General Information

Situated on the picturesque shore of Ha Noi's West Lake, the Sheraton Hanoi Hotel is only 10 minutes from the city centre and 25 minutes from the airport. This prime location offers the peaceful solitude of the lush gardens, sweeping lawns, and tranquil courtyards while having the convenience, bustle, and excitement of downtown Hanoi.

Accommodation

Opened in March 2004, all 299 appointed rooms and suites (king size bed or twin beds) feature A/C (H/C), satellite TV, in-house movie, IDD phone, personal safety-box, mini-bar, radio/music system, voice mail, data port, coffee/tea making facilities, large restroom with separate bathtub and shower stall, broadband internet connection.

Executive: 106 queen beds or twin bedrooms, located from the third to the 15th floor with garden view; 37 m2. 

Preferred: 88 queen beds or twin bedrooms, located from the third to the 15th floor with lake/city view or river view; 37 m2. 

Club floor: 89 rooms from the 16th floor/higher with benefit check-in/out at the Club Floor Reception, complimentary buffet breakfast in the Club lobby, complimentary refreshments, pre-dinner cocktails in the evening, complimentary 1 hour use of meeting room. 

Suite: 16 suites with one living room and one bedroom with king size bed. Guests who stay in Suites can enjoy all the benefits of Club floor guests; 72 m2. 

Restaurant and Bar

The Oven D'or - an informal relaxed environment offering an international buffet and an a-la-carte menu with European dishes and Vietnamese Specialties. The centerpiece of the open kitchen is a large, vintage baking oven that adds real character and charm to the restaurant.

Hemispheres - a specialty restaurant where the upscale cuisine embodies the best of East and West - a creative and unique fusion of Vietnamese and Asian tastes with a European influence. The striking traditional Vietnamese roof over this freestanding building creates an impressive welcome.

Lobby Lounge - this is the focal point of the hotel's magnificent reception area. A great place to relax and enjoy cocktails, a snack, or an elegant afternoon tea.

Nutz - a lively bar and restaurant with a fun atmosphere, serving a light snack menu. Here the mood changes from an informal dinner venue to a vibrant nightspot with live entertainment later in the evening. 

Conference

From three main conference rooms (500, 160, 100 seats, banquet style) the hotel offers a range of banquet from 50 seats to 500 seats. The Business Center is equipped with broadband and Wireless Internet connection, fax, phone, scanner, photocopier, secretarial services, slide and overhead projectors, LCD, TV, VCR, simultaneous translation, P/A system, microphones, flipchart. The Sheraton Convention team can add a touch of creativity to any event with a range of exciting theme ideas.

Other services and facilities

-Outdoors swimming pool and whirlpool

-La Boutique - hotel gift shop

-Facilities for disabled persons

-Sauna

-Jacuzzi

-Massage rooms

-A floodlit tennis court is also available.

-Hot Tub (Fitness Facility)

-Free Parking Facilities

-Business Center

-24-Hour Front Desk

-Air-Conditioned Facilities

-Copy/Printing Service

-Currency Exchange

-Lighted Outdoor Tennis Court

-Secretarial Service

-24-Hour Concierge Service

-Babysitting Service

-Lobby Bar

-24-Hour Room Service