Nếu dự định đến nơi sau 05:30 vui lòng thông báo trước với nơi lưu trú bằng thông tin liên lạc trong xác nhận đặt phòng. Nhân viên tiếp tân sẽ đón tiếp khách tại nơi lưu trú.
Yêu cầu khi nhận phòng
Cần đặt cọc chi phí phát sinh bằng thẻ tín dụng hoặc tiền mặt
Có thể cần giấy tờ tùy thân (ID) có ảnh hợp lệ
Tuổi nhận phòng tối thiểu là 18
Tiện nghi, dịch vụ nổi bật
50 khu phòng
Dịch vụ dọn phòng hàng ngày
Nhà hàng và quầy bar/khu lounge
Khu spa với đầy đủ các liệu pháp
Trung tâm thể dục
Bãi đậu xe có người phục vụ
Trung tâm dịch vụ văn phòng
Xe đưa đón sân bay
Trông trẻ
Sân thượng/sân hiên
Quầy tiếp tân phục vụ 24 giờ/ngày
Phục vụ cà phê tại khu vực chung
Wifi miễn phí
Tiện nghi cho khách gia đình
Trông/giữ trẻ (phụ phí)
Giường gấp/giường phụ (phụ phí)
Tủ lạnh
Có phòng thông nhau/liền kề
Phòng ngủ riêng
Khu phòng ăn riêng
Lân cận
Tại khu vực Quận Hoàn Kiếm
Cách Hồ Hoàn Kiếm 8 phút đi bộ
Cách Nhà hát Múa rối Nước Thăng Long 11 phút đi bộ
Cách Nhà hát Lớn Hà Nội 16 phút đi bộ
Cách Lăng Bác 25 phút đi bộ
Cách Di tích nhà tù Hỏa Lò 9 phút đi bộ
Cách Đền Ngọc Sơn 12 phút đi bộ
Cách Chợ Đồng Xuân 15 phút đi bộ
Cách Văn Miếu 21 phút đi bộ
Cách Phố Hàng Gai 5 phút đi bộ
Khách sạn sang trọng với khu spa với đầy đủ các liệu pháp, liền kề trung tâm hội nghị, gần Phố Hàng Gai
Välj detta hotell om du vill ha bra frukost , nära till allt i Hanoi, bra service , rena bekväma rum till en bra peng.
02/26/2019
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4.0 "Great Choice for Hanoi"
The staff was amazing and very welcoming. The room was in great condition, but has a glass door for the bathroom which was very strange and no privacy when in the shower (no curtain). The bed was not the most comfortable to be honest but I would recommend this hotel due to its amazing staff, delicious breakfast, and outstanding location.
02/22/2019
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5.0
We stayed in Hanoi for only 24hrs but you really need a longer stay. Gem Premier Hotel was a great choice for location, value, and hospitality. The staff was very friendly, spoke good English, and offered great recommendations from restaurant, tourist attractions, to massage spas.
We booked for a 14-day private tour starting in Hanoi and ending in Saigon and had a wonderful time on my tour through Vietnam and cannot say enough good things about them . Ms. Jenny coordinated the details of my tour and was my point of contact with the company. She was incredibly responsive and professional, and accommodated all of my requests leading up to my trip.
We stayed at Gem Premier Hotel while visiting Hanoi. We loved everything about this hotel. Jenny at reception was extremely helpful. She was very kind and such a beautiful host. She helped us book all our tours : 3D/2N Sapa trekking tour which was an amazing experience - our local guide, Shom, was an absolute gem! This was then followed by a 3 day tour of Halong Bay and Cat Ba. Considering 40.000 people make their way there each day, it is truly impressive to be able to spend a few hours kayaking and exploring caves in complete isolation! (Well, with 15 others but we made quick friends so that was all good!). The food and accomodation was way above my expectations as well. and assisted us with anything we needed. Location was perfect! Short 5min walk into old town.
Breakfast was great. Lots of variety.
We also had laundry service and our clothes were returned neatly packed and folded.
Staff were excellent throughout our stay. Great location - walking distance to the Hoa Lo prison, Hoan Kiem lake, and the heart of the old quarter - would highly recommend ‘Hanoi Garden’ for dinner). Room was a great size and very comfortable bed. Lovely hot shower and working toilet (note that the bathroom is all glass so you can see everything when sat in the bedroom! We’re staring to realise that this is normal for Vietnam!). Good choice for breakfast.
