We walked in off the street, viewed a room and made a booking @US$28/n. When we checked in we were allocated Rm 103, not the one we inspected, but accepted it as all seemed well, which it was until about 3pm in the morning when v loud noise from hotel staff and departing guests woke us - because of the close proximity to the lift and the main lift foyer.

We were moved to 403 for the following night which was quite acceptable. We overheard, during the following days, a number of other guests complaining about 103!

Clearly, they will happily put guests into 103, expecting them to complain and will then move them - if they complain. Not nice.

So long as you avoid rooms anywhere near the lift, we found the hotel to be quite good. A great location, near the lake, breakfast was simple but adequate - lots of bread, steamed vegies etc and they did us ommlettes each day for us - good service. Wed stay there again.

We have recently stayed in the hotel in Hanoi, Bao Khanh Hotel. It was not a pleasant hotel to stay in because there were building works in the hotel, therefore extremely noisy early in the morning. The receptionists did not make us aware that there are works being carried out as the hotel are not completely finished, and that they are still building and refurbishing some rooms. We would like to advice other travelers not to stay there until the work has been completed. Please check with the receptionists before since they will not let you know voluntarily.