10분거리위치긴 한데 좀 골목길이라서 밤늦게 들어가긴 무서울것 같지만
나쁘지않았어요.
이상 만족 후기입니다
Hyunhwa
11/25/2019
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5.0 "깨끗하고 만족!"
직원분들 서비스가 매우 마음에 들었습니다.
처음 예약한 방은 창문이 없고 굉장히 좁은 느낌이였지만
다음날은 무료 업그레이드를 해주셔서 너무 기분이 좋았습니다.
조식은 깔끔한 편이고 쌀국수도 너무 맛있게 먹었어요.
바로 옆에 연계된 마사지 샵에서 마사지는 다소 다른 업체에 비해 가격은 비싼 느낌이였지만 시원하게 해주셔서 만족했습니다~
Cherylin
11/24/2019
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5.0
Loved this hotel! My family and I loved this hotel some much that we stayed in this hotel twice during our trip in Vietnam. The staff were all very friendly, welcoming and helpful. Great food at the Red Bean restaurant and accommodations were great!
TOSHI