Hotel très bien situé.
Très propre, personnel serviable.
Attention au choix de la chambre : beaucoup n'ont aucune vue..
03/10/2020
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4.0
The staff here are fantastic nothing is too much and they were so friendly and informative from the minute we walked in.
The rooms as tidy and comfortable the decor is a tad rough around the edges but the room was clean and tidy.
The amenities in the hotel are all you need. The location is fantastic close walk to everything and right by the lake for easy direction.
Breakfast was made fresh on request and the staff very friendly.
This is a fantastic value for money hotel and would return
Sehr freundliches und hilfsbereites Personal auf persönlicher Ebene, auch über what‘s app!
Transfer vom Flughafen klappte super!
Nick
02/03/2020
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5.0 "Lovely small hotel in great location"
This hotel is perfectly placed for exploring the old quarter. Although the rooms are compact, they are clean and comfortable and have everything you need. They provide free water and snacks each day and the hotel staff were all fantastic - they were really helpful and recommended good tours of the city. Nothing was too much trouble.
01/28/2020
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4.0
Great place! Rooms are all new and very comfortable. Staff are really friendly.
loc
01/24/2020
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5.0
Excellent location, very friendly staff, good service, clean room.
Whitney
01/09/2020
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5.0 "Exceptional"
Exceptional service. Ki and Lily were so friendly and helpful. All staff were helpful and friendly.
Great staff who went out of their way. Everything in Hanoi is close by.
KYUNGMUKKANG
01/01/2020
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5.0 "So gooood! "
The staff was super nice ! Ki, Raymond, Lily Thank you all so much !
Everything was soooo nice.
Krissy
12/27/2019
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5.0 "Better than a 5 star hotel - Perfection!"
The service was excellent. The staff were helpful and knew us by name. They added personal touches to and made it feel like a 5 star hotel. Attention to detail was outstanding. They provided us a full guide of their favourite places to see and eat as well as a guide to Hoi An where we were headed next. They were helpful and thoughtful of all our needs. The hotel was beautiful and absolutely spotless. This hotel is better than any 5 star hotel I’ve stayed in and the location is perfect.
호안끼엠 분수대 근처라서 이동하기 매우 편해요.
조식 나쁘지 않아요.
매우 친절하고 깨끗해요.
12/02/2019
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5.0 "Amazing "
Just amazing. It is such a lovely hotel with the best staff ever. I definitely would come again. Just try and enjoy it.
11/30/2019
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5.0
Exceptionnel hôtel !!! Très propre, très original ! Le petit déjeuner est exceptionnel ... nous on a du partir a 3h du matin pour prendre l’avion, ils nous avaient préparé des sandwiches pour partir... ils n’ont qu’un objectif, nous rendre service, nous aider à visiter, et faire qu’on se sente bien dans leur hôtel , et c’est réussi !! Très bien situé dans le vieux quartier.... le bonheur...
11/19/2019
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5.0
員工十分好！！！！！！！！the staff are very nice ......next time I will choose this hotel again...
Yoshifumi
11/01/2019
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5.0
10/29/2019
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5.0
The staff at Hanoi La Selva were brilliant, in particular Lily on the front desk was super helpful. They really made our stay amazing, be it greeting you by name, the bell hop was always on hand to open and close the door and the breakfast staff were very attentive but at the same time not overpowering.
The location for this hotel is great, right in the middle of the old quarter. Due to its location the rooms were expectadly on the smaller side but that didnt bother us as we spent most of our time out exploring!
We will definitely stay here next time we visit Hanoi!!!
위치는 호안끼엠과 가까워서 좋습니다. 직원들 친절하고 아침식사도 나쁘진 않습니다. 스텐다드더블룸은 잠자는것 외에는 기대하지 마시고요.