Alt på dette hotellet virket litt halvveis. På rommet var det flere ting som var i ustand og hang halvveis på veggene. Som lamper og dusj stativ. Vannet i vasken ville ikke renne ned. I dusjen var det ikke noe sted å henge opp dusjhodet, så man måtte hele tiden holde dette opp selv. Inn til do var det både glassdør og vindu. Ved vindu kunne man trekke for, men ikke ved døren. Vi måtte be om nytt putetrekk da det vi hadde fått hadde mørke flekker. Resepsjonen var i et annet bygg enn rommet vårt og dette var noe forvirrende. Frokosten og toalettet der var ikke til å skryte av. Dessverre hadde vi allerede sjekket ut av rommet. Hadde aldri brukt wc der hvis ikke. Fra frokosten kunne man se rett inn på kjøkkenet der de også hadde en katt som mjauet høylytt. Syns ikke det er hygienisk å ha dyr der mat preparere.
The hotel is located in a great location- very lively area with great energy. The breakfast is also very good! Staff is friendly.
02/11/2019
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5.0
We stayed nine nights at Gem Premier Hotel and it was perfect. Location, room, facilities were perfect. We enjoyed our time at the hotel and we were looked after by the very attentive staff. Each morning we were greeted at breakfast by either Trang or Kevin who would ask how we were and how our stay was going and if we were happy.
Throughout the day as we would come and go one or the other was usually in the front lobby to greet us, answer our questions or share a suggestion as to where we should visit.
I am certain that Trang, Kevin and all the staff will do the same for you if your choose to stay at Gem Premier . A perfect location in the city, a beautiful hotel and a staff that truely demonstrated they care.
Proche du centre accès à pied . Excursions à réserver hors de l'hôtel agences tout autour à un tarif inférieur de 30 0/0
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WILLIAM
02/07/2019
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4.0
02/06/2019
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5.0
Some of the hotels I have been to in Vietnam are not very clean. This hotel was I greatly appreciate it.
Göran
02/05/2019
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4.0 "Good location and good service "
Welcome was great with a pineapple drink and some fruit while checking in. Stayed only from late afternoon until 8.30 next morning. Breakfast excellent with lots to chose between. Good transfer to the airport.
Good location in the old quarter. Comfortable beds and room, if a little small.
Overall Good.
We had a lovely time at this hotel. Check in was smooth and the room spacious and comfortable. We used their laundry service and the price was very reasonable. We appreciated the complimentary umbrellas as it rained the entire time we were in Hanoi. The stand out for me was their large, varied breakfast, which I greatly enjoyed. The staff were professional and helpful. The location was in walking distance of the ancient town.
Benjamin
01/26/2019
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3.0 "bof bof"
Pas assez d'eau chaude pour prendre une seule douche.
Pas de fenêtre dans la chambre.
Personnel attentionné
01/23/2019
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5.0
We traveled with two young kids (3 and 1 yo) so it wasn't easy to find a hotel with enough bedding for our family. The family room in Gem Premier was good sized, with one king bed and a single bed, very clean and had a huge bathroom which the kids loved. There were so much fine details in the room and the entire hotel that amplified the efforts that went into the design. It was certainly very pleasing to the eye.
The breakfast spread was awesome, with one of the best bread selection that I've had in Vietnam. The buffet line was filled with rows of food that we had difficulty deciding what to eat every morning the only gripe that I had would be that the restaurant didn't have any plastic cutlery for children, but that didn't dampen our experience in this place.
Apart from the hardware, the service staff here made the stay even better for us. Kevin , Huy ,Trang was very helpful throughout our stay, making sure that we were comfortable and we booked our Bai tu long bay 2 days 1 night and Ba be lake -ban gioc waterfall with them .It was an excellent trip and a great experience. Very well organised.
4.0 "A good hotel in the middle of Hanoi's Old Quarter"
Our stay at the Gem Premier was good. The first night was a bit rocky because we were first put into a different hotel (next door) but after we sorted out our room is was good. The location of the hotel couldn't be better. It's in the middle of the Old Quarter and is near a bunch of highly recommended restaurants, including the 4P's Pizza which is on the same street. The service is really great and everyone is super friendly. Breakfast is good but finishes a bit early. (6:30 to 9:30am). The only con is that the area is quite noisy and our room did not have a shower, just a tub. Also i would not recommend doing a Ha Long Bay tour through the hotel (operated by Alova Cruises) as it was not very good and the food was bland and paltry.
