El staff es muy amable y servicial. El hotel está ubicado en una zona céntrica,la cama es comoda y la,habitación es sencilla pero limpia y con todo lo necesario. El desayuno buffet muy bueno.en general una buena opción para Hanoi
Mary
01/31/2019
0 likes this
5.0
01/29/2019
0 likes this
5.0
Excellent service. Surprisingly quiet location in Old Quarter.
01/29/2019
0 likes this
5.0
This hotel was clean and modern. The staff were lovely and very helpful. It’s in a quiet area, yet close walk to restaurants and old quarter. I would definitely stay here again!
Masa
01/28/2019
0 likes this
4.0
朝食が美味しかった。スタッフの挨拶が好印象でしま。
Nic
01/27/2019
0 likes this
5.0
Great place to stay and quiet street (which you appreciate!) Hotel team were lovely, very welcoming and helpful. Excellent location to explore Old Quarter.
Ralph
01/26/2019
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3.0 "Holiday Stay"
I booked a room with a City view, but given a room at the back of the hotel. Manager explained I had not booked a city view even though it showed City View on my booking. Staff were very friendly and helpful. Location was good.
01/23/2019
0 likes this
5.0
In the heart of Old Town, 10 minutes walk to Hoan Kiem Lake. Staff were incredibly helpful and attentive. Rooms are comfortable and Breakfast good
01/22/2019
0 likes this
3.0
HYEONG GEUN
01/21/2019
0 likes this
5.0
Rasmus
01/20/2019
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5.0 "Great Service!"
Very good hotel overall, special thanks to Rubi who really went out of her way to make sure everything went smooth for us - helped us booking tours and made sure we got on the night train to Hué.
JulieHall
01/19/2019
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5.0
Very helpful staff, fabulous breakfast. Most convenient location.
Minsoo
01/17/2019
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5.0 "가성비 최고 골든아트호텔"
호안끼엠 시내와 맥주거리에서 멀지 않은 곳에 호텔이 위치해있고 주변도 조용합니다. 호텔의 매니저 Chan Dan이 반갑게 맞이해 주었고, 항상 불편한 곳이 없는지 물어봐 주어서 고마웠습니다. 여기서 2박을 했는데 아주 편안하게 지냈습니다^^
Dan
01/16/2019
0 likes this
5.0
01/11/2019
0 likes this
5.0
01/10/2019
0 likes this
5.0
Friendliest staff we have ever encountered at a hotel. Great location in the old quarter, with lovely clean rooms and a giant shower! We had rose petals on our bed waiting for us when we arrived much earlier than the check in time. Definitely recommend the golden art hotel!
Great location
Amazing staff
Room was a bit noisy being next to lift.
Bed was not comfortable, sags into middle of mattress
Shower head was very leaky
Good otherwise
The hotel & room was clean & the front desk was friendly. The down side was the bed in the room & the breakfast area was too small. The bed was soft & bed frame was noisy.
Vickie
12/31/2018
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5.0 "Great price for a great stay!"
Interesting location with lots of shops and markets nearby. The hotel was spotless. The large double room was quiet and comfortable. The breakfast buffet was exceptional; the chef prepared specialty dishes upon request, such as mango pancakes (delicious)! While there is an elevator to the guestroom floors, there are steps at the entrance.
12/31/2018
0 likes this
5.0
12/30/2018
0 likes this
4.0
The staff was very helpful. The old quarter location is good. I had trouble with the safe and one light didn't work(probably burnt out bulb). Things that are easily fixed
André
12/30/2018
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5.0 "Very nice hotel"
Well located hotel. The room was great and the breakfast very Good also, but the best part was the staff, they were incredible. I would definetly stay there again.
Hyungkeun
12/27/2018
0 likes this
5.0 "편안하고 안락"
상당히 만족했습니다
Robert
12/26/2018
0 likes this
5.0
Fantastiskt hjälpsam personal som verkligen lyfte upplevelsen. Hotellet kändes som det hade några hårda år på nacken, men personalen gjorde vistelsen till något otroligt bra.
Richard
12/17/2018
0 likes this
5.0
Philip
12/17/2018
0 likes this
4.0
12/14/2018
0 likes this
5.0
12/12/2018
0 likes this
5.0
Great location great staff amazing banana pancakes for breakfast. Thank you
12/12/2018
0 likes this
5.0
Hotel staffs were very friendly and helpful. Breakfast was great,location was excellent.
12/08/2018
0 likes this
5.0
Loved this place ! Staff is extremely helpful and Anna helped us out on TWO trips to do! She got us a wonderful shuttle to Halong Bay and back. Checked up on us and was always available. We we’ll definitely stay here again and recommend it to all of our friends.
Sanny
12/06/2018
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5.0
The staff is friendly especially the manager chandru. They will provide maps and advice the shopping area. The room is spacious. The breakfast is awesome, other than the buffet, they also have menu to serve the hot food without further charges. Overall experience is good.
12/06/2018
0 likes this
4.0
Emiliano
12/04/2018
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3.0 "Showers not available on 2 or 3 days"
12/03/2018
0 likes this
5.0
Caring staff and great breakfast . Close to tge center
11/27/2018
0 likes this
4.0
Vriendelijke mensen, goede locatie en verder alles heel netjes!
Hiro
11/25/2018
0 likes this
5.0
Employees entertain customers very enthusiastically.
11/20/2018
0 likes this
4.0
11/17/2018
0 likes this
5.0
Philip
11/11/2018
0 likes this
4.0
Staff pqarticularly Ruby and Chandan were amazing. Very friendly and made it feel like a home away from home.
Elcio Jose
11/11/2018
0 likes this
5.0
Elcio Jose
11/09/2018
0 likes this
5.0
11/08/2018
0 likes this
5.0
Small hotel but the staff are very friendly and helpful. Stayed here a few days ago and came back - so must be good