09/28/2019
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5.0
朝ごはんを持たせてくれたり送迎してくれたりとサービスが良かった
09/19/2019
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5.0
Great service, unique rooms. Also very good location for Hanoi old quarter
Brent
09/15/2019
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4.0 "Friendly staff"
Very friendly and helpful staff. Gave us a nice coffee gift when we left. Hotel is in a prime location close to the lake and within walking distance to bars and restaurants. The rooms were clean and had a great selection TV and movies to watch when you want some down time. Only drawback I would say is that the rooms are on the small side. The hotel is quite narrow. The bed was comfortable. Wasn't enough room for a nightstand beside the bed on a elevated platform. Kinda had to walk over the bed to get up. Add two backpacks into the room and it was a bit cramped. All in all it was more than comfortable for our two night stay. A older person may have trouble getting up as the bed is a mattress on a platform so you’re only a mattress thickness off the floor
Really great Hotel, the staff is absolutely amazing! Highly recommended it !!
Fabienne
08/29/2019
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4.0
Super Lage und ganz tolles aufmerksames Personal!
Die Zimmer sind ziemlich klein und unser Zimmer hat leider nach Feuchtigkeit bzw Schimmel gerochen.. wir durften aber sofort kostenlos in ein anderes bzw besseres Zimmer umziehen. Alles in allem ein tolles Hotel! Jederzeit wieder!
David
08/12/2019
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5.0
Apparently newly opened. Friendly and dedicated staff.
07/24/2019
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5.0
The helpful staff could not do enough sorted trip to Ha Long bay
G
07/23/2019
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5.0
The best thing about this hotel is its central location. It is literally steps away from the night market which takes place on Friday, Saturday and Sunday evenings. It is also just opposite a Circle K (convenience store) and a walking distance from the main attractions in Hanoi.
07/22/2019
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5.0
torwai
07/19/2019
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5.0
Awesome !! The Staff were all very friendly and helpful during my stay.
Akos
07/10/2019
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5.0 "Cosy hotel with friendly staff"
Hotel staff was very friendly, rooms were small but cosy and clean with all necessary items. The location is also great. The only minor negative thing, was that when you leave the key the minibar and AC also looses power so they won't keep the room or your drinks cold. Everything else was great I can highly recommend this hotel.
07/07/2019
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5.0
06/29/2019
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5.0
Hotel was in a great location with friendly and helpful staff! Billie at the front desk made sure we knew everything about Vietnam; he set us up with a travel map and recommendations. In addition, the staff gave us a gift at check out. Would stay again and highly recommend!
Sam
06/26/2019
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2.0 "친절한 직원, 그러나..."
직원들은 아주 친절하고, 좋은 영어를 구사하려고 노력합니다. 식당 아래층은 아침 일찍 조식 준비로 소음이 있고, 이틀동안 앞방 공사로 잠을 못잤습니다. 다른 호텔로 옮기고 잠만 잤네요...
06/23/2019
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5.0
very convenient spot with friendly staff and clean place to stay in
Hojung
06/21/2019
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5.0 "친절하고 아늑해서 좋았어요"
새로지은 호텔이라 깨끗하고 좋았습니다. 호안끼엠 바로 근처라서 여기저기 다니기 좋은 위치 입니다. 패밀리룸에 묵었었는데 룸이랑 화장실 등 전체적으로 좀 좁은 편입니다. 3명이서 캐리어 풀고나면 빈 공간이 거의 없었습니다. 그러나 인테리어와 룸구조는 아늑하고 맘에 들었습니다. 조식도 아주아주 맛있습니다. 직원들도 너무 친절하고 도착했을때 웰컴드링크도 주셨고, 떠날 때 선물도 줘서 너무 기뻤습니다. 다시 하노이에 간다면 또 방문할 껍니다. 룸이 크지않지만 깨끗하고 위치좋고 친절한 호텔을 찾는다면 여기 추천합니다!
The staff are very helpful and friendly. Customer service experience is amazing
Keng Hwee
05/23/2019
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5.0 "Fantastic Stay"
Fantastic
Keng Hwee
05/22/2019
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5.0 "Excellent Service, one of the best!"
Got moved to the sister hotel, Hanoi La Selva as the new hotel is not yet ready. Excellent service, one of the best! The staff are so helpful in everything - helping to confirm on my personal booking of activities so that everything runs smoothly and correct messages are sent across. Definitely recommend and will stay here again the next time I am in Hanoi.
05/10/2019
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5.0
Staff were very friendly and accommodating. Great service and gave my Husband and I a very memorable trip. Very appreciative!
Yves