We could not have asked for a nicer hotel. A short walk to the Old City. Nice room, great bed and sheets. The spa was wonderful and the breakfast buffet was delicious with a huge variety. The front desk took care of me when I was not feeling well. They gave me some medicine and delivered carrot juice and ginger tea to my room on their recommended schedule. The Service was exceptional.
narae
01/22/2019
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5.0 "너무 친절한 서비스로 1205 만족"
짐이 무거워 힘들게 도착했는데, 웰컴 드링크로 나온 수박주스가 하노이에서 먹은 과일주스중 제일 맛있었음! 게다가 과일까지 줘서 이런 환대를 받아도되나 싶을정도! 직원분들이 너무 친절하셨고 방도 넓고 깔끔해서 3명이서 이용하는데 바닥에 캐리어3개 펼쳐두고도 넉넉했음. 조식이 진짜 너무 맛있고, 요거트 진짜 맛있어서 2개먹음 ㅋㅋㅋㅋ 하루이용하면서 다음날 롯데마트 가는 택시부르는 거,짐 맡아주는 거,공항가는 호텔차 이용하게 해준 거 다 서비스 너무 좋고 친절하셨음. 특히 공항갈때 사람3,짐5(큰거)였는데 호텔차량으로 가서 편안하게 감. 그랩보다 좀 비쌌는데 차가 크고 편해서 완전만족!
seungtae
01/19/2019
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3.0
에어컨이 고장나서 너무 추웠다
Lee
01/16/2019
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4.0
Sibylle
01/14/2019
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4.0 "Nice place to stay in the old quaters in Hanoi"
I stayed there for my last night in Vietnam and was very happy with my choice. I had a beautiful room. They were able to arrange an airport pick up transfer on very short notice. The staff is very friendly and welcoming. There was a problem with the hot water, but I told them and they fixed it. The A/C ‘s heat programme wasn’t working, but they had another heater in the room. Unfortunately, there was a bad smell coming from the water pipes, and the bathroom needs some improvements. But appart from that, I would recommend it!
Vi havde 6 overnatninger på hotellet. Super fine værelser, en meget behagelig seng, på en dejlig stille gade. Kun 1 minut fra centrum af den gamle bydel. Servicen var dog det bedste af det hele! De var SÅ søde og hjælpsomme - bookede alle vores togture (til og fra Sapa og til Hué), samt trekkingture. De varmeste anbefalinger herfra!
chang hyung
01/14/2019
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4.0
MARIANA
01/12/2019
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5.0
We had a great experience at Gem Hotel. We had welcome drinks, and an amazing receptionist called Jenny helped us with EVERYTHING
( she said she just could not help finding a boyfriend lol) even after we left the hotel she helped us. She was so far the best person we met in Vietnam, her English was great!! The hotel is in an excellent location. Jenny also provided us with a map and recommended nice restaurants and places to go, how to go etc. Our room was clean and was cleaned every day, the facilities in the room were good. My only complaint would be the pillows there were too big and gave me a bit of discomfort but I didn't complain to them while there, the bed also may need a new mattress really soon. The cheaper room that says with window in fact means a tiny window that is not really to an outside, it didn't bother us, but for some people this can be an issue. The breakfast was good, they always had a local kind of food, around 3 kind of fruits, cakes, 2 kind of juices, coffee, tea, and a menu with omelette, sandwich. We would definitely return to this hotel and I would recommend it with confidence. Thank you all Gem staff and Jenny, you won't be forgotten!!
Great hotel right in the centre of all the activity! Jenny is awesome- booked our trip on the beautiful boat- V spirit- in Halong Bay including transport there, hotel in Haiphong, and a sightseeing tour with private driver. Staff was friendly and breakfast was huge!
01/02/2019
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2.0
Photos of the hotel are deceiving. They must have been taken many years ago with zero upkeep since then. Door locks were strange; we had to turn the key 5-10 times one direction before the door would actually lock. There was loud construction every morning around 8 am. The hot water in our room was unreliable and would switch back and forth from burning hot to freezing cold.
If you're not picky or planning to be in your room much anyway, and really just need an okay bed to sleep on, this may be for you. But if you're attracted to the advertised photos of the rooms and are looking for a nice real "hotel" stay, look elsewhere.
Staff friendly. Very hard beds, toilet not flushing properly, door did not shut. Great location. Photos not representative of room size. Smaller room had no external window.
01/01/2019
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1.0
12/23/2018
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2.0
Not too great of an experience for the amount we paid. The aircon was dripping with water, window is broken so it can’t be shut. The shower was very difficult to use, and it burns your hand because you have to hold the handle.
taemin
12/21/2018
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5.0 "좋아요-!!"
12시 도착 비행기라서 택시 타고 호텔 갔는데 초행이라 찾기 어려웠음
새벽엔 셔터를 내려놓고 있었는데
바로 앞에서 못첮고 고생하다가
셔터 두드리니 열어쥼
대만족!!!
WowCarbajal
12/15/2018
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4.0
The service was great, staffs were very helpful and friendly. However, the room and building need so e improvements. There’re some minor things like missing tiles or peeled paint. The hot water was on and off. One thing that bothered me the most was the noise from the building that is under construction nextdoor, the people were loud and the noise was annoying. The location is perfect, right i the alley and within walking distance to attractions. Keep in mind, the car cannot get into the alley, you you’s have to walk a short distance.
We arrived late bc of a delayed flight and after serving us a decoy drink they informed us we’ve been moved to another hotel. They couldn’t get their story straight as to why we were being moved. At first it was because they had to give our room to a family and then someone else chimed in and said it was because of the construction and that we should be happy because the place we’re being moved to is a new hotel.
We didn’t feel like we had much choice, so we grabbed our bags and followed the guy to a main road (instead of the quaint alley that we originally booked). We arrived at King Palace Hotel and Spa and they guy behind the desk was definitely not expecting us. He knocked on the door to our room before opening it?!
Luckily the bed and bath were clean, however, the layout of this room was absolutely bizarre?! (It’s definitely not a new hotel). There was incomplete renovation that left them with a glass wall enclosure that faced onto an outdoor shaft type thing. The construction, that we were apparently being saved from in the last hotel, was also happening here and started at 6am. Not only were we woken up by that, but you can hear everything going on next door. Someone’s cellphone alarm went off, and we heard another guest doing their business and using the shower!? The sound proofing is non existent.
Do not book at Gem Premier or King Palace! There’s something shady going on with the reviews, they have to be fake and written by the owners.
We are made to feel welcome the moment of our arrival. The staff was extremely friendly, questioning often how they could be of assistance. The grounds were beautiful, the airport transportation and overnight trip to Halong arranged was punctual and fairly priced, and the rooms were extremely comfortable.
HYUNGJUN
11/13/2018
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5.0
좋아요
11/08/2018
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2.0
Paid extra for superior room with city view got a small room on L3 with a view of a wall and the inside of the hotel (staicase). Did get a move on day2. New room better but in poor condition, door broken, bathroom very smally. Basically this is not a hotel - it is just a bit better than a back packers hostel.
11/02/2018
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3.0 "They changed me hotel"
They moved me to another hotel as the construction was unbearable. Too loud to stay there.
10/29/2018
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5.0
Agusni
10/29/2018
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1.0
Everything in the hotel was so poorly maintenance.
A lot of weird noise, construction noise, etc.
Food also very bad.
It is a totally not worthy place to stay.
Fred
10/26/2018
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4.0
Good location, friendly staff, comfortable and nice breakfast which starts early which isn't easy to find in Hanoi.
10/25/2018
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3.0 "ACHTUNG-Momentan Baulärm"
Wir waren vom 19.-22.10. dort, das Nachbargebäude wird gerade abgerissen.Von 07.30. uhr bis 18 Uhr hat man den Eindruck, der Bohrhammer kommt gleich durch die Zimmerwand.
Fairerweise ist noch zu sagen, dass wir beim Einchecken von Jenny darauf hingewiesen wurden und eine Unterbringung im Schwesterhotel anboten wurde. Da wir tagsüber unterwegs sein wollten und die Qualität des Ersatzhotels nicht einschätzen konnten, blieben wir.
Die Zimmer als Suite zu bezeichnen grenzt allerdings an Irreführung, es sind ganz normale Zimmer, wie in jedem Hotel!
Die Lage des Hotels ist gut, mitten im Backpackerviertel.Aber davon gibt es dort viele gleichwertige.
Frühstück liegt über dem üblichen Durchschnitt, wird nach Auswahl frisch zubereitet.
Für den Tranfer zum Airport empfehlen wir Airport-Taxi, fährt stündlich mit Minibus von ihrer Station, dauert 40 Minuten, kostet 40000VND/Person, ist ca. 500m vom Hotel entfernt, besser geht es nicht.
The room and hotel condition was not like I am expecting. Everything look not in well maintenance condition. AC was not cold, TV was so blurred. Many annoying sound like construction activities, water flowing from the pipe and other weird sound.
